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This is how IDS Healthcare helped a US-based clinic streamline revenue growth through efficient RCM solutions, reducing denials and accelerating reimbursements.
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Case Study How IDS Helped a US-based Clinic Streamline E&V and Authorization to Drive Revenue Growth globehealthcare.idsil.com
About Customer A multi-specialty clinic in the US approached IDS to streamline their eligibility verification (E&V) and prior authorization (PA) processes. Objective circle-c Reduce delays circle-c Improve patient experience circle-c Boost front-end efficiency globehealthcare.idsil.com
Our Solution We built a unified, intelligent system across 3 core functions to streamline operations and boost performance: circle-c Insurance Verification & Prior Authorization circle-c Appointment Scheduling circle-c Payer Portal globehealthcare.idsil.com
01 Solution Insurance Verification & Prior Authorization Built payer-specific guidelines for covered procedures Created checklists & SOPs for accurate, faster submissions Mapped documentation needs to avoid back-and-forth delays globehealthcare.idsil.com
02 Solution Appointment Scheduling Optimization Introduced automated reminders & streamlined intake Reduced lag in uploading patient data & charge entry Boosted provider time utilization and reduced no-shows globehealthcare.idsil.com
03 Solution Payer Portal Integration Enabled real-time eligibility & PA checks via web access Reduced manual calls and wait times Established faster charge approval workflows globehealthcare.idsil.com
Result Here’s what happened within 6 months of implementation: Monthly collections increased by 42% PA denials dropped by 46.7% Improved claim submission process Increased patient satisfaction globehealthcare.idsil.com
Contact Us Every clinic has process leaks. We eliminate them with strategy + smart automation. Want to optimize your Healthcare Process like this clinic? Let’s connect! globehealthcare.idsil.com