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Quality Health Indicators (QHi) Benchmarking Tool. Colorado Critical Access Hospital Advisory Council November 6, 2009. Comparative data and information. Open literature (e.g., research studies, practice guidelines) Data gathered and evaluated by independent orgs (e.g., CMS, JC)

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Quality health indicators qhi benchmarking tool

Quality Health Indicators (QHi) Benchmarking Tool

Colorado Critical Access Hospital Advisory Council

November 6, 2009


Comparative data and information
Comparative data and information

  • Open literature (e.g., research studies, practice guidelines)

  • Data gathered and evaluated by independent orgs (e.g., CMS, JC)

  • Data on competitors’ performance

  • Comparisons with other orgs providing similar services

  • Benchmarking


Benchmarks
Benchmarks

Processes and results that represent best practices and performance for similar activities

Can be within or outside your industry


Quality health indicators qhi benchmarking tool
Why benchmark?To understand current dimensions of exceptional performance to achieve non-incremental or breakthrough improvement


Quality health indicators qhi
Quality Health Indicators (QHi)

  • Developed through Kansas Hospital Assn and Kansas Rural Health Options Project

  • Provide instrument to compare specific measures of quality among rural hospitals

  • Promote improvement

  • Participation through FLEX program


Four pillars of measurement
Four pillars of measurement

Clinical

Quality

Financial

Operational

Employee

Contribution

Patient

Satisfaction




Colorado cahs
Colorado CAHs

8 CAHs have signed up

Submitting 5 quality measures


Measures indicators of most interest to colorado cahs
Measures/indicatorsof most interest to Colorado CAHs



Using qhi tool
Using QHi tool

  • Define your facility characteristics

    • Used to create peer groups

  • Select your measures

  • Enter data

  • Generate reports