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E-Commerce

Brief Description on E-Commerce.

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E-Commerce

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  1. A PRESENTATION ON E-COMMERCE

  2. Table ofContents • E-CommerceOverview • Definition ofe-commerce • Brief history ofe-commerce • E-CommerceCategories • Two majorcategories • Othercategories • Benefits ofE-Commerce • Benefits toorganizations • Benefits toconsumers • Businessapplications • Onlineshopping • Interesting facts andfigures • Summary andConclusion

  3. E-CommerceOverview • Definition ofE-Commerce • Brief History ofE-Commerce

  4. Definition ofE-Commerce • E-Commerce or Electronic commerce isa process of buying, selling, transferring, or exchangingproducts, services, and/or information via electronic networks andcomputers. • Theexchangeofgoodsandservicesformoneyconsistsof: • Buyers - these are people with money whowant to purchase a good orservice. • Sellers-thesearethepeoplewhooffergoods and services tobuyers. • Producers-thesearethepeoplewhocreate theproductsandservicesthatsellersofferto buyers.

  5. Brief History ofE-Commerce • 1970s E- commerce meant the facilitation of commercial transactions electronically, using technology such as Electronic Data Interchange (EDI) and ElectronicFunds Transfer (EFT), allowing businesses to send commercial documents like purchase orders or invoices electronically. • 1980s Thegrowthandacceptanceofcreditcards,Automated teller machines(ATM),Telephonebanking ,Airline reservationsystem. • 1990s The Internet commercialized and users flocked to participate in the form of dot-coms, orInternet start-ups. Innovativeapplicationsranging fromonlinedirectsales to e-learningexperiences. • 2000s Many European and American business companies offeredtheirservicesthroughtheWorldWideWeb.Sincethen, Peoplebegantoassociateaword“E- Commerce”

  6. Types of Commerce • COMMERCE • Electronic and Internet Commerce • Business Focused E- Commerce • Consumer Focused E-Commerce 2. Physical And Traditional Commerce

  7. Types ofE-Commerce

  8. Advantages of E-Commerce • Toconsumers(thinkabouttheconsumerbuying process: search, evaluate andexecute): • Tobusinesses(thinkaboutthecommonobjectiveof everybusiness)

  9. DISCUSSION • How should different department participate in an e-commerce project? • Management • Marketing • Production • Finance • Procurement • Customer Support

  10. Three-tierTechnical Model Servicesystem Backendsystem Clientside

  11. THE PROCESS OFE-COMMERCE

  12. E-CommerceCategories • Two majorcategories • Othercategories

  13. Two MajorCategories • Business-to-consumer (B2C): • Online transactions are made betweenbusinesses and individual consumers. E.g. Amazon.com, eBay.com. • Business-to-business(B2B): • Businesses make online transactions withother businesses.

  14. OtherCategories • Consumer-to-consumer(C2C) • Mobile commerce(m-commerce)

  15. Benefits ofE-Commerce • Benefits toorganizations • Benefits toconsumers

  16. Benefits toorganizations • Globalreach • Costreduction • Extended hours:24/7/365 • Customization • Improved customerrelations

  17. Benefits toconsumers • More products andservices • Cheaper products andservices • Instantdelivery • Informationavailability

  18. Businessapplications • Email • Instantmessaging • Online shopping and ordertracking • Onlinebanking • Shopping cartsoftware • Teleconferencing • Electronictickets

  19. OnlineShopping • Onlineshoppingistheprocessofbuyinggoodsand servicesfrommerchantswhosellontheInternet. • Onlineconsumersareevenlysplitbetweenmenand womenandtendtobebettereducated,younger,and more affluent than thegeneral population. • Advantages: • 24-houraccess • Ability to comparisonshop • The in-homeprivacy • Variety

  20. How do you buysomething

  21. Interesting Facts and Statistics • Every1.2seconds,aCanadianmakesapurchasewiththeirPayPal Account. • In India it is 10seconds. • Almost20percentofIndiansmakethreeormoreonlinepurchases per month (till2014). • In future it mustincreases…………………….

  22. Summary andConclusion • TheInternethasleadtothebirthandevolutionE- commerce. E-commerce has now become a key component of many organizations in the daily running of theirbusiness. • As the Internet and in turn E-commerce has developed,andcontinuestoevolveandgrow,itis vital that any organization, in any particular industry, must base its strategic planning around such a rapidly growingmedium.

  23. Model of an ElectronicExchange

  24. Electronic Payment System • Electronic wallet: a computerized stored valuethat holds credit card information, electronic cash, owner identification, and addressinformation. • Creditcard • Debitcard • Smartcard • Online banking and Cash OnDelivery.

  25. THE END

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