The 5 Inspiring Leaders in Healthcare – 2025

1. The 5 Inspiring Leaders in Healthcare - 2025 Lisa Wright President and CEO of Community Health Choice Lisa Wright From Compassion From Compassion to Leadership to Leadership

2. “ Management is doing things right. Leadership is doing the right things.

4. Note Et s ‘ Natalie May Natalie May

5. Healthcare’s Luminaries “Great leaders don’t create followers. They inspire others to become leaders.” A people we’re privileged to profile here—visionaries who lead, but also spark in others the flame of leadership. In medicine, a place where every choice resonates through lives and communities, this quality isn’t only admirable—it’s necessary. Healthcare leaders today are inspired by more than drive; they are motivated by an unmovable sense of purpose to make better the lives of people. s I sit to pen this note, I see this quote integrate itself so beautifully into the fabric of our current edition. It encapsulates the spirit of the great healthcare leadership is as much about leaving legacies of compassion as it is about taking challenges headfirst. This edition is written with a two-fold mission: to inspire the dreams of young healthcare visionaries aspiring to make a difference, and to revitalize seasoned professionals already leading the charge. These visionaries are reminding us that change in healthcare isn’t a one-person task—it’s a shared journey, built on inspiration, perseverance, and a commitment to humanity. As you turn the page, get ready for an inspiring read. They navigate systems, they innovate, and they advocate for compassion, all while creating spaces where others may flourish. In this edition titled, The 5 Inspiring Leaders in Healthcare - 2025, we shine the spotlight on five such pioneers who embody this ethos. Theirs are not success stories alone but blueprints for change, teaching us that Allow these stories to spark your interest, ignite your passion, and even challenge you to lead differently. After all, in healthcare, leadership isn’t just about titles—it’s a vocation that resides in each act of care. Turn the page for an empowering read.

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7. Cover Story Lisa Wright From Compassion to Leadership 08 PROFILE 20 Kristina Edvinsson Pioneering Personalized Nutri?on with Advanced Beadlet Technology Articles Medical Innovation Cra?ing the Next Chapter in Healthcare 16 The Future is Now Transforma?onal Healthcare at Work 24

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9. THE 5 INSPIRING LEADERS IN HEALTHCARE - 2025 Featuring Person Organiza?on Brief Deborah, a seasoned healthcare advocate, focuses on improving access and outcomes, drawing from deep industry experience to upli? communi?es with strategic insight. Highmark Inc highmark.com Deborah Rice-Johnson CEO Iman, a dynamic healthcare visionary, blends entrepreneurial spirit with a mission to empower professionals, transforming lives through dedica?on and innova?ve thinking. Iman Abuzeid CEO & Co-founder Incredible Health incrediblehealth.com Kris?na is a driven healthcare innovator, Kris?na leverages her exper?se to advance wellness solu?ons, passionately steering ini?a?ves that enhance lives with a hands-on approach. Kris?na Edvinsson Owner & General Manager Gelpell AG gelpell.com Lisa, a compassionate healthcare leader, champions equitable access and innova?on. Shaped by her advocacy for transplant pa?ents, she’s dedicated over two decades to improving lives through her health insurance exper?se. Community Health Choice communityhealthchoice.org Lisa Wright President & CEO Toyin, a compassionate healthcare pioneer, commits to equitable care, using her extensive experience to address underserved needs with crea?vity and resolve. Cityblock Health cityblock.com Toyin Ajayi CEO & Co-founder

10. Lisa Wright From Compassion to Leadership My team and I are addressing the pervasive mental health challenge through our collaboration with the Harris Center, the foremost provider of community-based behavioral health and IDD services in Texas. Cover Story

