HRM 300T Genuine Education / snaptutorial.com

1. HRM 300T Entire Course For more classes visit www.snaptutorial.com HRM 300T Week 1 Apply HR Structure and Role Test (100% Correct) HRM 300T Week 1 Discussion Learn Human Resource Management HRM 300T Week 1 Practice Knowledge Check (100% Correct) HRM 300T Week 2 Apply Legal and Ethical Issues in HR Management Matching Test (100% Correct) HRM 300T Week 2 Discussion Sexual Harassment Policy HRM 300T Week 2 Practice Knowledge Check (100% Correct) HRM 300T Week 3 Discussion Employee Selection HRM 300T Week 3 Practice Knowledge Check (100% Correct) HRM 300T Week 3 Team Apply Human Resource Management Recruitment and Hiring Presentation HRM 300T Week 4 Apply Training and Development Test (100% Correct)

2. HRM 300T Week 4 Discussion ADDIE HRM 300T Week 4 Practice Knowledge Check (100% Correct) HRM 300T Week 5 Apply Final Exam (100% Correct) HRM 300T Week 5 Discussion Compensation and Benefits HRM 300T Week 5 Practice Knowledge Check (100% Correct) ************************************************ HRM 300T Week 1 Apply HR Structure and Role Test (100% Correct) For more classes visit www.snaptutorial.com Choose the single best answer for each of the questions in the Week 1 HR Structure and its Role Test. Note: The question answers are randomized. You have only one attempt available to complete assignments. Scenario:You are a human resource director at a growing new service- providing tech company called Consolidation Tech Plus (CTP), Inc. The

3. company has grown large enough to have a full-time human resource department. Currently, the company is staffed with approximately 175 employees. The company has projected it will grow to 350 employees in the next two years. You have been asked to set up the new HR department and provide a Strategic Human Resource Staffing Plan. While establishing this new HR department, it is imperative to understand changes and trends in the work environment, and establish how HR will play such a critical role in the new growing organization. As the new HR Director, you are tasked with explaining to company management and new human resources personnel how using good human resources techniques can vastly benefit the organization. CTP’s recruitment goals are to hire the most talented applicants from across the country and world. You have also been advised by a SHRM (Society of Human Resource Management) consultant to recruit candidates with an MBA for your top-level positions. You first new hire was Tara Robles as your Senior HR Manager. About 23% of CTP employees will be freelancers and consultants. CTP will utilize non-traditional employees for certain positions as they continue to grow. 1. Question 1 What are the challenges (trends) Consolidation Tech Plus (CTP), Inc. should be aware of in the environment of human resource management that require HR to play a more central role in this growing organization? 2. Question 2 Currently CTP does not have a diverse workforce. How is the workforce likely to become more diverse? 3. Question 3

4. If CTP is going to have an effective human resource department then the company must understand that human resources is best defined as the process of ________. 4. Question 4 Using best practices as utilized in most organizations and by most professionals, CTP human resource managers should be categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation. 5. Question 5 Which of the following best explains why a human resource management department in CTP is important to not only the company but all managers? 6. Question 6 Personnel mistakes to be avoided by the CTP human resource department while managing should include all of the following EXCEPT ________. 7. Question 7 CTP, as does most modern employers, will expect HR managers in the company to do all of the following EXCEPT ________. 8. Question 8 By 2024, U.S.-based service-providing industries like CTP are expected to account for ________ of wage and salary jobs overall. 9. Question 9

5. Companies like CTP that rely on freelancers, consultants, and other such non-traditional employees need special HR _____________ and __________ to deal with them. 10. Question 10 Tara Robles earned an MBA degree and is now your Senior HR manager for the department. In which of the following tasks does Tara's advanced degree benefit her the most? ************************************************ HRM 300T Week 1 Discussion Learn Human Resource Management For more classes visit www.snaptutorial.com Review the functions of human resource management. Determine which function is the most important function to an organization's overall success. Post your response in the discussion area. ************************************************

