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7 Ways to Reduce Your 2009 IT Burdenwith Email Hosting
Agenda • Email Hosting Defined • 7 Ways to Reduce Your IT Burden with Email Hosting • Gain the messaging reliability of a Fortune 50 Enterprise • Establish low and predictable costs • Extend your IT functions and reduce IT strain • Work with a dedicated support team • Meet end-user feature/functionality demands and expectations • Protect your organization from increased security risks and tools for regulatory compliance • Prepare for future messaging trends and integration
Email Hosting Defined: Softwareas aService
#1 Gain the Messaging Reliability of a Fortune 50 Enterprise
99.9% SLAs Secure Tier 4 Data Center Multi-Million Dollar Infrastructure
#2 Establish Low andPredictable Costs
$10 -$30 per month (2/3 is labor cost) Continual Upgrades are Costly
Cost Accountability I know exactly what these costs are 8% I’d have a hard time figuring out the total cost 26% I know these costs within ten percent 25% Osterman Research 2007 Our finance department could provide these figures to me after some work 41% “How closely do you track the total cost of your messaging system?”
#3 ExtendingYour IT Functionsand Resources
#4 Dedicated Support Team
24x7 Live Phone Support Network Operations Center Messaging Engineers
Dedicated Technical Account Manager 70+ DedicatedMessaging Experts + AT YOUR SERVICE!!
#5 Meet End User Feature & Functionality Demands
Complete Mobility Emails – Calendar – Tasks – Contacts BlackBerry iPhone Treo Laptop or Desktop
#6 Protectionfrom Increasing Security Risks
Trojan Horse Phishing Spam
Are you audited? Do you have regulatorycompliancerequirements?
Left in a cab,can you remote kill? At 3:00am?
Technology • Secure connections • Email access • Multi-layer anti-virus/spam • Content filtering • Email encryption • Archiving • Backup/redundancy • Business continuity People • Background checks • Security certified • Technology certified • Process (ITIL) certified Process • SAS 70 Type II audit • Documented change management • Ongoing security audit • Tier 4 data center 24x7x365 monitoring and management = 24x7x365 email safety and security in the “Wild West” Internet
#7 Be Preparedfor FutureMessaging Trendsand Integration
The Power Of UNIFIED • The key takeaway: Messaging is becoming more critical and more difficult to manage • Integration with other applications • Exchange 2007 • SharePoint • Single sign-on • Voice-over-IP • Unified messaging
Future Proof Your Messaging • Reliable Email System • Continuous Support • Mobility Options • Storage Options • Compliant • Multi-Layered Security • Integrated