11. Lisa Wright President and CEO of Community Health Choice

12. The 5 Inspiring Leaders in Healthcare - 2025 I lives of individuals navigating the complexities of health insurance. Lisa’s journey in the health insurance field was profoundly shaped by formative experiences at the National Marrow Donor Program, where her compassionate spirit found its calling. n the heart of healthcare leadership stands Lisa Wright, a seasoned professional with a mission rooted in compassion and a career dedicated to improving the health, recognizing their significance in improving health outcomes and diminishing health disparities.” Commencing her journey during the onset of the COVID- 19 pandemic, the immediate focus was on mitigating its impact on employees, patients, and healthcare providers. Reflecting on nearly four years at Community, Lisa expresses optimism, stating, “I am optimistic that we will find more effective ways to address the health challenges and make a positive impact on the communities we serve.” Her dedication to healthcare evolved as she spent significant time advocating for patients in need of a bone marrow or stem cell transplant. This advocacy enriched her skill set in health care, due to the extensive collaboration with insurance companies. Over two decades, Lisa has accumulated substantial professional experience in the healthcare industry, focusing on government programs and underserved demographics. In her role at Community, Lisa strategically drove growth and diversification, resulting in a remarkable 42 percent increase, reaching a record membership of over 550,000 Members, with 25,000 providers and 100 community partnerships. Lisa’s team played a pivotal role in tackling mental health challenges through innovative collaborations, such as partnering with the Harris Center to establish an inpatient facility for the homeless population. This facility provides a supportive environment for rehabilitation and successful reintegration into society, showcasing the commitment to well-being and addressing social needs in marginalized communities. As a WellCare executive in Tampa, Florida, and a leader in UnitedHealthcare’s Texas division, Lisa honed her skills in health insurance. In May 2020, driven by her enthusiasm for positive change, she took the position of President and CEO at Community Health Choice she leads an impassioned team with a shared goal of enhancing the well-being of the underserved demographic, a cause close to her heart. (Community). Here, In Lisa’s words, “As part of my commitment to leadership development, I have implemented new leadership programs focusing on alignment throughout the organization to ensure we not only thrive together but also enhance the services we offer to those we serve.” She encourages leaders to embrace the principle ‘Run it like you own it!’ Community Health Choice is a non-profit health plan within the local community, offering a range of health insurance programs and services to its Members. Functioning as a Managed Care Organization (MCO), it extends coverage through the Children’s Medicaid (STAR) and CHIP programs and offers an HMO Dual Special Needs Plan (D- SNP), in addition to providing plans accessible through the Health Insurance Marketplace. The STAR+PLUS program will allow Community to expand its reach by allowing us to serve an additional segment of the population. In this exclusive feature, we dive into Lisa’s inspiring journey, exploring her experiences, insights, and the transformative role she plays at Community Health Choice. A Leader’s Journey at Community Health Choice Lisa’s arrival at Community Health Choice came during a transformative phase in the healthcare industry. Amidst a team of dedicated individuals, she found a shared purpose in fulfilling Community’s mission of delivering healthcare services to underserved residents in Southeast Texas. Emphasizing the non-medical factors influencing health, Lisa states, “Beyond medical care, Community places a strong emphasis on addressing the non-medical drivers of

13. Tailored Healthcare Solutions for Every Life Stage Recognizing the uniqueness of each individual’s healthcare needs, Community is committed to providing tailored solutions that empower individuals and families to thrive and lead healthier lives. The range of health insurance plans is designed to cater to every stage of life, ensuring comprehensive coverage and support: 1. CHIP Unborn: Prenatal care for the unborn child. CHIP: Coverage up to age 19 for those whose parents do not qualify for Medicaid and cannot afford private insurance. STAR: Medicaid coverage up to age 21 for U.S. residents who cannot afford health insurance. Health Insurance Marketplace: Tailored for individuals and families without coverage through an employer. Medicare Advantage HMO Dual Special Needs Plan (D-SNP): Specifically for low-income individuals qualifying for both Medicare and Medicaid, offering extra benefits at no additional cost. STAR+PLUS: Comprehensive coverage for adults with disabilities or those aged 65 and older, combining acute care and long-term services and support (LTSS) to promote community living. Third-Party Administrator (TPA) – Harris Health Indigent Program: Community’s involvement in contracting, claims processing, and provider relations for this program. Beyond medical care, Community places a strong emphasis on addressing the non-medical determinants of health, recognizing their significance in improving health outcomes and diminishing health disparities. 2. 3. 4. 5. 6. 7. Beyond insurance plans, Community Health Choice’s CareerReady program plays a pivotal role in advancing the Medicaid mission, aiming to provide a pathway out of poverty and upward on the economic scale. Targeting young adults between the ages of 17 and 30, including