6. HRM 300T Week 1 Practice Knowledge Check (100% Correct) For more classes visit www.snaptutorial.com Fundamentals of Human Resource Management, 5e (Dessler) Ch. 1, "Managing Human Resources Today" Question 1 The basic functions of management include all of the following EXCEPT ________. Question 2 A manager is best described as a person who is responsible for ________. Question 3 Which of the following represents the five functions of planning, organizing, staffing, leading, and controlling? Question 4

7. Which basic function of management includes developing rules and procedures? Question 5 What specific activities listed below are part of the planning function? Question 6 Which function of the management process includes delegating authority to subordinates and establishing channels of communication? Question 7 All of the following are activities performed within the staffing function of the management process EXCEPT ________. Question 8 In the management process, which activity is part of the staffing function? Question 9 _______ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. Question 10 Human resource management is best defined as the process of ________. A: acquiring, training, appraising, and compensating employees Question 11

8. In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation. Question 12 Which of the following best explains why HR management is important to all managers? Investing in human capital enables managers to achieve positive results for the firm. Correct Question 13 All of the following are examples of human resource specialties EXCEPT ________. Question 14 Which of the following human resource management specialties would most likely require extensive travel? Question 15 Personnel management involves recruiting prospective employees, setting performance standards, and monitoring production levels. Question 16 Setting standards such as sales quotas, quality standards, or production levels is part of the leading function of human resource management.

9. Question 17 In most large firms, human resource managers assist line managers with hiring, training, evaluating, rewarding, counseling, promoting, and hiring employees. Question 18 Firms of all sizes are required under employment laws to have at least one full-time human resource manager on staff. Question 19 Corporate HR teams focus on assisting top management in big picture issues such as developing the personnel aspects of a firm's long-term strategic plan. Question 20 Human resource management is the sole responsibility of human resource managers, so line managers and staff managers rely heavily on HR specialists to hire the best employees. ************************************************ HRM 300T Week 2 Apply Legal and Ethical Issues in HR Management Matching Test (100% Correct)

10. For more classes visit www.snaptutorial.com Week 2 - Apply: Legal and Ethical Issues in HR Management Matching Test Scenario: You have been hired as the Senior Director of Labor and Employee Relations for Consolidation Tech Plus (CTP), Inc. You have hired a strong team of HR Specialists and Generalists for your unit. During your initial assessment of the unit you determined there was a lack of knowledge and understanding of certain fundamental employment laws and statutes. After several meetings to cover the laws and statutes and their appropriate workplace application you have created an exercise that will eventually be converted to a reference sheet for your team to become more familiar with employment law history, and to use for future reference. Question 1 Part 1: Description and Requirement of Law Match the law/statute to the description and requirement of the law using information from the weekly readings and additional research if necessary. Title VII of 1964 Civil Rights Act

11. This Act requires employers to offer equal employment opportunity to applicants and employees regardless of color, religion, race, gender, national origin, marital status, or any other status. Equal Employment Opportunity Act This Act is an amended version of the Civil Rights Act of 1964. This act protects persons from discrimination of any type within the work place. Equal Pay Act of 1963 This Act prohibits companies to discriminate against any persons with wages. More so, the company must pay all employees who perform on the same level the same amount regardless of any status such as gender. Age Discrimination Act of 1967 This Act protects persons over the age of 40. Companies cannot terminate or force an employee to perform “light” duty because of his or her age. However, companies can set age restrictions for certain jobs because of job requirements. Americans with Disabilities Act of 1990 & ADA Amendments Act of 2008 This Act protects persons from discrimination based on disability. This act was added to the Rehabilitation Act to protect persons in the private sector, and to protect persons from employment denial based on their disability. Civil Rights Act of 1991 This Act protects persons the same as the 1964 Act against discrimination regardless of color, religion, race, gender, national origin, marital status, or any other status, and allows the person to sue the

12. company for monetary damages if he or she is discriminated against due to any of these factors. Family and Medical Leave Act (FMLA) of 1993 This act protects persons from termination due to pregnancy, adoption, serious health condition of the employee or family, or military leave. The employee is entitled to 12 weeks of unpaid leave in a 12-month period. Uniformed Service Employment and Reemployment Rights Act (1994) Under this Act, employers are generally required, among other things, to reinstate employees returning from military leave to positions comparable to those they had before leaving. Pregnancy Discrimination Act of 1978 This Act prohibits using pregnancy, childbirth, and related medical conditions for discrimination in hiring, promotion, discharge, or any other term or condition of employment. Question 2 Part 2: Workplace Application Match the law/statute to the workplace application using information from the weekly readings and additional research if necessary.

