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An Intranet: A Case study CP2022 – Lecture 11 Introduction In tra nets are used for “Internet style” transfer of information within a particular organisation or ‘community’ Source of information for the organisation, regional offices, branches, etc. Also can be extended to “ Extranets ”

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an intranet a case study

An Intranet: A Case study

CP2022 – Lecture 11

introduction
Introduction
  • Intranets are used for “Internet style” transfer of information
    • within a particular organisation or ‘community’
  • Source of information for the organisation, regional offices, branches, etc.
  • Also can be extended to “Extranets”
    • if including customers, partners and suppliers
  • A “controlled” portion of the Internet
    • With anyone specifically granted access permission

CP2022 - Multimedia Internet Communication

advantages of an intranet
Advantages of an Intranet

(Avison & Shah 1997)

  • Inexpensive (relatively)
  • Easier to keep users up to date
  • Effective use of distributed computer resources
  • Training easy (for ‘net’ users)
  • Add-on applications (including multimedia) available
    • via plug-ins or separate applications
  • Expected growth was 4 times that of Internet itself
  • Stages
    • publishing,
    • document management (version control)
    • client-server applications (web-based databases)
  • Now a common business resource

CP2022 - Multimedia Internet Communication

intranet case study
Intranet Case Study
  • Administration Intranet at The University of Wolverhampton
  • Now integrated with a staff “Web Portal”
  • Initiated as part of registry re-organisations
    • Purpose
    • Design,
    • Progress and
    • Experience

CP2022 - Multimedia Internet Communication

objectives of the university intranet
Objectives of the University Intranet
  • Demonstrate the value of an intranet (stepping stone for future developments)
  • Resolve some communications issues (administrative, corporate)
  • Improve Registry operations

CP2022 - Multimedia Internet Communication

target developments
Target Developments
  • Planning
  • Monitoring
  • Documentation
  • Communications
  • Student Records
    • now uses SITS and E-vision)
  • Intranet setup and tools

CP2022 - Multimedia Internet Communication

planning
Planning
  • Target student numbers
  • Academic development proposals
  • University, School & Department strategic planning documents

CP2022 - Multimedia Internet Communication

monitoring
Monitoring
  • Funding documents & specifications
  • Returns to funding bodies
  • HESA summary data
    • (Higher Education Statistics agency)
  • University Performance Indicators
  • Data sets for Quality Assessment
  • On-line querying of data warehouse

CP2022 - Multimedia Internet Communication

documentation examples
Documentation (examples)
  • Student Charter
  • Quality System Generic Procedures
  • Finance Procedures
  • Personnel procedures
  • Committee proceedings
  • Policy statements
  • Validation records
  • Records of collaborative agreements
  • Academic Calendars
  • Campus Maps
  • Inter- site shuttle timetables

CP2022 - Multimedia Internet Communication

communications between users
Communications (between users)
  • Procedure documents and working instructions (quality system)
  • E-mail groups (integrated with Outlook)
    • Meeting scheduling via Outlook calendar
  • Limited circulation documents open to all
  • Electronic briefings to senior staff

CP2022 - Multimedia Internet Communication

student records
Student Records
  • SITS and E-vision
    • Allows staff and students
      • Access to records and
      • Enrolment data
  • Mass enrolment plans & timetables
  • HESA data help pages
  • Systems documentation

CP2022 - Multimedia Internet Communication

intranet support
Intranet support
  • Indexing and search facilities
  • Page construction & editing assistance
  • Server maintenance & monitoring tools

CP2022 - Multimedia Internet Communication

typical server specification
Typical server specification
  • Fast multi-processor
  • Gbytes of RAM – large disc space - RAID
  • DVD and Tape back-up
  • UPS
    • with power smoother + power failure sustain
  • Windows server – SQL Server/DBMS

CP2022 - Multimedia Internet Communication

development protocol
Development Protocol
  • Systems unit develops site
  • Users develop & maintain content
  • Systems unit trains & assists users
  • Server features

Search facility

Analyzer (checking links)

Usage logs

CP2022 - Multimedia Internet Communication

achievements
Achievements
  • demonstrated the value of an administration intranet
  • improved communications
  • enhanced a number of functions and provided the environment for new ones

CP2022 - Multimedia Internet Communication

further improvements
Further improvements
  • More user training
  • Further development of on-line forms
  • Planning Database
  • Statistical information service
  • Key document archive

CP2022 - Multimedia Internet Communication

summary
Summary
  • Intranets are now common
  • Provide familiar interface to organisational information
  • Full range of multimedia available
  • Now evolving to more “intelligence-based” semantic web

CP2022 - Multimedia Internet Communication