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Best Outbound Call Center Software in India

An outbound call center software allows businesses to reach out to their prospects and customers for various business-specific reasons- sales, product/service feedback, or survey. With the right outbound calling software in place, businesses can automate their calling process and optimize their agent productivity.

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Best Outbound Call Center Software in India

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  1. Best Outbound Call Center Software in India

  2. What is Outbound Call Center Software An outbound call center software allows businesses to reach out to their prospects and customers for various business-specific reasons- sales, product/service feedback, or survey. With the right outbound calling software in place, businesses can automate their calling process and optimize their agent productivity.

  3. Cloudshope Call Center Software For Call CenterCloudshope technologies provides automatic phone dialerwhich is a special type of outbound dialer software which helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, ask for an IVR input & more. All the calls can be assigned to different agents depending on certain conditions.

  4. Types of SoftwaresCloudshope provides Auto Dialer Software automatically dials telephone numbers pulled from a list and connects either to a live Agent or a Prerecorded Message. CloudshopeCall Center Software is the best software in Bangalore. Cloudshope provides 4 types of Dialer:- • Preview Dialer • Sequential Dialer • Predictive Dialer • Manual Dialer

  5. Preview Dialer- In this Dialer, the calls placed to customers from our app Troop Tracker. There comes two pop-ups and pre pop-up and post pop-up in which details can seen and filled by agents. • Sequential Dialer- In this Dialer, The calls initiated one by one and agents can call from Desktop as well. • Predictive Dialer- In this Dialer, The calls placed in bulk and only answered calls are connected to agents. This can be used for Cold Calling.

  6. Thank You CloudShope Technologies Pvt. Ltd.11th Floor, 1141-1142 iThum Tower B,Sector-62 Noida, Uttar Pradesh 201301, INDIA info@cloudshope.com 9027890278 1800-313-8282

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