13. Title VII of 1964 Civil Rights Act Bob, manager of a local hardware store, has two employees up for promotion to assistant manager: John and Joan. He chooses John because he this a male would do a better job and not have as many issues, never taking a look at the relevant qualifications of either one. Equal Employment Opportunity Act Griggs v. Duke Power: In this case, a suit was brought against the Duke Power Company on behalf of Willie Griggs, an applicant for a job as a coal handler. The company required its coal handlers to be high school graduates. Griggs claimed that this requirement was illegally discriminatory because it wasn’t related to success on the job and because it resulted in more blacks than whites being rejected for these jobs. Equal Pay Act of 1963 Jane was recently promoted to ba manager after five years of service, but was upset that she didn't get a raise or a bonus, especially since Tom who was ba manager before her made more than she did. When she was bypassed for a raise and a bonus again, she went to her boss and

14. eventually human resources to raise her concerns that they were violating the law. Age Discrimination Act of 1967 A local car parts supplier fired 64-year-old Dan for allegedly stealing pencils. Later it was revealed that a senior manager had told Dan’s manager to “take a closer look at the older people” and “write them up and get rid of them.” Americans with Disabilities Act of 1990 & ADA Amendments Act of 2008 A student is enrolling in the university in his town and during the process declares that he has issues seeing properly. Knowing this information the university must provide him reasonable accommodations throughout his time at the university. Civil Rights Act of 1991 Pollard v. E. I. du Pont de Nemours & Company: Sharon Pollard sued her former employer, E. I. du Pont de Nemours and Company (DuPont), alleging that she had been subjected to a hostile work environment based

15. on her sex. The Federal District Court found that Pollard was subjected to co-worker sexual harassment of which her supervisors were aware, and awarded her $300,000 in compensatory damages. Family and Medical Leave Act (FMLA) of 1993 Randy works at the local recycling plant, but after his 10th anniversary with the company, he is diagnosed with a serious health condition that prevents him from performing duties essential to his job. He meets with his human resource representative to discuss taking some unpaid time off. Uniformed Service Employment and Reemployment Rights Act Ronda takes leave from her job in accounts payable for the city of Rockton to serve on a peace keeping mission with the Army. After three months she reports back to work and meets with her manager in the accounting department. Pregnancy Discrimination Act of 1978 Mary worked at a very popular local seafood restaurant. The restaurant let Mary, who learned she was expecting her first child, go after six

16. months. During her employment Mary’s manager made her announce her bathroom breaks to coworkers, and told her she couldn’t leave early for doctors’ appointments. ************************************************ HRM 300T Week 2 Discussion Sexual Harassment Policy For more classes visit www.snaptutorial.com Respond to the following in a minimum of 175 words: Assume you are the human resources (HR) manager at ABC Publishing. The company has recently received several complaints of sexual harassment. The HR department has decided to create a sexual harassment policy. Discuss what key elements the policy should include. Explain how the policy should be implemented and enforced. ************************************************

17. HRM 300T Week 2 Practice Knowledge Check (100% Correct) For more classes visit www.snaptutorial.com Quiz Content Choose the single best answer for each of the questions in the Week 2 Knowledge Check (100% Correct). Note: The question answers are randomized. You have unlimited attempts available to complete knowledge Check (100% Correct)s Fundamentals of Human Resource Management, 5e (Dessler) Ch. 2, "Managing Equal Opportunity and Diversity"

18. Week 2 - Practice: Knowledge Check (100% Correct) Question 1 According to the Equal Pay Act of 1963, an employer may pay workers differently for all of the following reasons EXCEPT for ________. Question 2 Title VII of the 1964 Civil Rights Act specifically prohibits discrimination based on all of the following characteristics EXCEPT ________. Question 3 The EEOC was initially established to investigate complaints about ________.