15. pregnant women, high school seniors, and eligible Marketplace Members, the CareerReady scholarship covers tuition, fees, and books required for job certification. doctor, check claims and authorizations, receive notifications, and more. Community Health Choice extends its commitment to virtual care through various services, including Telehealth and a virtual-only plan. Telehealth enables Members to consult with a doctor for routine medical concerns 24/7, accessible from anywhere via phone, web, or mobile app. Members can request or refill prescriptions, as well as seek advice from healthcare professionals before heading to an ER or urgent care facility. Adapting and Thriving Navigating the challenges posed by the COVID-19 pandemic emerged as one of Community Health Choice’s greatest tests. Reflecting on this trying period, Lisa notes, “We adapted by using Telehealth to continue serving our Members effectively during this crisis. We transitioned most of our 800-strong workforce to remote work while balancing productivity and personal responsibilities.” Looking forward, Community is poised to embrace innovative technologies, particularly in the realm of artificial intelligence (AI). Lisa notes a growing trend in the healthcare sector where AI is employed to assess the necessity of prior authorizations, marking a transformative shift in dynamics between healthcare providers and health plans. Throughout the pandemic, the commitment to serving Members remained unwavering. Urgent healthcare needs were addressed promptly, utilizing innovative solutions like arranging transportation for office visits and providing in- home doctor visits. Collaborations with Federally Qualified Health Centers facilitated immunization drives in communities, and a partnership with Mom’s Meals ensured that children had access to food. Regular immunizations for children and check-ins with the elderly were prioritized. Despite the challenges, the dedication to providing continuous service to over 550,000 Members persisted. The integration of AI automates the assessment of incoming authorization requests. AI conducts a thorough evaluation, determining the adequacy of clinical documentation against the required authorization criteria. Lisa emphasizes that AI- generated recommendations streamline the authorization process, enhancing overall efficiency. Lisa emphasizes, “The pandemic brought forth difficulties but also led us to reevaluate our work strategy. We adopted a hybrid office model, providing our staff with choices for remote and in-person work.” This strategic shift not only allowed flexibility but also placed a renewed focus on employee engagement. As part of this evolution, Community Health Choice is preparing to transition to a new office in the heart of Houston. The office’s design promotes collaboration, communication, hoteling space, and overall employee well-being, aligning with the organization’s commitment to resilience and adaptability. Lisa envisions, “The implementation of this technology will free our staff from mundane tasks, allowing them the opportunity to enhance their skills and focus on mission- critical responsibilities.” Pioneering Progress In its resolute commitment to delivering exceptional services, Community Health Choice actively engages in continuous research and development (R&D) initiatives, aiming to understand evolving health needs within the community. Lisa highlights, “Our aim is to gain insight into the changing health requirements of our Members,” underscoring the significance of these assessments in shaping Member benefits for a closer alignment with unique needs. Embracing Innovation for Enhanced Member Experience In its dedication to delivering top-notch service to its Members, Community Health Choice continuously explores technological alternatives that streamline plan administration, save time, and enhance Member convenience. Strategically leveraging Member data, Community positions itself to anticipate and address evolving needs and behaviors. Lisa emphasizes ongoing R&D initiatives, including the evaluation of children’s mental health, the impact of nutrition on pregnancy, and studies focusing on non-medical determinants of health (NMDOH). Lisa highlights, “This year, we launched our Member mobile app. This app provides access to benefits from a user’s smartphone or tablet any time, any place.” The app empowers Members to view coverage plan details, locate a

