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Dista Service field technician mobile app features

Dista Service offers a web console view for supervisors and a dedicated mobile app for field technicians.Our field service management app acts as a mobile office and enables technicians to complete their tasks effectively and efficiently on the go.The app empowers field agents to record their work orders in real-time, get service request details, record expenses and attendance, among others.<br><br><br>For more details, visit website - https://www.dista.ai/

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Dista Service field technician mobile app features

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  1. DISTA SERVICE Field technician mobile app features? Michael Clarke 2021 www.dista.ai

  2. Nudges? Our system sends contextual push notifications/ nudges to the app that helps field agents finish their cur- rent and upcoming tasks more effi- ciently.

  3. Field agents can update the job status in real-time by selecting the job and tapping the start button when they reach the customer’s location to notify their supervisors/dispatchers. Update job status

  4. Inventory details Field technicians can view the list of products and quantities required to complete their jobs. They can record the total in- ventory available with them and even access stores (list and map view) that have the product.

  5. The app enables field technicians to go paperless and saves them from the hassle of carrying physical documents. They can take photos and videos of inventory and paperwork when they are on the job or completing an inspection and upload them on the go. Media upload

  6. Route optimization Once they start a job, the app will guide field agents with the shortest and fastest route to reach the customer’s destination in time.

  7. Field technicians can access knowledge articles, documentation, product manuals, video tutorials from the app. The articles can be attached to work orders to share product specs, instructions, etc. Knowledge articles

  8. Offline capabilities Field technicians can continue working on the app as it has offline capabilities. Changes made by the field technicians are stored on the device and synced to the server once the internet connection restores.

  9. www.dista.ai

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