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George Dfouni | 5 Super Simple Ways to Improve the Guest Experience

George Dfouni brings over 24 years of hospitality experience and a passion for elegant design, customer service, and streamlined operations to the group and its portfolio of hotels, residential and commercial properties. As Chief Operating Officer, Mr. Dfouni oversaw all aspects of Amsterdam Hospitality Group, which consisted of eleven existing boutique hotels, two residential properties in New York City, one residential property in Miami, and one commercial property in Tampa, Fl. In this position, Mr. Dfouni was involved in every step of the design and construction process of all properties, staff development, service programs, and operations. In September 2015, Mr. Dfouni resigned from his position at Amsterdam Hospitality to seek other new challenging opportunities.

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George Dfouni | 5 Super Simple Ways to Improve the Guest Experience

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  1. 5SUPER SIMPLEWAYS TOIMPROVE THEGUEST EXPERIENCE GeorgeDfouni

  2. 01 START ENGAGING WITHYOUR GUESTS BEFORETHEY ARRIVE

  3. 02 Betteryet,start engaging with your guests before they’ve booked

  4. 03 Greet each guest byname and with a smile

  5. 04 Have tea and coffee available24/7

  6. 05 Beanexperton yourlocale

  7. Thaaannnkkk yooouuu!!!

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