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Solutions, Simplified. 2008 Product Launch Training Seminar. What’s New?. New look and feel for Access America materials! Cancel Anytime plan Plan updates Existing Medical Conditions coverage for Basic Kids are Free on Classic

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Solutions, Simplified.

2008 Product Launch

Training Seminar


What s new l.jpg
What’s New?

  • New look and feel for Access America materials!

  • Cancel Anytime plan

  • Plan updates

    • Existing Medical Conditions coverage for Basic

    • Kids are Free on Classic

    • BizPack included in Deluxe, plus new destination website www.yourdeluxetrip.com

  • Customer ID Cards

  • Improved Letter of Confirmation

  • New themed brochures and language


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Cancel Anytime

  • Brand new!

    • Allows customers to cancel a cruise or tour up to the last minute for cash (not vouchers or partial credit)

    • Not sold based on “covered reasons”- virtually all unforeseen events are covered!

    • Is a better alternative to cruise or tour supplier insurance

    • 80% cash back for virtually any reason except:

      • Intentional self harm/suicide

      • Epidemic

      • Pollution

      • Nuclear reaction, radiation or contamination

      • War

      • Unlawful acts

      • Terrorist events (except as specifically covered)

      • Financial default (except as specifically covered)

    • 100% cash back for supplier default and terrorism

    • Higher commissions than supplier insurance

    • Can only sold by you, the travel agent!



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When to Sell Cancel Anytime

  • Must be sold within 14 days of your customers’ trip deposit or initial trip payment

  • When your customer wants coverage for virtually any unforeseen reason

    • No lists of covered reasons to sort through

    • 80% or 100% cash back (instead of vouchers or credits)


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Access America Basic

  • Existing Medical Conditions are now covered

  • Access America ID card included for quick access to emergency assistance

  • Coverage for pre-paid expenses if travel is delayed

  • Family Basics eliminated - Kids are Free is now on Classic!


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Basic

  • When to Sell Basic

    • Within 14 days of initial trip deposit

    • When your customers are:

      • first-time buyers

      • cost-conscious buyers

      • looking for a little peace of mind at a great price


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Classic

  • Kids are Free! coverage for children 17 and under who are accompanied by parents or grandparents

  • Access America ID card included for quick access to emergency assistance

  • Coverage if travelers have separated or divorced

  • Generous baggage delay coverage

  • Optional BizPack for business-related coverage ($24 add-on)


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When to Sell Classic

  • Within 14 days of initial trip deposit

  • When your customers are:

    • traveling with children

    • looking for higher coverage limits for Trip Cancellation/Trip Interruption

    • business people


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Deluxe

  • BizPack now included in Deluxe (a $24 value)

  • Access America ID card included for quick access to emergency assistance

  • New destination website, www.yourdeluxetrip.com

  • Complimentary Concierge service

  • Higher primary collision damage coverage

  • Coverage for Existing Medical Conditions

  • New Sporting/Electronic Equipment Coverage


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When to Sell Deluxe

  • Within 14 days of initial trip deposit

  • When your customers are:

    • traveling internationally

    • looking for the highest coverage levels

    • taking a once-in-a-lifetime trip

    • accustomed to the finer things


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www.yourdeluxetrip.com

  • International destinations website for Deluxe customers

  • Contains insider travel information, including:

    • Local etiquette and customs

    • Visa requirements

    • Currency converters

    • Hospital and medical facility locations

    • Security information

    • Maps

    • Weather


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Customer ID Cards

  • Wallet-sized ID Cards for customers on all plans

  • Easy access to 24-Hour emergency assistance including:

    • Finding a doctor or medical facility

    • Paying or guaranteeing a hospital bill

    • Emergency Medical Transportation

    • Medical repatriation

    • Finding a legal advisor

    • Arranging a cash transfer

    • Replacing lost documents

    • Getting information

    • Delivering emergency messages

  • You will receive a new supply of ID cards with each new brochure order!


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Improved Letter of Confirmation

  • ID card included

  • Easier to read

  • Information ordered more logically!

old confirmation letter


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New Themed Brochures and Language

  • New look and feel for all brochures

  • Brochures complement your customers’ lifestyles or trips:

    • Honeymoon

    • Cruise

    • Adventure travel

    • Domestic partner

    • Ski vacation

  • Themed photography and messaging throughout each brochure

  • All available on demand through the myACCESS brochure order page


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myACCESS

www.accessamerica.com


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myACCESS

  • Easy purchasing

  • Get quotes

  • Compare benefits

  • Modify plans

  • Track claims

  • Customizable brochures

  • Create a link



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Agentmax

  • Custom-designed software assistant that works with (or without!) your GDS

  • Sell faster and easier - data can be taken from the PNR will be pre-populated

  • Proactively prompts agents to offer travel insurance with each trip

  • Generates quotes, access PNR data, prints waivers, stores quotes, and much more


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Agent Incentive

  • Each agent to download Agent Max and make one policy sale in March will be entered into the

  • Lottery for a $100 Gift Card!

  • Requirements:

  • Download Agent Max and make one sales in the month of March!


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Download Agent Max

  • Click on:

  • http://www.accessamerica.com/agentmax/download.html

  • When Prompted for an Accam use: F023690

  • If you have questions on Agent Max call or email:

  • Laura McKay-Distribution Specialist

  • Direct: 888-685-5274

  • Email: Laura.McKay@AccessAmerica.com


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We’re Here to Help

  • Senior Sales Support for:

  • Policy changes

  • Claims inquiries

  • Product questions

  • General exceptions

  • 800-284-8300

  • Prompt 4, Input Ext. 51635

  • Escalated Issues & Needs:

  • Local: Tracey Smith

  • Direct: 888-685-5287

  • Email: Tracey.Smith@AccessAmerica.com

  • Regional: Suzanne Lustig

  • Direct: 888-433-2779

  • Email: Suzanne.Lustig@AccessAmerica.com