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How to Use ATM cards

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 42 branches countrywide complemented by ATMs, mobile banking, online banking, extensive agency banking services and an available contact centre to match our client base of over 100,000.

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How to Use ATM cards

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  1. HowtoUseATMcards? An ATM card is one that you insert into an automated teller machine in order to perform certain transactions. ATM stands for Automated Teller Machine that enables you to withdraw money, check balance or perform other kinds of money transactions without the need of any bank representative. Whatis anATMcard? The banks in which you hold the account issue you an ATM card. You can use this card at any ATM to perform transactions like withdrawing money, checking balance, etc. When you withdraw money from an ATM, the money is deducted from your bank account. An ATM card consists of- A 16-digit number which is your debit or ATM card number  The name of the account holder  The expiry date of the card. After it has expired, you can neither use it to make  card payments nor for any transactions at an ATM) It has a 3-digit CVV (Credit Verification Value) number, meant for security  purposes at the backside. Providing CVV means you actually have the physical card It also has a magnetic stripe or a chip on the back or front side that contains all  information about the account holder. When you insert the card into an ATM, it automatically reads these details It may or may not be the same as a debit card  DifferenceBetweenan ATMcardanda Debitcard Usually, one card serves as an ATM-cum-debit card. But, an ATM card may not be necessarily a debit card, if the banks don’t allow it. If you have a card that can be functional only at ATMs, then you cannot use it for online payments. Similarly, you will also not be able to use it for swiping at EFTPOS (Electronic Fund Transfer at

  2. Point of Sale). While you can use debit cards at online payment gateways as well as with swiping machines. However, banks usually issue one card that serves both as a debit card and an ATM card. If it is only an ATM card, it may bear logos like Maestro, Cirrus, or Plus. In case, it is a debit card, it may be Visa, Rupay, Mastercard or so. HowtoUse anATMcard? ATM Card is an easy, safe and quick way to perform mini bank transactions all by yourself without the help of a cashier. Follow the below steps to know how to use an ATM card for various transactions- Go to the nearest Automated Teller Machine (ATM) irrespective of the bank.  You can do transactions from any bank ATM even if you are not an account holder of the same Insert the ATM card in the card reader space provided in the ATM. A light  usually blinks near the card reader when it is ready to take a new card. Generally, it is marked by an arrow Make sure you keep the front side of the ATM card on the top and place it  clockwise. The display screen of the ATM indicates if you do not insert the card properly. This is because the ATM is unable to recognize the details The magnetic stripe on the back of the card has all information of the account  holder. The ATM server automatically recognizes the data and then you can proceed with the transaction The screen displays the steps to perform a transaction which you can use as a  guide. You can also select the language at your convenience Mostly there is a speaker in ATMs to give audio feedback and guide you  through the process The automated teller machine asks you to log in using your PIN (Personal  Identification Number). Banks provide you with a temporary PIN when they issue the card. Then, you can change this 4-digit PIN and you must do so for security reasons. Remember your PIN while making transactions Once the transaction is complete, make sure you log out. Fraudsters may use  this opportunity to transact money from your account if you miss logging out

  3. Do not share your PIN or CVV number with anyone  Benefits With an ATM card, you can perform many kinds of transactions without visiting the bank, lining up in queues to wait for your turn, and awaiting a bank representative. The benefits are as follows- You can withdraw money anywhere anytime without going to the branch. It  helps you to have cash even when you are not in the place where you have the bank branch of which you are an account holder You can also withdraw money when you are abroad. Although you might have  to pay some overseas fees, however, it doesn’t lead to a financial crisis in a foreign land You can check your balance or transfer money if you do not have net banking  Nowadays, ATMs also provide facilities to apply for Personal Loans and open  or withdraw a Fixed Deposit (FD) You can also pay taxes, utility bills, or insurance premiums, given your bank  provides them and you have availed of them. You can register to avail of these benefits with your bank account branch Similarly, you can also book railway tickets or recharge your mobile phone  You can avail of these benefits 24×7, 365 days, in any part of the country  ToConclude: ATM cards are safe and secure to perform all the above transactions at the ease of your time & place. The only precaution that you need to take is to keep the cards in good condition, and not share personal information like PIN, OTP, or CVV with anyone. In case you lose your card, contact your bank immediately to block the card and avoid any monetary loss.

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