16. To address children’s mental health, Community has partnered with futuresTHRIVE, implementing the TweenScreen mental health screening platform. This user- friendly app, grounded in reputable research sources, proactively identifies potential mental health risks among children, offering valuable insights for healthcare providers and parents. professional development. Aspiring professionals are encouraged to actively seek opportunities to expand their knowledge and skills in healthcare economics, policy, management, and delivery. Building networks with like- minded professionals and stakeholders who share similar goals and values is also crucial. She further shares, “My advice to prospective leaders is to focus your energy on what you can control; the rest is gravity.” Stressing the importance of building strong relationships for long-term sustainability, Lisa underscores the value of investing in people and cultivating a team of capable individuals. Recognizing that every day is a learning experience, Lisa advises prospective leaders not to feel pressured to know everything, emphasizing the significance of hiring skilled and knowledgeable team members. In response to alarming statistics on black maternal health disparities, Community collaborates with Harris Health in the ACCESS Black Maternal Health program, aiming to reduce the risk for black women during delivery and infant mortality. Lisa emphasizes, “This disparity is largely attributed to inadequate care before, during, and after pregnancy.” Community’s dedication to enhancing services extends to a partnership with ProgenyHealth, offering comprehensive maternity care management services. The co-branded Community/ProgenyHealth app provides Members with continuous, connected support throughout their parenting journey, promoting optimal maternal and infant health. In facing obstacles, Lisa encourages a perspective that acknowledges there is always another way, and a “no” may not necessarily mean rejection but rather a postponement. Next Chapter in Healthcare Addressing the pervasive mental health challenge, Community collaborates with the Harris Center to establish a specialized inpatient facility for the homeless population. This facility goes beyond conventional approaches, fostering rehabilitation and successful reintegration into society. In a significant step towards enhancing the health and well- being of underserved Texans, Community Health Choice is delighted to announce the inclusion of the Texas STAR+PLUS program in its plan offerings for 2025. Specifically tailored to provide crucial Medicaid managed- care services to individuals with disabilities and those aged 65 or older, often among the most marginalized in our communities, Lisa highlights, “The STAR+PLUS program will allow Community to expand its reach by serving an additional segment of the population.” In a significant achievement, Community Health Choice attains interim NCQA accreditation, aligning with its commitment to enhancing Member health outcomes. As the only dually accredited health insurance plan in Texas, alongside existing URAC accreditation, Community sets a high standard for quality healthcare in the region, reinforcing its dedication to excellence. The introduction of the STAR+PLUS plan represents a pivotal expansion, underscoring Community’s commitment to fostering healthier lives for all. Beyond mere insurance coverage, the primary objective is to deliver comprehensive long-term services and support that cater to the unique needs of program participants. Building a Bright Future In offering guidance to aspiring healthcare professionals, Lisa emphasizes the importance of being prepared for complex, dynamic challenges that demand innovative and collaborative solutions. She underscores the need for a deep passion for improving the health and well-being of diverse populations while addressing the social and environmental factors affecting them. Lisa emphasizes, “We will implement an enhanced service- coordination approach aimed at optimizing care and delivery, ensuring alignment with the individualized requirements of each Member.” Redesigning Member benefits to better align with specific needs; Community utilizes Member data to proactively anticipate needs and behaviors, enhancing the tailoring and effectiveness of care. To succeed in the healthcare sector, Lisa advises cultivating a strong sense of leadership, vision, and responsibility, coupled with a commitment to lifelong learning and