19. Question 4 The Vocational Rehabilitation Act requires that employers ________. Question 5 According to the Age Discrimination in Employment Act of 1967, it is unlawful to ________. Question 6 According to the Americans with Disabilities Act, which of the following is considered a disability? Question 7 According to the ADA, firms must employ all disabled individuals who apply for positions and provide them with job training when necessary.

20. Fundamentals of Human Resource Management, 5e (Dessler) Ch. 12, "Maintaining Positive Employee Relations" Question 8 A firm's ethics code outlines its mission, vision, appraisal system, and hiring policies. Question 9 The principles of conduct governing an individual or a group are referred to as ________. Question 10 Which of the following leads to the majority of ethical compromises in the workplace? Question 11

21. According to research, most adults base their work-related ethical decisions on ________. Question 12 Based on research into ethical behavior in the workplace, which of the following is a TRUE statement? Question 13 According to ethics surveys, which of the following is the underlying factor behind most ethical lapses in the workplace? Fundamentals of Human Resource Management, 5e (Dessler) Ch. 13, "Labor Relations and Collective Bargaining" Question 14 Right-to-work laws inhibit union formation by ________.

22. Question 15 In which human resource activity does a typical labor agreement NOT give the union a role? Question 16 Factors that cause workers to unionize include all EXCEPT________. Question 17 Employees join unions in response to ________. Correct (C) desires for mandatory ... Question 18 The National Labor Relations Board was primarily established for the purpose of ________.

23. Correct (D) investigating unfair ... Question 19 Which law sought to protect union members from possible wrongdoing on the part of their unions? Correct (D) Landrum-Griffin Act Question 20 The Landrum-Griffin Act encouraged union activity by guaranteeing each employee the right to bargain collectively without interference, restraint, or coercion. Correct The statement is false ************************************************

24. HRM 300T Week 3 Discussion Employee Selection For more classes visit www.snaptutorial.com Respond to the following in a minimum of 175 words: Employee selection methods introduced in Ch. 6 of Fundamentals of Human Development include applications, employment tests, interviews, background investigations, and medical or physical examinations. Select the method that you feel is most useful, and discuss the reliability and validity of the method you select. Discuss what the strengths and weaknesses of the selected method are. ************************************************ HRM 300T Week 3 Practice Knowledge Check (100% Correct)

25. For more classes visit www.snaptutorial.com HRM 300 Week 3 Practice Knowledge Check (100% Correct) Question 1 Liing HR policies and practices with strategic goals in order to improve business performance is known as ______________. Question 2 Which of the following is NOT part of strategic human resource management? Question 3

26. In order to generate the desired workforce skills, competencies, and behaviors that a firm needs to achieve its strategic goals, human resource management must first develop ________. Question 4 Which term refers to the employee skills and behaviors that a firm needs to achieve its strategic goals? Question 5 Human resource strategies are the ________ used to produce the desired workforce skills, competencies, and behaviors needed to support a firm's strategic goals. Fundamentals of Human Resource Management, 5e (Dessler) Ch. 4, "Job Analysis and Talent Management"

27. Question 6 Which of the following terms refers to the goal-oriented and integrated process of planning, recruiting, developing, managing, and compensating employees throughout an organization? Question 7 What is the first step of the talent management process? Question 8 A manager with a talent manager perspective will most likely agree with which of the following statements? Question 9

28. What should be the primary purpose of the talent management process? Question 10 Job analysis is most important because managers use it to ________. Fundamentals of Human Resource Management, 5e (Dessler) Ch. 5, "Personnel Planning and Recruiting" Question 11 ________ is the process of deciding what positions the firm will have to fill and how to fill them.

