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Best IVR Solution in Mumbai. Cloudshope

Interactive voice response is a system where a voice clip plays on a incoming call. There is no need of Agents to sit and talk. It is a software in which a pre recorded voice clip plays without connecting to an agent. A good IVR provide customer satisfaction,<br><br>We are India's leading cloud telephony service provider. Our aim is to automate voice communication of every type and size of the business by switching it from a traditional system to cloud telephonyu00a0system. <br>

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Best IVR Solution in Mumbai. Cloudshope

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  1. Best IVR Solution in Mumbai

  2. INTRODUCTION • Interactive voice response is a system where a voice clip plays on a incoming call. There is no need of Agents to sit and talk. It is a software in which a pre recorded voice clip plays without connecting to an agent. A good IVR provide customer satisfaction, • We are India's leading cloud telephony service provider. Our aim is to automate voice communication of every type and size of the business by switching it from a traditional system to cloud telephony system.

  3. Features of IVR • Office Hour/ Non-office hour – There is a feature which helps to set a different flow in an office hour and non office hour. • Survey-A series of questionnaire can be conducted among the customers to collect data. • Email-A series of questionnaire can be conducted among the customers to collect data. • Sticky Agent-Whenever a customer call backs, it will connect to the same agent.

  4. More Features of IVR • AI Integration • Google, Amazon, IBM AI Integration • Agent can see customer number on incoming call • CRM/Third Part Integration • Quick Customization Possible • Chat Bot Integration • Free Lead Management System • Marketing Automation Integration

  5. USPs of IVR • Auto Reply Whatsapp-This feature provide auto reply whatsapp after the IVR call. This is a unique feature provided by us. • Auto Reply CTC- This is a unique feature which helps if a call is missed then the call will connect after some time, which can be mentioned by agent. • Reserved Number- A reserved number is also provided by

  6. Thank You • Stay In Touch • CloudShope Technologies Pvt. Ltd. • 11th Floor, 1141-1142 iThum Tower B, • Sector-62 Noida, Uttar Pradesh 201301, INDIA • info@cloudshope.com • 9027890278 • 1800-313-8282

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