17. I am optimistic that we will find more effective ways to address the health challenges and make a positive impact on the communities we serve. Prioritizing preventive measures, including vaccine promotion, addressing environmental health concerns, and tackling non-medical determinants of health (NMDOH), Community Health Choice aims to enhance its proactive stance. Utilizing comprehensive Member data, the organization efficiently identifies Members requiring preventive measures or assistance in addressing NMDOH, preventing illness and health deterioration. Lisa envisions the future at Community with a stronger emphasis on addressing NMDOH through the digital transformation of operational and incentive models. Data plays a pivotal role in identifying necessary benefit enhancements to address specific NMDOH factors, further reinforcing Community Health Choice’s commitment to comprehensive, tailored, and effective healthcare for its Members.

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19. Medical Innovation Crafting the Next Chapter in Healthcare T he new health care book is being authored with the latest medical technology that is authoring books on disease diagnosis, disease management, and disease prevention. From biotechnology to personalized medicine to robots, the new health care book is being authored with precision, accuracy, and improved patient care. The Role of Artificial Intelligence in Healthcare Artificial intelligence will be the most revolutionary driving force in medicine today. Algorithms for machine learning and data analysis made doctors more precise and earlier in diagnosing disease. AI-driven imaging techniques, including radiology, detect medical imaging pathology more accurately than human vision. AI-driven chatbots and voice assistants are also improving patient interactions, answering medical questions, and facilitating telemedicine consultation. The final future application of AI is predictive analytics, and even pre-diagnosis of disease and tailored therapy. Through analysis of large patient data sets, AI can select for predictive models of risk to future health and facilitate preventive care. Through facilitation of a shift from reactive to proactive care, this can avoid hospitalization and alter patient outcomes. Personalized Medicine Tailor-made medical approaches substitute the traditional mass-fit medical standard. Medical experts utilize proteomic genomic and bioinformatics methods to deliver personalized treatment approaches which consider biological information about each patient including their genes and lifestyle in addition to their environment. InsightsCare March 2025 17

20. The Digital Revolution Medical staff can use cancer tumor gene identification to choose precise and safe treatments which surpass standard therapy protocols. Pharmacogenomics enables doctors to choose particular drugs based on genetic profiles which protects patients from adverse reactions while maximizing drug performance. The age of technology is also intruding into medical care to the doorstep in the form of telemedicine and wearables. Telemedicine has grown manyfold, particularly in COVID- 19 pandemic years, as it has enabled patients to access remote consultations and relieved hospitals from the problem of saturation. It has been a relief for patients who live in rural areas and do not have direct access to quality medical centers at their doorstep. Research and development investments will help incorporate personalized medical strategies into the treatment of diabetes as well as cardiovascular diseases and Alzheimer's disease. Smartwatches and fitness wearables are making individuals their own masters of health. Wearables monitor the basic vital signs, monitor irregular heart rhythm, and even monitor blood sugar in diabetic patients. Wearables facilitate early detection of disease via real-time health data and impose healthier habits. Robotics and Automation in Surgery and Patient Care Robot medicine through surgery delivers surgical efficiency together with increased precision. The da Vinci Surgical System represents robotic surgery which enables surgeons to conduct procedures with high precision while using minimal invasiveness. The system provides both fewer opportunities for errors and shorter healing time with better health results for patients. Hospital robots continue to expand their responsibility in patient care functions within non-surgical facility areas. Ethical Challenges and Issues in Medical Innovation As great as medical innovation is, so are ethics problems and regulation problems. Affordability cost of treatment, AI-based decision-making, and data privacy are all problems that need to be solved in order to ensure that healthcare innovation can be reached by everyone. Governments and regulators must be able to keep the medical profession in check so that they can offer regulation protection to patients' rights and enable innovation to take place. The healthcare environment uses hospital robots to dispense medication while offering nursing care results and delivering emotional companionship for patients in advanced age groups. Through exoskeleton robots stroke patients alongside individuals with spinal injuries gain the ability to walk again but these robots also give them autonomy in their daily lives. The Future of Healthcare The future of the physician will be determined by an intersectoral group of policymakers, scientists, technologists, and physicians. The key to long-term innovation will be investment in scientific research, health policy, and intersectoral collaboration. The Impact of Biotechnology and Regenerative Medicine Biotechnology represents a scientific discipline which transforms how medical care appears. Gene therapy together with monoclonal antibodies from the biopharmaceutical category successfully treat diseases which medical science previously declared untreatable. Through gene therapy doctors replace malfunctioning genes to treat genetic diseases which include sickle cell anemia as well as cystic fibrosis. As we seek to create the next chapter in medicine, we must place smarter patient care, less healthcare disparity, and responsible application of new technologies at the forefront. With thoughtful application of medical innovation, we can create a more efficient, more equitable, and more individualized health care future than ever before. Regenerative medicine, assisted by tissue engineering and stem cell therapy, can also heal damaged tissue and organs. Researchers are printing 3D tissue and bioengineering organs that eventually render organ transplantation unnecessary, reduce dependence on donor organs, and eliminate the risk of transplant rejection. - Pearl Shaw I nsights are C March 2025 18

