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Improving Management Effectiveness HR Chally Employee selection tool. In a recent survey of over 500 top private and publicly held companies, the following were confirmed as the biggest talent management challenges: Acquiring key talent Retaining key talent Increasing workforce productivity

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Presentation Transcript
slide1
Improving Management Effectiveness

HR Chally Employee selection tool

slide2
In a recent survey of over 500 top private and publicly held companies, the following were confirmed as the biggest talent management challenges:

Acquiring key talent

Retaining key talent

Increasing workforce productivity

Succession planning

Building leadership capability

Driving behavioral change in the organization

slide3
Haworth has selected HR Chally and their representative Advantage Performance Group to assist in our sales and leadership selection process.

The Chally assessment tools used by Haworth have been customized for our dealer network and are now being offered to assist you in the selection of key dealer roles.

Preferred Dealers who choose to use Chally’s assessment process will receive four assessments annually under Haworth’s dealer program.

slide4
Overview of Chally and the assessment

Effectively using the assessment for selection

Understanding the Dealer Profiles

Review Sample Reports

Understanding the Results

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Founded in 1973 through a grant from the U.S. Justice Department

In-depth assessment and performance data on over 300,000 effective performers

In excess of 200 studies conducted to create a database of 156 validated work performance skills

A predictive solution for management, sales, technical, customer care, and administrative positions

Today Chally serves clients from small to large to global with client results representing…

Up to 30% reduction in turnover

Up to 35% increase in employee productivity

85%+ accuracy in identifying effective performers

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Assessment items were written to avoid face-validity in order to minimize one’s ability to contrive or manipulate results

Accuracy of the measures was insured by the rigor of the statistical process to develop them rather than item content

Research has shown that results remain consistent over time if assessment-taking approach or mindset is held constant

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288 question assessment in each profile role

Available in 13 languages, questions modified for cultural differences

Does not have to be taken in a controlled environment

Takes 45-60 minutes to complete (not timed)

True/False and multiple choice questions

4 sections

Self-Descriptive Index

Motivational Analysis Profile

Sales Orientation

Mental Abilities Test (additional 36 questions only included when assessing against a management level profile)

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A select group of skills that statistically differentiates top and bottom performers for a specific position

The Chally assessment compares an individual against one of Chally’s validated profiles (or a customized profile created for a client) and measures whether the individual is predicted to be successful in a specific role based on their scores on job skills that research has shown are critical for success in that role

It’s not about finding “superstars,” it’s about NOT hiring “mismatches”

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Follow-up research on major Chally assessment users finds that:

85-90% of candidates “Recommended” perform well

75-80% of candidates “Not Recommended” do not succeed on the job

How does Chally know that the skills within a profile are predictive?

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Dealer Principal

Sales Management

New Business Developer

Account Manager

Controller

Available Profiles

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Project Approach

Profit Conscious in a Management Role

Takes Initiative in a Business Unit

Develops Technical Competence

Takes Responsibility For Results as an Entrepreneurial Manager

Ability to Learn the Business

Directs and Controls Others in a Business Unit

Practical Intelligence

Analytical Ability

Dealer Principal-Assessment Skills

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Teaching in a Structured Setting

Makes Joint Calls

Directs and Controls Others in a Business Unit

Profit Conscious in a Management Role

Takes Initiative in a Business Unit

Makes Formal Presentations

Focused on Quantitative Results

Practical Intelligence

Analytical Ability

Sales Management-Assessment Skills

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Individual Competency (Skill) Scores

50% or higher = Strength

40-49% = Coachable or Developmental

Below 40% = Not natural, requires a “work around”

Capacity versus Capability

Capacity = the potential as measured by the predictive skill score

Individual Skills Scoring Measures

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Bottom-Line Recommendation

Recommended

Average of skills is above 50%

Recommended with Concerns

Average of skills is 50% to 65% with one or more scores under 30%

Not Recommended

Average of skills is less than 50%

Recommendation Overview

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Bottom-Line Recommendation

  • Recommended
  • Recommended if concerns addressed can be resolved
  • Not recommended

Describes the candidate’s candor in responding to questions

The Position Job Skills

Sample Manager Assessment Report

slide18

Definition of skill and graphic rating of level of competence

Practical coaching tips for training and development

Prediction of typical on-the-job behaviors and limitations

Sample Manager Assessment Report

slide19

Motivation or habit that is very evident in the candidate (+70% or -30%) compared to other successfully employed individuals

Suggestions for a manager to best focus and motivate the candidate

Sample Manager Assessment Report

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Because the assessment is only one part of your selection decision, it is not recommended that results be shared with candidates

Common mistakes:

Manager mentions that the candidate “failed that test”

Candidate is told they weren’t recommended without providing any context

Candidate given a copy of the report with no explanation of results!

Chally recommends that results be shared with new hires as part of their on-boarding and development process

The typical successful person has some very strong features and, therefore, by necessity, will have some equal and opposite weak features.

The information gained can be used to highlight areas where coaching and training can help the individual be more successful.

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Dealers interested in using the Chally assessment process should contact Jamie Reed. Email her at jamie@chally.com and provide the following information:

Upon receiving your user ID and password you will be receive instructions on how to order assessments online.

For ordering assistance, contact Jamie Reed at 1-800-254-5995.

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Contact jeff.tayler@haworth.com for Scoring Review

Sample Reports and Profiles available on the Dealer Best Practice Website via dNet.

dNet/Dealer Management & Marketing/Best Practices