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Real World Case Study KM Summer Institute June 12-16 2006 Rano Joshi, Vorsite Part 3: Case Study Microsoft Sharepoint Server What We Will Cover SharePoint Overview The Real World Business Problem The SharePoint Based Solution to the Problem IA Through Navigation Document Types

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real world case study

Real World Case Study

KM Summer Institute

June 12-16 2006

Rano Joshi, Vorsite

part 3 case study

Part 3: Case Study

Microsoft Sharepoint Server

what we will cover
What We Will Cover
  • SharePoint Overview
  • The Real World Business Problem
  • The SharePoint Based Solution to the Problem
    • IA Through Navigation
    • Document Types
    • Keywords
    • Thesaurus
  • What’s New and Improved in SharePoint 2007

KM Summer Institute

sharepoint overview what is it
SharePoint Overview: What is It?
  • Collaboration and Portal technology from Microsoft
  • .Net based
  • Web based UI
  • Flexible and easily configurable

KM Summer Institute

sharepoint overview what is it for
SharePoint Overview: What is It For?
  • Increase business productivity
  • Enable collaboration across teams
  • Content storage
  • Enterprise search
  • Desktop integration
  • Single access to multiple data sources

KM Summer Institute

sharepoint overview key features
SharePoint Overview: Key Features
  • Collaboration sites
  • Reusable Web Parts
  • ‘My Site’
  • People finder
  • Enterprise Search
  • Document Approval

KM Summer Institute

case study company profile
Case Study:Company Profile
  • Full Service Advertising Firm
  • Over 800 Employees
  • 3 remote locations
  • Extranet for clients, partners

KM Summer Institute

case study the business challenge
Case Study:The Business Challenge
  • Currently use traditional tools for information management: file shares, Exchange for Email, etc.
  • Need to get more efficient to work together better, and serve clients with higher degree of quality

KM Summer Institute

the sharepoint solution turning theory into practice
The SharePoint Solution:Turning Theory into Practice
  • SharePoint offers many opportunities to implement taxonomy
  • 4 key areas included in this project
    • Navigation – Organizational Taxonomy
    • Document Libraries
    • Keywords
    • Thesaurus
  • Could also have used personalization via audiences for content targeting

KM Summer Institute

the sharepoint solution information architecture in navigation
The SharePoint Solution:Information Architecture in Navigation
  • Use the org chart to drive the site definition
  • Organizational taxonomy
    • Account Service
      • Client Teams
    • Accounting
    • Creative
      • Broadcast Production
      • Creative Services
      • Design
      • Print Production

KM Summer Institute

slide13
Demo

KM Summer Institute

the sharepoint solution document libraries metadata
The SharePoint Solution:Document Libraries (Metadata)
  • Use metadata model to define document profiles in the document library
  • Metatada is represented as ‘columns’ in SharePoint

KM Summer Institute

slide15
Demo

KM Summer Institute

the sharepoint solution keywords metadata
The SharePoint Solution:Keywords (Metadata)
  • Keywords are essentially metadata on web sites
  • Can implement synonyms for keywords

KM Summer Institute

slide17
Demo

KM Summer Institute

the sharepoint solution thesaurus metadata
The SharePoint Solution:Thesaurus (Metadata)
  • Can use thesaurus files for query expansion
  • Apply synonyms to search queries

KM Summer Institute

slide19
Demo

KM Summer Institute

other types of information objects
Other Types of Information Objects
  • Discussions
  • Lists
  • Forms
  • Images
  • People?
    • Knowledge is not only contained in content
    • People have a schema!

KM Summer Institute

people have a schema
People Have a Schema
  • Metadata on people
  • Can be modified and/or pulled from Active Directory

KM Summer Institute

slide22
Demo

KM Summer Institute

sharepoint 2007 enhancements
SharePoint 2007 Enhancements
  • Reusable Content Types
  • Search Log Analysis
  • Knowledge Network
  • Search unstructured data as well as structured data
  • Increase the importance of metadata – right in the authoring application!

KM Summer Institute

sharepoint 2007 enhancements24
SharePoint 2007 Enhancements
  • Reusable Content Types

KM Summer Institute

sharepoint 2007 enhancements25
SharePoint 2007 Enhancements
  • Search Log Analysis

KM Summer Institute

sharepoint 2007 enhancements26
SharePoint 2007 Enhancements
  • Knowledge Network

KM Summer Institute

sharepoint 2007 enhancements27
SharePoint 2007 Enhancements
  • Search unstructured data as well as structured data

KM Summer Institute

sharepoint 2007 enhancements28
SharePoint 2007 Enhancements
  • Increase the importance of metadata – right in the authoring application!

KM Summer Institute

case study conclusion
Case Study Conclusion
  • SharePoint is an excellent tool for solving a variety of business problems
  • Advertising agency needed to increase efficiency by becoming more organized and implementing a system to provide this organization
  • Chose SharePoint and specifically 4 features to implement taxonomies for organization
    • Navigation
    • Document Libraries
    • Key Words for Search
    • Thesaurus Files
  • Office and SharePoint 2007 build on the theme

KM Summer Institute

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