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22. Kristina Edvinsson Owner and General Manager Gelpell AG InsightsCare March 2025 20

23. The 5 Inspiring Leaders in Healthcare - 2025 Kristina Edvin?on Pioneering Personalized Nutrition with Advanced Beadlet Technology L eaders in the food and healthcare supplement industry provide strategic direction to global consumers concerning health and wellness. Most market-dominating players dominate in vast portfolios of innovative offerings directed at the evolving needs of conscious health consumers. Their expanding focus on personalized nutrition, together with preventive healthcare, drives a long-term interest in health as a vital aspect of overall wellbeing rather than an immediate response to issues. of her family in health solutions as a drive for innovation at Gelpell AG. Her drive has promoted growth in capacity and offering more products, but she does not compromise on quality and sustainability. We were in conversation with Kristina regarding company’s journey, their primary products and services and many more. Let’s move on to that Can you tell us about the origin and journey of your company? What was the inspiration behind starting this healthcare enterprise, and how has it evolved over the years? Among such leading companies is Gelpell AG, established 20 years ago, which is now turning out to be one of the forerunners in the healthcare and food supplement industry, from Switzerland. The company had begun with the vision to innovate nutritional solutions, and a lot of this vision was really transformed with the leadership taken up by Kristina and Tomas Edvinsson a decade ago. They identified the ® potential of Gelpell beadlet technology in terms of optimizing nutrient bioavailability and thus setting a new benchmark for the supplement sector. Gelpell AG was established 20 years ago with a vision to innovate in the healthcare and food supplement industry. Ten years ago, my husband and I took over the company, motivated by the immense potential we saw in its ® proprietary Gelpell beadlet technology. This innovation allows for optimized bioavailability of nutrients, setting a new standard in the supplement industry. Over the years, we have expanded our portfolio, entered global markets, and built a reputation for quality and innovation while maintaining a strong foundation in Switzerland. Gelpell always has a patient-centric approach. Operating tightly with the healthcare professionals the company creates formulations that make relevant to real needs of real patients under very stringent standards of Swiss quality. By proprietary technology enhancing nutrient assimilation, the company guarantees better health results and moves ahead of its competitors within the scope of preventive medicine. What are the primary services and products that define your company? How do these offerings contribute to the advancement of healthcare in Switzerland? At Gelpell AG, our core products include Gelpell beadlets, soft gel and hard gel capsule manufacturing, and turnkey packaging solutions such as blisters and bottles. Our ® patented Gelpell beadlet technology enhances nutrient ® Kristina Edvinsson, Owner and General Manager represents a legacy of excellence within the nutritional supplement industry. Kristina has targeted the rich history InsightsCare March 2025 21