29. Question 12 What is the purpose of recruiting? Question 13 Steve, an HR manager for IBM, must decide what positions the firm should fill in the next 6 months, which means Steve is currently working on ________. Question 14 A firm's ________ should guide employment planning and determine the types of skills and competencies the firm needs. Question 15

30. Which term refers to finding and/or attracting applicants for the employer's open positions? Fundamentals of Human Resource Management, 5e (Dessler) Ch. 6, "Selecting Employees" Question 16 What is the primary goal of employee selection? Question 17 As a manager, what is the most important reason to select employees carefully? Question 18 Blue Bay Hotels is in the process of modifying the assessment methods the company uses to hire new employees. In the past, the hotel chain has been accused by minority organizations of violating EEO laws in its hiring practices, regarding adverse impact. Which of the following selection rate criteria should Blue Bay Hotels use to avoid adverse impact towards its minority employment candidates? Question 19

31. What is the first step in conducting an effective interview? Question 20 Which of the following is a procedure designed to predict future job performance on the basis of applicants' oral responses to oral inquiries? ************************************************ HRM 300T Week 3 Team Apply Human Resource Management Recruitment and Hiring Presentation For more classes visit www.snaptutorial.com Scenario: You and your learning team members are lead HR Recruiters for Consolidation Tech Plus (CTP) Inc. Each member leads a team of two HR Generalists and three HR Recruiters. As a team, it is your job to create a presentation for all HR Recruiters and Generalists on your team, outlining the recruitment, selection, and hiring process.

32. Create a 12- to 15-slide Microsoft® PowerPoint® presentation, including clear and specific presenter’s notes, in which your team trains new HR professionals on the established process and steps of HR forecasting, recruiting, interviewing, selecting, and hiring of employees, and hiring process. In your presentation: · interviewing, selecting, and hiring of employees. Outline the process and steps of HR forecasting, recruiting, · Use visual aids and graphics to enhance your presentation. Cite three references on an APA style reference slide. Submit your assignment. ************************************************ HRM 300T Week 4 Apply Training and Development Test (100% Correct) For more classes visit www.snaptutorial.com

33. Choose the single best answer for each of the questions in the Week 4 Training and Development Test. Note: The question answers are randomized. You have only one attempt available to complete assignments. Scenario: You are the new Director of the Staff Training and Development Unit for Consolidation Tech Plus (CTP), Inc. You have received a memorandum from the Human Resource Director stating Customer Service Unit # 5 has not met the performance standards set forth during orientation. The Director has raised concerns about the orientation process and the new hire customer service training. Currently, you have HR Program Assistance conducting the new hire orientation. CTP has decided to transition to a more modern orientation. In addition to the performance issues, the unit has started receiving a high number of customer service complaints. You have been asked to manage the development and conducting of training, specifically for Customer Service Unit # 5 in order to address the issues raised in the memorandum. As you were conducting initial research into the customer service unit you learned that, John Hicks, vice president of sales at CTP, manages a sales team of 10 employees. Members of John's sales force vary in experience level. Four members of the sales team have worked at CTP for less than 1 year. The other six salespeople have been with CTP anywhere from 3 to 7 years. John recently received the annual sales report and noticed that sales have been dropping steadily over the last 6 months. John is considering the idea of requesting training for his sales team to boost sales. John has come to seek guidance regarding possible training. You have assigned Nathan, your top Corporate Trainer, the task of reviewing these training requests. Question 1 Nathan wants to provide new employees with the basic background information required to perform their jobs satisfactorily. What is he going to provide them? Show other options Question 2 You and your training team are meeting to discuss the primary purposes of CTP’s employee orientation. Which of the following will NOT be included as one of the purposes? Show other options Question 3 You have been given the task of coaching Susan who is a new hire for a Customer Service Rep. II position. You have been given the task of coaching Susan. Which of the following are you most likely to do for Susan? Show other options Question 4 CTP

