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How to Prepare for a ServiceNow Upgrade - Perspectium

A ServiceNow upgrade can feel overwhelmingu2014especially with customizations, integrations, and tight timelines in the mix. But with the right planning and tools, it doesnu2019t have to be stressful.<br><br>

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How to Prepare for a ServiceNow Upgrade - Perspectium

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  1. How to Prepare for a ServiceNow Upgrade

  2. A ServiceNow upgrade can feel overwhelming—especially with customizations, integrations, and tight timelines in the mix. But with the right planning and tools, it doesn’t have to be stressful. In this guide, you’ll learn how to confidently plan, test, and execute a ServiceNow upgrade—while minimizing risk and disruption. We’ll also show you how backup and data replication tools can simplify the process and safeguard your data every step of the way.

  3. Why Upgrade ServiceNow? Regularly upgrading ServiceNow ensures your platform stays: Secure and compliant Compatible with new features and enhancements Optimized for performance and reliability Eligible for official support and patches Each release brings improvements such as faster workflows, new automation capabilities, and bug fixes. But a poorly planned upgrade can lead to broken integrations, user frustration, or even data loss

  4. When Is the Best Time to Upgrade ServiceNow? ? Should you upgrade right away or wait? Like many platforms, early releases can have bugs. Typically, ServiceNow rolls out one or two service packs shortly after a major upgrade to resolve early issues. If you want to avoid teething problems, wait until the first or second service pack is released before upgrading your production instance. Whenever you choose to upgrade, the following best practices will limit any potential disruption: • Avoid over-customizing with point-to-point (P2P) integrations. These direct connections can break during upgrades and create complexity. Instead, replicate your ServiceNow data to a centralized repository using a scalable solution like Perspectium DataSync. This approach minimizes failure points and simplifies integration management. • Use a purpose-built backup solution. ServiceNow doesn’t offer out-of-the-box support for creating full-instance backups before changes. A tool like Perspectium Snapshot enables you to capture a point-in-time backup, giving you a reliable rollback option if something goes wrong. By adopting these practices, your organization can confidently upgrade earlier—without waiting on service packs.

  5. Contact Us Location: 4001 W. Parmer Lane, Suite 125 , Austin, TX 78727 US Contact: +1 888 620 8880 E-mail: info@perspectium.com More information about the topic visit https://www.perspectium.com/blog/servicenow-upgrade-guide/

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