24. trusted brand.‘‘‘‘ Our commitment to excellence has allowed us to turn this challenge into a strength, positioning Gelpell as a practices or strategies that have helped you maintain a focus on the patient experience? stability and bioavailability, contributing to better patient outcomes. These products, alongside our commitment to stringent Swiss quality standards, ensure we support the healthcare sector with reliable, effective, and cutting-edge solutions. We adopt a patient-centred approach by focusing on quality, efficacy, and transparency. Collaborating closely with healthcare professionals, we ensure that our formulations are not only innovative but also address real patient needs. Additionally, our products undergo rigorous testing to guarantee safety and effectiveness, giving patients and providers the confidence they seek in supplements. In what ways has your company embraced innovation and cutting-edge technology? Can you share examples of how these innovations are shaping patient care and improving health outcomes? What are some of the significant challenges you've faced in the Swiss healthcare market? How have you navigated these challenges, and what opportunities do you see for growth in the future? Innovation lies at the heart of Gelpell AG. Our Gelpell beadlet technology, for example, encapsulates active ingredients in a gel matrix, protecting them from oxidation and ensuring controlled release. This technology has been a game-changer in improving nutrient absorption, particularly in our flagship products featuring ubiquinol and other bioactive compounds. By enhancing bioavailability, we’re directly improving the efficacy of supplements and advancing preventive healthcare. ® Navigating the regulatory landscape in Switzerland, with its high compliance standards, has been both a challenge and an opportunity. Our commitment to excellence has allowed us to turn this challenge into a strength, positioning Gelpell as a trusted brand. Looking ahead, we see opportunities in expanding our reach in longevity-focused supplements and personalized nutrition solutions, which align with global health trends. How does your company ensure a patient-centred approach in your operations? What are some of the key InsightsCare March 2025 22

25. How is your company addressing sustainability and long-term health impact? Are there specific initiatives or practices that set your company apart in terms of social responsibility? Sustainability is integral to our operations. We prioritize eco-friendly sourcing of raw materials, energy-efficient manufacturing, and minimal waste generation. Additionally, ® our innovations like Gelpell beadlets contribute to long- term health impact by improving the efficacy of supplements, thus reducing the need for higher dosages and excessive consumption. How important are partnerships and collaborations in driving success for your company? Can you share any impactful partnerships that have helped further your mission? Partnerships are vital for our success. Collaborations with amazing brands such as Medicom Pharma GmbH among many others, we are proud to be associated with, have enabled us to scale our operations and bring cutting-edge products like ubiquinol to wider audiences. Strategic alliances with research institutions and industry peers have also driven innovation and market expansion. What advice would you offer to emerging leaders and startups in Switzerland’s healthcare sector? Based on your experience, what key lessons should they focus on as they shape the future of healthcare? My advice is to remain relentlessly patient-focused while embracing innovation. Invest in research, understand the regulatory framework deeply, and prioritize sustainability. Collaboration is another key lesson—by working together, the industry can achieve breakthroughs that benefit not just patients but also the ecosystem as a whole. InsightsCare March 2025 23

