From landing to take-off: we care Swissport s business outlook for a common ground handling vision in the Greek marke - PowerPoint PPT Presentation

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From landing to take-off: we care Swissport s business outlook for a common ground handling vision in the Greek marke

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    1. From landing to take-off: we care! Swissports business outlook for a common ground handling vision in the Greek market (2010 and beyond)

    2. 02.11.2011 Page 2

    3. 02.11.2011 Page 3 Swissport Greece Key figures 2009 Employees over 1200 Flights handled over 35000 Passengers handled 6000000 Tons handled 42000 Airports served 5 Gained Ground Time 1125 h Customers more than 55

    4. 02.11.2011 Page 4

    5. 02.11.2011 Page 5

    6. 02.11.2011 Page 6 Constant annual growth (average 12%) From 50 people in 2000 to todays record of over 1200 ! More than 200 employees with a wealth of airline experience (>15 years) The average age of our employees is 38 years Repetition 75% of seasonal employees All customer contact employees speak fluent English and more than half a second foreign language (French, German or Italian) More than 30% of Check-in agents, supervisors are experienced in Codeco since 2007 More than 70% having at least 7 years of handling experience Multi-functional workforce with international (SPI) experience Constant development and motivation Huge responsibility towards our people and their families Industrys best working and remuneration conditions Low staff turnover / fluctuation (<5%) No industrial action

    7. 02.11.2011 Page 7 Our Customers