34. has adopted a more modern style of orientation, which unlike traditional orientation programs, would include which of the following topics? Show other options Question 5 You have assigned Nathan, the top Corporate Trainer, the task of creating a training and development program for the CTP’s employees. He needs to identify the specific knowledge and skills the sales job requires and compare these with the prospective trainees' knowledge and skills. What is the first step that Nathan should take? Show other options Question 6 Nathan finds himself stuck at the implementation stage. Which of the following most likely occurs during the implementation stage of a training program? Hide other options Presenting the program to a small test audience Conducting a needs analysis of newly hired workers Providing on-the- job training to the targeted group of employees Correct answer Designing the program content for different learners Question 7 Nathan has identified a couple employees that are performing at the lowest level. He wants to determine the training needs of these newer employees. Which of the following would most likely help Nathan? Hide other options Task analysis Correct answer Training analysis Needs analysis Performance analysis Question 8 Nathan has decided to compare those identified individual’s performance to what is labeled as ideal. What should Nathan do to be able to make this comparison? Show other options Question 9 Which of the following will be most helpful for Nathan to review when conducting a performance analysis of an employee? Show other options Question 10 You have advised Nathan to complete a competency model. This will allow him to ___________. Show other options Question 11 Which of the following best supports the argument that the drop in CTP's sales can be solved through training? Show other options Question 12 Which of the following undermines the argument that the drop in CTP’s sales can be solved through training? Hide other options CTP no longer requires salespeople to have a technical or sales background. The newest members of the CTP sales force are unfamiliar with the procedures used by the firm to measure the effectiveness of new drugs. CTP recently eliminated its long-standing policy of paying salespeople commissions on top of base salaries, which angered employees. Correct answer CTP's most experienced salesperson

35. retired after working at the firm for more than 20 years. Question 13 All of the following questions are relevant to Nathan's decision to implement a training program for his sales team EXCEPT ________. Show other options Question 14 Nathan has Sharon (Lead Instructional & Design Trainer) designing a training program for the customer service representatives. Which of the following activities is Sharon LEAST likely to perform at this stage? Hide other options Setting performance objectives Analyzing training needs Correct answer Choosing a delivery method Estimating a budget ************************************************ HRM 300T Week 4 Discussion ADDIE For more classes visit www.snaptutorial.com Respond to the following in a minimum of 175 words: Discuss the advantages and disadvantages of using the ADDIE 5 Step Training Process. Summarize how you would implement the ADDIE model in a training department.

36. ************************************************ HRM 300T Week 4 Practice Knowledge Check (100% Correct) For more classes visit www.snaptutorial.com HRM 300T Week 4 Practice Question 1 ________ provides new employees with the basic background information required to perform their jobs satisfactorily. Show other options Question 2 Which of the following would perform the initial orientation in most firms? Show other options Question 3 Which of the following is NOT one of the primary purposes of employee orientation? Show other options Question 4

37. What is an alternative term for employee orientation? Show other options Question 5 Unlike traditional orientation programs, which topic is included in many modern orientation programs? Show other options Question 6 Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs. Question 7 Hiring highly skilled employees with great potential eliminates the need to provide orientation and training. Question 8 Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs? Show other options Question 9 In the ADDIE training process model, which of the following occurs immediately after a needs analysis has been conducted? Show other options Question 10 What is the final step in the ADDIE training process model? Show other options Question 11 ________ means having a person learn a job by actually doing it. Show other options Question 12

38. On-the-job training can be accomplished through the use of all of the following techniques EXCEPT ________. Show other options Question 13 A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called ________. Show other options Question 14 ________ is a method in which trainees learn on actual or simulated equipment but are trained away from the job. Show other options Question 15 Which of the following allows people in one location to communicate live with people in another location? Show other options Question 16 ________ allows trainees to use a computer-based system to interactively increase their knowledge and skills. Show other options Question 17 Which of the following is a section of an employer's website that offers employees online access to training courses? Show other options Question 18 Which of the following is a managerial on-the-job training method that involves educating, instructing, and training subordinates? Show other options Question 19

39. Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called ¬________. Show other options Question 20 Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it. ************************************************ HRM 300T Week 5 Apply Final Exam (100% Correct) For more classes visit www.snaptutorial.com Review Weeks 1 through 5 Knowledge Checks as part of your preparation for the Final Exam. Choose the single best answer for each of the questions in the Week 5 Final Exam.

