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The most significant benefit of using a travel technology company for your software development requirements is expertise in the travel domain. As travel technology companies build solutions solely for the travel industry, they usually have far more specialized domain knowledge than companies that work with clients in many domains.
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If you are looking for a solution for your online travel business, you typically have three choices: • Build it in-house • Outsource it to a services-based IT organization • Outsource it to a travel technology company You can utilize the first option only if you have an in-house tech team. It might be a challenging project even then, depending on the type of application/solution you’re looking to develop. Your in-house team is likely to require the skills & expertise required to plan and build a solution that can meet what’s available from specialized vendors out there in terms of quality & features. If you hire external consultants to assist your team, it’s going to be costly. So unless you are a very healthy organization, this choice isn’t viable. As far as the second choice is concerned, while it is a more viable option, it has its own set of difficulties. E.g. a generalist IT organization that provides to every domain under the sun doesn’t have in-depth understanding and expertise in any domain, including travel. This is okay if you have essentials, like a white label website/mobile app. However, if you want something more complicated like an end-to-end travel e-commerce solution with multiple supplier integrations, contracted inventory management, business rules management, outbound distribution and channel management, etc., you are much better off going with a trusted travel technology company with a track record of achieving these kinds of solutions to a broad range of travel companies.
Let’s look at the significant benefits of working with a travel technology company: Domain Expertise The most significant benefit of using a travel technology company for your software development requirements is expertise in the travel domain. As travel technology companies build solutions solely for the travel industry, they usually have far more specialized domain knowledge than companies that work with clients in many domains. Their team is qualified in industry-specific processes; they understand the industry terminology, how travel companies work, the specific requirements and challenges encountered by travel businesses of several types and sizes in each region etc. They are conscious of the latest trends in online travel & can consult you on several aspects of it to assist you in building your digital strategy and achieving your business goals. They can also help you resolve technical hurdles you may face when you go online. They can even preempt possible issues in various business scenarios, which can save you a lot of trouble later on.
Ready Solutions Another benefit of working with a travel technology company is that they have ready-to-use solutions for various areas of business covering: • Internet Booking Engine • Global Ticketing Solution • XML API Integration • Risk Management System Their solutions have been polished based on regular market research and data from various industry clients. So whatever your needs are, the travel technology partner gives you an answer for it. Generalist IT organizations are far less likely to have immediately available solutions, and they usually develop the solution for you from scratch, which can take a few weeks to a few months, depending on the scope. Also, you need to spend a lot more time explaining what you need as their team won’t have the same level of product knowledge as those in a travel technology company. Having access to quick solutions means shorter time-to-market and the ability to combine technology into your daily workflow faster to keep up with the market's demands.
Solutions for various Business Types Travel technology companies have products tailored to various business types: • Travel Agency • OTA • Tour Operator/DMC • TMC • Wholesaler Each type of business has particular challenges and requires a solution that fits their specific needs. So depending on the type of your business, a travel technology company can provide you with a solution that would satisfy your requirements. They can also make customizations for you.
Sound Relationships with XML Suppliers If you work with GDSs or NDC suppliers and wish to integrate them into your website to sell live inventory, a travel technology company is your safest bet. This is because they have sound relationships withXML API suppliers, having operated with them on behalf of their clients for several years. They possess a total understanding of the methods that are involved in contracting, development and certification. Through this experience, they can take care of the technological challenges during pre or post-integration. Without a travel technology company, this can get very difficult for clients. Another important thing is that the travel technology companies possess extensive supplier integration experience that allows them to recommend the appropriate suppliers in each region to get the best possible inventory for their B2C and B2B consumers. Plus, they have instant connections for all major XML suppliers and can integrate their APIs into your website in days.
Conclusion As you can see, there are many benefits of working with a travel technology company when you’re looking to advance your business online. But how do you judge which company you should choose? Let us make that decision easier for you. ClarityTTS is among the world’s leading travel technology companies. We have a broad range of online travel solutions to help you establish your online presence and manage various aspects of your business on a single platform. Click here to learn more
