Telephony Ivr | Go 2 Market India Pvt. Ltd

1. Telephony Telephony Ivr Ivr

3. Case Studies Case Studies Finance Industry Hotel Industry E-commerce Education Real Estate FMCG Service Industry Event Online Aggregator SOHO Retail Management

4. E E- -commerce commerce Snapdeal is an Indian e-commerce company (Started in 2010). With millions of users and more than 300,000 sellers, Snapdeal is the shopping destination for Internet users across the country, delivering to 6000+ cities and towns in India. One of the biggest E-commerce and a daily deals platform that started in 2010 that later expanded to become one of the largest online marketplaces in India.With millions of users and more than3,00,000 sellers, over 3 crore products across 800+ diverse categories from over 1,25,000 regional, national, and international brands and retailers, and delivering to 6000+ cities and towns in India.

6. Education Education Mahatma Gandhi University is a rapidly growing name in the context of providing education of physicians and medical facilities nationwide. They put all their efforts to produce the best physicians in the world which makes them the well-known medical education industry. An Indian collegiate public university approved by UGC and accredited (A) by the National Assessment and Accreditation Council of India. The university has around 300 affiliated colleges spread over five districts. The University has rapidly grown name in the context of providing education of physicians and medical facilities nationwide.Puttingall of their efforts to produce the best physicians in the world which makes them the well-known medical education industry.

8. Finance Industry Finance Industry One of the biggest E-commerce and a daily deals platform that started in 2010 that later expanded to become one of the largest online marketplaces in India.With millions of users and more than3,00,000 sellers, over 3 crore products across 800+ diverse categories from over 1,25,000 regional, national, and international brands and retailers, and delivering to 6000+ cities and towns in India. COD is one of the main reasons of operational loss due to cancellations and bogus orders. The company was looking for a solution to ensure that your COD orders are legitimate.

10. Hotel Industry Hotel Industry Cygnett Hotel is serving their emerging hospitality hotel service with their 35 hotels across 2 countries. Their luxurious hotel is changing the hotel industry rapidly with its quality and comfort in the hotel hospitality make Cygnett a big brand. A young progressive Hospitality Firm, serving their emerging hotel service with their 35 hotels across 2 countries.Their luxurious hotel is changing the hotel industry rapidly with its quality and comfort in the hotel hospitality make them a big brand.

12. Real Estate Real Estate In Delhi NCR the DPL homes is a well known real estate developers. The company is growing faster and their quality of real estate services making them the leader. The Gurgaon extension is the key aspect of their success. A well renowned and distinguished name among Real Estate developersin Delhi NCR.The company is growing faster and their quality of real estate services making them the leader. The Gurgaon extension is the key aspect of their success.

14. FMCG FMCG A leading FMCG company in association with the Indian Dental Association, commissioned a research on oral health. Research revealed that 47 percent of the total population in India has never visited a dentist, and that the 38 percent who have only did so, when they had a serious dental problem. Objective was to create nationwide oral health awareness to fight cavities among value- conscious consumers with information about free dental checkup centers located near them.

16. SOHO SOHO Hosted IVR services with its on demand services, flexibility, scalability and pay as you go model is an ideal fit for startups. ibizfone helps project a bigger and professional image of the organisation and with its smart call routing and recording facility ensures that an organisation will never miss their business calls. Real time analytics helps in powering the business direction and customer analysis. The user friendly web panel allows an organisation to have full control over the business calls and manage the call routing as per their changing requirements.

18. Service Industry Service Industry One of the key challenges for any organisation in the space of service industry is reminders about due date on account of a large customer base to be communicated to and the regular frequency of such activities. Leveraging the capability of outbound dialling solution in communicating to lakhs of customers simultaneously through automated and pre recorded voice calls is helping organisations in not only ensuring customers pay on time but also save on the cost of live agents.

20. Event Management Event Management “ Anything that can go wrong will go wrong ” is something by which all event managers live by, surprising and frustrating last minute changes and the ability to reach out to targeted audience with the right message in limited budgets across various communication channels is common place in the changing world of event management It is an indisputable fact that people learn and retain more information when they read and hear information at the same time. Infact people retain 10& of what they read, 20% of what they hear and 50% of what they read and hear at the same time.

22. Retail Retail During the last few years, the Indian retail market has seen considerable growth in the organised segment. Major domestic players have entered the retail arena and have ambitious plans to expand in the future years across verticals, formats, and cities. Providing uniform customer experience across multiple touch points and across cities and multiple branches is a key challenge. Marketing campaigns are executed centrally as well as by the regional teams across various channel’s and publishing multiple contact numbers results in loss in efficiency and customer satisfaction as a result of missed calls

24. Online Aggregator Online Aggregator The world’s largest taxi company, most popular media owner, most valuable retailer all have one thing in common- all these companies work as online aggregators. Mobile phone and the ecosystem around it is central to their business model. As an online aggregator the biggest strength is the customer pull and the traffic which an aggregator is able to generate and the biggest fear or challenge is in letting the customer connect directly with the end service provider.

26. Who We Are Who We Are Founded in 2015 by three telecom professionals and now supported by 70+ people from various domains, Go2Market is one of the fastest growing cloud telephony company that operates in the space of unified communications in India. We are powering all businesses, big or small, with our business communication channels. We are trusted by over 10,000 clients across India. We change the way you do business. Our objective is to help organizations manage their communication requirements through cloud based unified communication solutions, thereby eliminating the need to invest in any hardware or maintenance.

28. Contact Us Contact Us Email:- info@go2market.in Phone Number:- 8595 08 08 08 Address:- D-14/234, Sector-8, Rohini, New Delhi-110085 Resource Url:- https://www.go2market.in/case-studies/

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