JSX Airlines 24-Hour Cancellation Policy Full Refunds Made Easy.pptx

1. JSX Airlines 24-Hour Cancellation Policy Everything you need to know about flexible booking and hassle-free cancellations Learn More www.myflightpolicy.com

2. Why the 24-Hour Cancellation Rule Matters Federal Protection Your Safety Net The US Department of Transportation mandates that all airlines must allow free cancellations within 24 hours of booking—provided your flight is at least 7 days away and booked directly with the carrier. This rule protects you from common travel hiccups: • Booking errors or typos in passenger information • Finding better prices shortly after purchase • Sudden changes in personal or work schedules This federal regulation was designed to protect consumers from costly mistakes and give travelers peace of mind when making quick booking decisions. • Second thoughts about travel dates or destinations Think of it as a 24-hour "cooling-off period" for your travel plans. www.myflightpolicy.com

3. JSX Airlines Commitment to Hassle-Free Cancellations Full Refunds Available All Ticket Types Covered Beyond Compliance JSX honors your right to a complete refund when you cancel within 24 hours of booking—no questions asked, no hidden fees. JSX doesn't just meet DOT regulations—they exceed them with customer-friendly flexibility and transparent policies designed for modern travelers. Whether you purchased a Hop-On or All-In fare, the 24-hour window applies to every booking, though refund methods may vary by ticket type. www.myflightpolicy.com

4. Understanding JSX Ticket Types & Refund Eligibility Hop-On Tickets All-In Tickets Standard fare with flexibility limitations Premium fare with maximum flexibility • Non-refundable under normal circumstances • Refundable with standard cancellation fee (after 24 hours) • Cancellations within 24 hours receive travel credit, not cash refund • Full cash refund available if canceled within 24 hours • Credit can be applied to future JSX flights • No change fees for date or time modifications • Best for budget-conscious travelers with flexible plans • Ideal for business travelers and those needing certainty After the JSX Airlines 24-hour cancellation window closes, cancellation policies vary significantly. Hop-On tickets may become non-refundable, while All-In tickets remain refundable with applicable fees. www.myflightpolicy.com

5. How to Cancel Your JSX Flight Within 24 Hours Phone Support Online Cancellation In-Person Assistance Speak directly with JSX customer service representatives: The fastest and most convenient method: Visit any JSX airport ticket counter before your scheduled departure: Call: +1-877-271-4004 • Visit jsx.com and log into your account • Bring valid photo ID Available during business hours for personalized assistance. Perfect if you have questions about refund methods or need help navigating the cancellation process. • Navigate to 'My Flights' section • Have booking confirmation number ready • Select 'Manage Booking' for your reservation • Staff will process cancellation immediately • Click 'Cancel Flight' and confirm your decision Best option for last-minute cancellations or complex situations requiring documentation. • Receive instant confirmation email with refund details Available 24/7 from any device with internet access. www.myflightpolicy.com

6. What Happens After You Cancel? Immediate Confirmation Refund Processing Timeline For eligible tickets canceled within 24 hours, JSX processes full refunds to your original payment method—whether credit card, debit card, or bank transfer. Expect refunds to appear in your account within 7-10 business days, though many customers see funds returned sooner depending on their financial institution. Once your cancellation is processed, you'll receive an instant confirmation email with your cancellation reference number and next steps. Pro Tip: Save your confirmation email for your records. It contains important details about your refund amount, method, and expected timeline. If you don't see your refund within 10 business days, contact JSX customer service with this reference number.

7. Beyond 24 Hoursb Fees and Restrictions After the 24-hour grace period expires, JSX's standard cancellation and change policies apply. Here's what to expect based on your ticket type: Hop-On Fare Changes • Change Fee: $50 per modification • Fare Difference: Pay any increase in ticket price • Refunds: Not available for voluntary cancellations • Travel Credit: May be issued at JSX's discretion All-In Fare Flexibility • Change Fee: $0 — no fees for date/time changes • Fare Difference: Pay only if new flight costs more • Refunds: Available with standard cancellation fee • Same-Day Changes: Often accommodated at no extra charge Remember: Non-refundable tickets remain non-refundable for personal reasons unless the airline cancels the flight or extraordinary circumstances apply with proper documentation.

8. Special Cases When Standard Rules Don't Apply Emergency Situations Airline-Initiated Cancellations

9. Key Takeaways & Smart Traveler Tips Book Direct for Protection Time is Critical The 24-hour window starts the moment you complete your booking. Don't wait—if you need to cancel, act immediately to avoid fees. Set a reminder on your phone if you're uncertain about your plans. Always purchase tickets directly through jsx.com or JSX customer service. Third-party booking sites may not honor the 24-hour cancellation rule, leaving you without federal protection and potentially losing your refund rights. Document Everything Use Customer Service Proactively Save all confirmation emails, cancellation references, and communication records with JSX. Take screenshots of your booking and cancellation confirmations. This documentation proves invaluable if disputes arise. When in doubt, call +1-877-271-4004. JSX representatives can clarify policies, explain your options, and guide you through complex situations. It's better to ask questions before canceling than to regret it afterward.

10. Ready to Fly with Confidence? Book Smart Stay Connected Remember, the 24-hour cancellation window is your safety net. Book with confidence knowing you have a full day to change your mind without penalty. Visit jsx.com to book flights, manage reservations, and access your account 24/7. For immediate assistance, call +1-877-271-4004. Travel Flexibly JSX's customer-friendly policies mean you can book today without worry. Whether business or leisure, fly knowing you have options if plans change. Experience private terminal convenience, skip the lines, and enjoy flexible booking with JSX Airlines. Your journey begins here.