How Standard Operating Procedures are Effective for Training Employees?

1. How Standard Operating Procedures are Effective for Training Employees?

2. 01 Introduction 03How BPX Implement sop 02 Advantages Of Sop 04 CONCLUSIONS

3. BUSINESS PROCESS XPERTS INTRODUCTION Training of employees is not a one-off affair and it remains a recurring event. It can start from induction training to on-the-job training (orienting employee about the job process). A new employee can be put at ease with an established and documented set of SOPs than none at all. . INDEX

4. BUSINESS PROCESS XPERTS Advantages of SOP for Employee Training INDEX

5. Improves Job Performance BUSINESS PROCESS XPERTS Humans come with varying abilities to perform a job. But this lag in performance can be improved through adequate training. A ‘poor performer’ can be turned into an asset to the organization through the use of SOP led training. By communicating the finest details and exact measurements related to a job, the employee becomes more capable and productive. INDEX

6. Creates transparency with Job expectations BUSINESS PROCESS XPERTS Help to communicate the expectation clearly Motivate employee to increase it’s job performance. it becomes easy for management to monitor job performance.  INDEX

7. Supports the Idea of Continuous Improvement BUSINESS PROCESS XPERTS Including experienced employees with in-depth knowledge of the job process during the creation of an SOP can be integral to continuous improvement. Such employees through their continued exposure to the job process are able to gain valuable insights into improving efficiencies. INDEX

8. Become an Accuracy Controlled Enterprise (ACE) BUSINESS PROCESS XPERTS Employees working an ACE are masters at what they do, to enable the organization to become a world-class company. The focus here is on including – target, tolerance and test (3T) into the work procedures. In other words, a target gets specified, a range of acceptable tolerance gets defined and the proof test is run to check whether the task was done right. INDEX

9. Self Paced Learning Tool BUSINESS PROCESS XPERTS It is a known fact that SOPs tend to reduce the need for classroom training among employees. Exhaustive and well-written SOPs can function as a self-paced learning tool. Meaning SOP manuals would function as the only knowledge resource required by the employees to master their job processes. This can free up a lot of time and resources. Moreover, employees become more confident about knowledge retention and skill sets without relying on a superior. INDEX

10. Improvement in SOPs – Effective Video SOPs BUSINESS PROCESS XPERTS Video-based SOP training is catching up fast at various companies. It minimizes the intervention from humans towards training.  Employees can be served video-based training material over the internet allowing them access to training at their workplace desktops or mobile phones This kind of SOP training has the potential to subsequently replace all classroom-based training. INDEX

11. Vast Scope for Implementation BUSINESS PROCESS XPERTS SOPs by no means should be restricted to a few functions in the organization. Rather the effort should be on raising the awareness and applicability of SOPs across the organization. This can ensure all job-related processes in the organization is done with efficiency, quality and uniformity in performance. Every business function needs to be inculcated with the need to train their personnel with SOPs and raise the performance bar. INDEX

12. BUSINESS PROCESS XPERTS How Business Process Experts (BPX) implement SOPs in organizations? INDEX

13. How Business Process Experts (BPX) implement SOPs in organizations? BUSINESS PROCESS XPERTS Seamless Integration:  As a process consulting agency BPX believes that any SOP that gets implemented in the organization must be in-sync with available IT systems in the organization such as available software platforms and applications like CRM. Unless the SOPs get integrated into the IT systems in an organization, it may not find practitioners among stakeholders within the organization. BPX considers this vital to SOP implementation. INDEX

14. How Business Process Experts (BPX) implement SOPs in organizations? BUSINESS PROCESS XPERTS Implementable & Paperless: An exhaustive SOP might not really serve the purpose if it is cumbersome to implement. BPX during SOP creation, make it practical enough to be implemented on the ground. Further, BPX believes that the ideal medium for implementing SOPs is through online documentation process. INDEX

15. BUSINESS PROCESS XPERTS Conclusion INDEX

16. Conclusion BUSINESS PROCESS XPERTS Sop In employees training can play an vital role. Help employees in improving their job efficiency. Promote self pace learning. Create transparency in job expectations. Make performance monitoring easy. Reduce the work load on senior management. INDEX

17. FOR MORE DETAILS BUSINESS PROCESS XPERTS • To know more about “ SOP’s In Employee Training", visit: • https://www.businessprocessxperts.com/how-standard-operating-procedures-are-effective-for-training-employees/ • For India & South Asia: https://www.yourretailcoach.in/ • For Dubai & Middle East: https://www.yourretailcoach.ae/ • For Africa: https://www.yourretailcoach.africa/ • Business Process Xperts: https://www.businessprocessxperts.com/ INDEX

18. THANKS BUSINESS PROCESS XPERTS Does anyone have any questions? Business Process Xperts Email:consult@mindamend.net