40. Note: The question answers are randomized. You have only one attempt available to complete assignments. Question 1 All of the following are activities performed within the staffing function of the management process EXCEPT ________. Show other options Question 2 According to the Equal Pay Act of 1963, an employer may pay workers differently for all of the following reasons EXCEPT for ________. Show other options Question 3 ________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. Show other options Question 4

41. ________ is the process of deciding what positions the firm will have to fill and how to fill them. Show other options Question 5 What is the purpose of recruiting? Hide other options developing an applicant pool Correct answer forecasting the supply of candidates developing qualifications inventories establishing a strategic plan Question 6

42. Steve, an HR manager for IBM, must decide what positions the firm should fill in the next 6 months, which means Steve is currently working on ________. Show other options Question 7 Human resource management is best defined as the process of ________. Show other options Question 8 Which legislation makes it unlawful to discriminate in pay on the basis of sex when jobs involve equal work; require equivalent skills, effort, and responsibility; and are performed under similar working conditions? Show other options Question 9 What is the first step in the recruitment and selection process? Show other options Question 10

43. The EEOC was initially established to investigate complaints about ________. Show other options Question 11 Theresa, an HR manager, works for a firm that is planning to expand overseas. Theresa is in the process of workforce planning and has already forecasted the firm's labor demand. What should Theresa do next? Show other options Question 12 Which of the following best explains why HR management is important to all managers? Show other options Question 13 According to the Age Discrimination in Employment Act of 1967, it is unlawful to ________. Show other options

44. Question 14 Which Supreme Court case was used to define unfair discrimination in conjunction with EEO laws? Show other options Question 15 Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals. Which of the following best supports the argument that Whitman should create embedded HR units and assign relationship managers to each department within the firm? Show other options Question 16

45. Which activity involves establishing and maintaining positive employee- employer relationships? Hide other options human resource management employee development succession planning employee relations Correct answer Question 17 All of the following have been lied to employees' perceiving their employers as fair EXCEPT ________. Show other options Question 18

46. In which human resource activity does a typical labor agreement NOT give the union a role? Hide other options recruitment dismissal selection appraisals Correct answer Question 19 What is the purpose of recruiting? Show other options Question 20

47. Todd has been identified by Markam Industries as a high-potential employee in the firm's succession planning process. Which of the following activities would most likely aid in developing Todd's potential? Show other options Question 21 Which of the following is used by employers to schedule interviews, match candidates with positions, and compile résumé information? Hide other options online job boards applicant tracking systems Correct answer O*NET executive support systems Question 22

48. Hiring workers who have criminal backgrounds without proper safeguards is considered ________. Show other options Question 23 For over 40 years, Golden Creamery has been mixing up fresh, gourmet ice cream for customers. The company originated in Dallas and now boasts stores in 35 states. The business has primarily expanded by selling franchises to qualified candidates. Golden Creamery executives realize that the firm's success depends upon the success of each franchise. In the past, each individual franchise owner determined the best method for screening applicants. However, as the firm grows, Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests. Which of the following, if TRUE, supports the argument that Golden Creamery should require franchise owners to use the firm's preemployment tests? Show other options Question 24 What is the primary goal of employee selection?

49. Show other options Question 25 Effective employee screening will most likely ________. Show other options Question 26 Consider the following question: "Can you give a work-related example of a specific instance where you provided leadership?" This is an example of a ________ question. Show other options Question 27 Which question below is an example of a background question? Show other options Question 28 Marion Fralin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last 2 years,

50. and new neighborhoods are being built as a result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Which of the following questions would be relevant for Marion to ask if she wants an employee with extensive knowledge in real estate? Show other options Question 29 Which assessment method has a high development cost? Show other options Question 30 Blue Bay Hotels is in the process of modifying the assessment methods the company uses to hire new employees. In the past, the hotel chain has been accused by minority organizations of violating EEO laws in its hiring practices, regarding adverse impact. Which of the following selection rate criteria should Blue Bay Hotels use to avoid adverse impact towards its minority employment candidates? Hide other options