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ICAI Dubai Chapter

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  1. Annual Conference Topic Turning Crises into Opportunities - Some Productive Lessons ICAI Dubai Chapter Presentation by Prof. Dr. Khawaja Amjad Saeed *Principal, Hailey College of Banking & Finance, University of the Punjab, Lahore Pakistan, Email: kamjadsaeed@yahoo.com – Website: www.kamjadsaeed.edu.pk Mob: 03334363363 Member Governing Council, International Federation of Accountants (IFAC) (1997-2000), President, South Asian Federation of Accountants (SAFA) (1997), President, Institute of Cost and Management Accountants of Pakistan (1997-2000), President, Association of Management Development Institutions of South Asia (AMDISA) (1993-96), Pro Vice-Chancellor University of the Punjab, Lahore (1994-1996), Founder Director, Institute of Business Administration (IBA), University of the Punjab, Lahore (1973-1996). Event Venue & Date Crowne Plaza Hotel, Date June 20, 2008

  2. WELCOME TO OUR PROGRAM TURNING CRISES INTO OPPORTUNITIES - Some Productive Lessons PRESENTATION FRAME Concept & Related Aspects 1 2 Regions, Continents & Countries 3 Product Focus Beyond Crisis Turning into Opportunity 4

  3. 1: CONCEPT & RELATED ASPECTS • Concepts • SWOT • Approaches • Strategies of “Turned on Organizations” • Turned on Organizations • Change • Change as a Crisis

  4. 1: CONCEPT & RELATED ASPECTS • 1. CONCEPT • - Greek • - Chinese= Danger + Opportunity • - Dictionary • - Crisis: • “Turning point of a disease when an important change takes place, indicating either recovery or death”. • - Opportunity: • “A favorable time or set of circumstances for doing something”.

  5. 1: CONCEPT & RELATED ASPECTS • 2. SWOT • - SW • - Internal • - Present • -OT • - External • - Futuristic

  6. 1: CONCEPT & RELATED ASPECTS • 3. APPROACHES • - A: Thrust • - Incremental • - Continuous improvements • - Break through • -B: Thinking • - Business as usual • - Innovation • - Out of Box Thinking

  7. 1: CONCEPT & RELATED ASPECTS • 4. STRATEGIES OF TURNED ON ORGANIZATIONS • Enthusiastic • Costumers • Financial • Perform- • ance • Inspired • People

  8. 1: CONCEPT & RELATED ASPECTS • TURNED ON ORGANIZATIONS • Build a strong foundation. • Make every customer feel special. • Have the courage to set bold goals. • Simplify, simplify, simplify. • Make technology your servant. • Measure well and act fast. • Unleash the power of people. • Lead with care.

  9. 1: CONCEPT & RELATED ASPECTS • 6. CHANGE • Machiavelli, The Prince • “It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle than to initiate a new order of thing” • 7. CHANGE AS A CRISIS • “When confronted with a crisis you need to recognize both the danger and the opportunity. • - Often the danger is more readily seen and the opportunity can be well hidden. • - Be sure to look for the opportunity as well as the danger” Source: Extracted from: Internet: http:www.lessons4living.com/crisis.html

  10. 2: REGIONS, CONTINENTS & COUNTRIES • SAARC • Latin America • Canada • Asia • Japan • Malaysia • Singapore • European Union • Australia

  11. 2: REGIONS, CONTINENTS & COUNTRIES • 1. SAARC • As number “one” • All civilizations • English Speaking the largest region • Irrigated area as number one • Railways as number two • Exports • 1.30% of world exports • Challenges to be met

  12. 2: REGIONS, CONTINENTS & COUNTRIES • INDIA • Rising as an economic giant • World Cup-Cricket 1983 • Kapil Dev------Zimbawe • South---North • BPO • KPO • EPO • Exports • 1961 $1b • 2008 $ 130b • Target $160b

  13. 2: REGIONS, CONTINENTS & COUNTRIES • Rural Unemployment • Guaranteed • Maharastra • Kerala • 100 % Literacy • Through community

  14. 2: REGIONS, CONTINENTS & COUNTRIES • BANGLADESH • “New York” Café • Gameen Bank • Dr. Younus • Poverty • Females Focus • Shelter Policy • Projects-Self Emanating • From “Jute” to Garments” • Niche • Females • Share in the world

  15. 2: REGIONS, CONTINENTS & COUNTRIES • PAKISTAN • Agha Khan Rural Support • Rise of Micro Credit • “Well Being”

  16. 2: REGIONS, CONTINENTS & COUNTRIES • BHUTAN • Rise of democracy • Population: Less than one million • Happy life index number: one • NEPAL • End of Monarchy • World Peaks-8 • Water: Hydel Power • MALDIVES • 1200 islands • 199 inhibited • Tourism-Niche

