0 likes | 7 Views
As the technology employed by modern organizations increases in scope and complexity, making use of citizen integrators is one way to make better use of internal resources. <br><br>Low-code/no-code platforms such as ServiceNow are common targets for citizen integration, as organizations seek to extend similar low-code/no-code benefits to the way they connect systems.<br><br>However, relying on citizen integrators has clear limitations.
E N D
What is a Citizen Integrator? | Citizen Integrators and ServiceNow
Introduction As the technology employed by modern organizations increases in scope and complexity, making use of citizen integrators is one way to make better use of internal resources. Low-code/no-code platforms such as ServiceNow are common targets for citizen integration, as organizations seek to extend similar low-code/no-code benefits to the way they connect systems. However, relying on citizen integrators has clear limitations.
What is a Citizen Integrator? A Citizen Integrator is a non-technical team member or “business user” that uses low-code/no-code platforms to connect applications and systems. Typically, Citizen Integrators have another primary role within the organization (such as Marketing, Finance, etc), and will integrate solutions that relate to their role. Despite lacking technical expertise, they understand their industry’s processes, workflows, and data, allowing them to identify and address integration needs.
Why Organizations Turn to Citizen Integrators The ever-increasing pressure on IT teams to meet business needs leads to backlogs, with system integration demands often taking a backseat. Thus, many organizations now find it beneficial to democratize integration by delegating the task to citizen integrators. Today, an increasing number of organizations across industries are exploring citizen integration and leveraging low-code/no-code technologies to alleviate the IT burden. Speaking to its growing popularity, in 2023, Gartner predicted that 50% of organizations would have a team dedicated to supporting citizen integration.
Contact Us E-mail: info@perspectium.com Contact: +1 888 620 8880 Location: 10801 N Mopac Expressway, Building 1, Suite 100, Austin, TX 78759 For more information about the topic visit https://www.perspectium.com/blog/citizen-integrators/