Cultural Competence in Health Care: Overcoming Language Barriers as a Strategy to Improve the Safety and Quality of Heal Preloader

Cultural Competence in Health Care: Overcoming Language Barriers as a Strategy to Improve the Safety and Quality of Heal - PowerPoint PPT Presentation


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Objectives. This presentation will provide an overview of:The effects of language barriers on patient safety and healthcare qualityThe needs of limited English proficiency (LEP) patientsThe importance of using non-English materials and providing access to language servicesExperiences, lessons learned, and success stories from Johns Hopkins Hospital and other organizations.

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