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In a global context, the retail industry is undergoing a fundamental transformation where hybrid models are blurring the lines between online and offline consumer experience, giving rise to an omnichannel ecosystem.<br><br>BOPIS (Buy online, pick-up in-store), BOSFS (Buy online, ship from store), and BORIS (Buy online, return in-store) are being hailed as the "future of retail", and attributable factors like shipping chain optimization and opportunity for brand experience re-architecting are generating hopes for the market players to rival against retail giants like Amazon.<br><br>
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BOPIS, BOSFS or BORIS : What's your retail business model?
The Forced Shutdown of in-store shopping during the Covid-19 pandemic was a major catalyst for online retail channels. Our showed that stores offered B/ROPIS, up by ReTail 360 tracker surveys 46.4% conducted in August 2022 of the top 200 retailers with physical 70% prior to the pandemic. 46.4% 27% 1.7X 2022 2019
$100 bn in 2023 Projected expenditure by US consumers on goods with BOPIS fulfillment. $693Bn Jasper Colin estimates that the global BOPIS market would be worth: $241Bn 2023 2027