  17. 2: REGIONS, CONTINENTS & COUNTRIES • SRI LANKA • Literacy • Shelter Policy • EPZs • Rural • Focus • “Pearl”

  18. 2: REGIONS, CONTINENTS & COUNTRIES • 2. LATIN AMERICA • - MEXICO • Food • NAFTA • Crisis --- USA role • $ 42b • - CHILLE • Geography • “Fish” as niche

  19. 2: REGIONS, CONTINENTS & COUNTRIES • 3. CANADA • Economy rise • Canadian Dollar • Oil-Sand • Female engineer • Separated it • Alberta • Migration • Wage increase • Economic boom

  20. 2: REGIONS, CONTINENTS & COUNTRIES • 4. CHINA • Long March: Cultural Revolution • Indigenous Technology • “Health” Stomach • Hot Water • - Mao’s death • 3 minutes silence • Turn “Grief” into “Power” • Third Rank in Global Exports

  21. 2: REGIONS, CONTINENTS & COUNTRIES • 5. JAPAN • From “Zero” to “Hero” • Exports • 3rd rank for over 2 decades • Now 4th rank • Three stage slogan • Country first • Company no: 2 • Myself no: 3 • - Thai bank • Employed non-banker • Only knew “checking account” • Retail banking • Strategy: “win Customers”

  22. 2: REGIONS, CONTINENTS & COUNTRIES • 6. MALAYSIA • Foreign Currency crisis of 1997-98 • Challenge met • Good-bye floating exchange regime • Review of development projects • Baitual mal • FDI • Manufacturing share in exports • Focus “Rice” in one island

  23. 2: REGIONS, CONTINENTS & COUNTRIES • 7. SINGAPORE • From boat county to economic tiger • Lee Kwon Yaee • Population: 4 million • Exports • Niche: Higher Education • NUS-No. 1 • NTU-No. 2 • New Initiative • - Management Sciences University • - Open for 40 years & above

  24. 2: REGIONS, CONTINENTS & COUNTRIES • 8. EUROPEAN UNION • Konrad Adenauer • German Chancellor • Invited by W. Churchill December 1951 • First Chancellor German invited • Annual Adenauer lecture at European Studies Centre at St. Antony’s College, Oxford • New beginning in relations between UK & Europe • Niche: Higher Education • Binding force “A community of Western Christian Culture and Tradition” • Political Forces: Europe-More advanced economically and socially: Personal Prosperity - Freedom • Rise of “Euro”

  25. 2: REGIONS, CONTINENTS & COUNTRIES • 9. AUSTRALIA: March 02, 2006 • Unknown • Known through • Cricket • Hokey • Other Games • Water Reform to secure future supplies • Harvesting the rain water • Store it • Conservation • Agriculture Drip Concept

  26. 2: REGIONS, CONTINENTS & COUNTRIES • The largest natural resource base and a highly educated and skilled work force • 9/11 openings in education

  27. 2: REGIONS, CONTINENTS & COUNTRIES • 10. EGYPT • - 1967 war • - 1973 • - Retuned the shot • - Water gun • - Anwarus Saadat Biography • - 1973 attack preparation • - Penetration into Sanyai

  28. 3: PRODUCT FOCUS • Cricket • Oil • Scandinavian Airlines • Banking • Insurance

  29. 3: PRODUCT FOCUS • CRICKET • - Rise of India • - Young Team • - Leadership • SAARC one day Cricket up June 15, 2008 • Younis Khan • - First match: zero • - Second match: zero • - Third match: 108 in 99 balls

  30. 3: PRODUCT FOCUS • 2. OIL • 1973, 1979 and current • Solar Energy • Alternates • Wind • - Germany 12,000mw • - Coastal areas of Balochistan • Others • Conservation • Phillps • - Energy savers • - Longer life

  31. 3: PRODUCT FOCUS • 3. SCANDINAVIAN AIRLINES • - In Trouble • - Crisis Turned into opportunity • - CEO Changed • - Strategy developed • - Punctuality as No. 1 • - European Airline as No. 1 • - Income doubled • - Earlier Loss • - Latest big profit • - Image developed

  32. 3: PRODUCT FOCUS • 4. MCB BANK • - CBA role redefined • - Focus on NPLs • - Leadership-a plus factor • 5. INSURANCE • - Conventional • - Takaful • - Density

  33. 4: BEYOND CRISIS TURNING INTO OPPORTUNITY • Risk • RMMM • Mitigation • Monitoring • Management ASK ANY QUESTIONS THANK YOU FOR ATTENTIVE LISTENING