The Patient Engagement Revolution 3 CRM Features You Never Knew You Needed (But Now Can't Live Without)

1. ThePatient Engagement Revolution: 3 CRMFeaturesYou Never KnewYou Needed (ButNowCan'tLiveWithout) The healthcare industry and patient engagement in healthcareare facing a dynamic shift. The challenges of disconnected communication, impersonal interactions and tiring patient experience are stories of the past. Today, patients are aware of the possibilities and they rightfully demand a more personalised, engaged and empowered healthcare journey. Here, the patient engagement revolution fueled by innovative CRM software gains significance. All the CRMs are not the same and are not created to be the one-stop destination meeting the entire needs of medical practice. The majority of the CRM software features appointment scheduling and communication tools. But most of them fall short of truly sparking a meaningful connection with patients. Jaldee Health CRM software understands that patient engagement is

2. more than just sending automated reminders. It's about building trust, generating collaboration and empowering patients to take an active role in their health. That's why our patient care management softwaregoes beyond the ordinary, offering 3 game- changing features that will revolutionize your patient engagement strategy: 1. Hyper-Personalization: Your Patient, Your Way of Practice: Imagine a scenario: your patient receives a birthday mail or message that not only wishes them well but also includes a health reminder based on their medical history. Similarly, they get educational content created to meet their specific needs and interests. This level of personalisation and communication should set apart the best CRM software from the rest. Utilising the power of patient data and preferences helps to create communication that resonates. The software system analyses demographics, medical history, preferred communication channels, and even past interactions to create targeted messages that are timely, relevant and engaging. Such a strong communication flow fosters a sense of personalised care, building trust and strengthening the patient-provider relationship. • Interactive Patient Portals: Empowering Patients Effortlessly: • Imagine the scenario: the unending ringing of the phone in your clinic, the struggling staff and the numerous questions pointing at them. Bid adieu to the frustrating phone calls and endless • paperwork. Jaldee Health offers secure, user-friendly online portals that serve as the one-stop destination for things associated with the healthcare journey. Utilising Jaldee Health for patientengagement in healthcarehelps you with: • Scheduling appointments at their convenience, 24/7

3. Accessing test results and medical records instantly • Refilling prescriptions with a few clicks • Communicating directly with care providers through secure messaging • Managing their health with educational resources and self-tracking tools • Ensuring transparency and accessibility not only boosts convenience but also empowers patients to take charge of their health. They feel informed, involved, and valued, leading to increased • satisfaction and improved health outcomes. • AI-powered Chatbots: 24/7 Support, Always a Click Away: • Who doesn’t love a cool non-complaining assistant? Heard of virtual assistants? The best CRM software integrated with AI-powered chatbots that are available 24/7 to answer patient queries, and basic questions, address concerns and guide them to the right resources. This will help to reduce the burden on your staff allowing them to focus on more vital tasks. Chatbots will also help to: • Provide immediate support to patients, even outside of office hours • Reduce administrative tasks like answering repetitive questions • Collect valuable patient feedback for continuous improvement • Offer emotional support and empathy through personalised interactions • Chatbots with always-on availability foster a sense of security and trust, ensuring patients receive the support they need, whenever they need it. These are just three of the many innovative • features Jaldee Health CRM, patient care management softwareoffers. We also provide: • Automated appointment reminders to reduce no-shows and improve efficiency • Two-way feedback mechanisms to capture patient sentiment and identify areas for improvement

4. Establish a uniquebrandidentityand onlinepresencewith our branded app/websites • Storeand access all patient data, info and prescriptions in onesingle location. The Patient Engagement Revolution is here, and it's time for every healthcare professional to join the movement. Contact us today for a free demo and discover how Jaldee Health CRM can transform your practice, empower your patients, and propel your healthcare organization to new heights of success. Remember, patient engagement is not a destination; it's a journey. Let's embark on that journey together, one personalized interaction at a time.