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Smart IVR Solution Provider in India

Interactive Voice Response(IVR) is a technology that letu2019s business automate. An IVR is a technology design that takes user input via mobile keypad and generates an interactive pre-recorded response to it. It gives the user the comfort of 1-1 interaction with no wait time. It makes your customer care number available 24X7. Cloudshope Technologies is one of the smart IVR solution provider in India.<br>An IVR is the first interaction between caller and organization when calling. An effective organization has the IVR system integrated with the CRM and other contact center systems.<br>

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Smart IVR Solution Provider in India

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  1. Cloudshope Technologies

  2. SMART IVR SOLUTION PROVIDER IN INDIA Interactive Voice Response(IVR) is a technology that let’s business automate. An IVR is a technology design that takes user input via mobile keypad and generates an interactive pre-recorded response to it. It gives the user the comfort of 1-1 interaction with no wait time. It makes your customer care number available 24X7. Cloudshope Technologies is one of the smart IVR solution provider in India. An IVR is the first interaction between caller and organization when calling. An effective organization has the IVR system integrated with the CRM and other contact center systems.

  3. WHY CLOUDSHOPE ? • Automating your calls via an IVR system not only helps in streamlining your processes but also provides your staff the freedom to focus on other more important activities. • Cloudshope provides auto reply SMS and whatsapp features. • Cloudshope provides Reports and anlytics, Real time agent wise reporting and call routing. • The Cloudshope’sIVR comes with a choice of adding/removing agents a the click of the buton. • Work with any region without worry with cloudshope’s IVR number.

  4. FEATURES - • Office hour/Non office hour – There is a feature which helps to set a different flow for office hour and non office hour. • Auto reply SMS /whatsapp – The feature sent auto reply sms/whatsapp to the caller’s just after the IVR call. • Auto Click to Call – Click to Call helps if a call is missed then the call will connect after some time, which can be mentioned by the agent. • Auto reply voice call – This feature helps to send auto reply voice message over the call to callers • Admin SMS – admin will receive sms on their registered mobile number of each and every call. • Email Notification – Admin will get complete report on their registered email. • Sticky Agent – whenever the customer calls back, it will connect to same agent.

  5. Benefits Of Smart IVR - • Intelligent Call Routing • Support for busy time • Best Support • Superior Reliability • Rote calls with ease • Scale at ease

  6. CONTACT US - Cloudshope Technologies Pvt. Ltd. 11th Floor, 1141-1142 I-Thum Tower B, Sector-62 Noida,Uttar Pradesh 201301, INDIA Email – Info@cloudshope.com Phone – 90278-90278 Tollfree – 1800-313-8282

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