26. Healthcare at Work InsightsCare March 2025 24

27. The Future is Now T he future of healthcare is being realized, and the workplace is emerging as the center for delivery of medical innovation, wellness programs, and prevention medicine. As organizations see the tangible connection between employee health and productivity, future workplace healthcare is racing at breakneck speed. From cutting-edge healthcare technology to inter- disciplinary wellness programs, companies are redefining the availability and delivery of workplace healthcare. The Evolution of Workplace Healthcare Workplace healthcare used to be all about having minimum health insurance protection and the occasional well-being programs. But with today's fast-paced, technologically driven world, employers are becoming proactive and skilled at delivering healthcare. Pressure to transform workplace healthcare comes from rising healthcare expenses, employee calls for improved health benefits, and medical technology developments. Technology-Driven Innovations Technology stands as a principal force that dictates ongoing changes throughout healthcare. Health organizations utilize the combination of Telemedicine along with wearable health technology digital health platforms and artificial intelligence to enhance both care access and operational productivity. • Telemedicine and Virtual Care received a boost because of the COVID-19 pandemic when the use of telehealth surged alongside its adoption by medical practices as standard practice. Employees today have the option to hold virtual meetings with healthcare providers which shortens both medical office appointments and reduces total time required for meetings. Employee health records undergo evaluation through AI-based healthcare solutions to discover upcoming disease risk before taking proactive measures. Healthcare workers can access round-the-clock doctor consultations through virtual assistants and chatbots which create time-saving access points to medical care. Biosensors as well as smartwatches and fitness bands serve as wearable health devices which track vital signs to evaluate patterns and help people develop better wellness practices. Employers should offer incentives for employees to wear devices as this approach develops preventive care practices among staff members. • • InsightsCare March 2025 25

28. Holistic Employee Well-being Programs • Greater Productivity: Healthy workers miss fewer days from the workplace, are more energetic, and are more alert and productive, resulting in greater productivity at the workplace. Greater Employee Satisfaction and Lower Turnover: Broad healthcare coverage enhances employee satisfaction, recruiting better performers, and reducing employee turnover. Besides technology, companies are embracing the holistic well-being of employees. Employees' well-being is no longer just disease prevention; it is about mental well- being, lifestyle improvement, and prevention medicine these days. • • Mental Well-being and Emotional Well-being: Employers are addressing mental well-being through counseling services, mindfulness training, and stress management workshops. Mental health applications and Employee Assistance Programs (EAPs) are also to the rescue. Personalized Wellness Plans: Personalized wellness plans for the employee such as diet counseling, exercise regimen, and stress management. Onsite Clinics and Health Screenings: On-site care is also being funded by firms in the form of flu vaccination, biometric screening, and periodic check- ups so that preventive care is easily accessible. The Future of Workplace Healthcare The future for workplace health is looking good, with upcoming trends rebranding employee access and engagement with healthcare. In the pipeline are the following potential innovations: • • AI-Based Health Coaches: Machine-driven health coaches will provide real-time guidance on diet, exercise, and mental health. Personalized Medicine: Genomic sequencing and AI- assisted diagnosis will enable highly individualized treatment regimens based on an individual's genotype. Blockchain for Secure Health Records: Secure and decentralized health records will offer data privacy without compromising convenient access to medical history between platforms. Biophilic Workspaces: Integrating nature indoors within office walls in an effort to decrease stress, purify the air, and overall enhance well-being. • • The Role of Corporate Culture in Healthcare Transformation • It is essential to transformational success in healthcare that a workplace health and well-being environment is created. Leadership helps to do this by role-modeling a healthier workplace and employee wellness-preferred policies. • • Flexible Work Arrangements: Organizations are adopting telework and hybrid approaches to reduce stress and improve work-life balance. Encouraging Physical Activity: Companies are introducing exercise challenges, wellness rewards, and ergonomic spaces to encourage physical movement and overall wellness. Health Awareness and Education: Companies are investing in health literacy programs to educate workers on diet, disease prevention, and good habits. The revolution for workplace health has already started, and the future is full of unlimited possibilities for more innovation. Those organizations that invest in cutting-edge healthcare solutions will have not only healthier, happier employees but also the reward of a competitive advantage in the business environment today. The future of work health is already here—and those organizations that place worker wellness at or near the very pinnacle of their agenda today will be reaping the rewards for centuries to come. • • - Pearl Shaw The Economic Value of Transformational Healthcare Investment in workers' health is not only a moral obligation but also a shrewd business strategy. Healthier, more productive, and motivated workers mean healthier employees. There are tangible business returns. • Reduced Healthcare Expenses: Early prevention and intervention save the chronic disease and crisis health care expense economy. I nsights are C March 2025 26

30. obstacles are challenges to overcome, not roadblocks to “ success.