140 likes | 141 Views
For more classes visit<br>www.snaptutorial.com<br><br>SRV 340 Week 1 Discussion 1 Services Marketing<br> <br>Services Marketing. Discuss the importance of services marketing. How is services marketing unique from marketing a product or other tangible item? Additionally, discuss the impact of services marketing on industrialized nations and global competition, providing specific examples. Respond to at least two of your classmatesu2019 postings.<br>
E N D
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 1 Discussion 1 Services Marketing For more classes visit www.snaptutorial.com SRV 340 Week 1 Discussion 1 Services Marketing Services Marketing. Discuss the importance of services marketing. How is services marketing unique from marketing a product or other tangible item?
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 1 Discussion 2 Consumer Behavior For more classes visit www.snaptutorial.com SRV 340 Week 1 Discussion 2 Consumer Behavior Consumer Behavior. There are three stages of service consumption: Prepurchase, Service Encounter, and Postencounter. Discuss the marketing
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 2 Assignment Seven Elements of Service Marketing For more classes visit www.snaptutorial.com SRV 340 Week 2 Assignment Seven Elements of Service Marketing Seven Elements of Service Marketing. In a three- to five-page paper (not including title and reference pages), select a service organization to use as an
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 2 Discussion 1 Pricing Ethics For more classes visit www.snaptutorial.com SRV 340 Week 2 Discussion 1 Pricing Ethics Pricing Ethics. Consider review question 8 from Chapter 6: why are ethical concerns and fairness perception important issues when designing service pricing schedules and revenue management strategies? What are potential
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 2 Discussion 2 Citis Marketing Strategy For more classes visit www.snaptutorial.com SRV 340 Week 2 Discussion 2 Citi’s Marketing Strategy Citi’s Marketing Strategy. Read the article and discuss how Citi has differentiated its marketing strategy from other large financial institutions. How has Citi made its new approach a success? Respond to at
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 3 Discussion 1 Managing Services Processes For more classes visit www.snaptutorial.com SRV 340 Week 3 Discussion 1 Managing Services Processes Managing Services Processes. Service organizations tend to manage their processes by use of flowcharting and blueprinting. Discuss the differences and
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 3 Discussion 2 Demand and Productive Capacity For more classes visit www.snaptutorial.com SRV 340 Week 3 Discussion 2 Demand and Productive Capacity Demand and Productive Capacity. We know customers might expect or demand more than a service organization can deliver, yet the organization must keep the perception of the value of its services high in the minds of its customers.
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 4 Discussion 1 Image Positioning Differentiation For more classes visit www.snaptutorial.com SRV 340 Week 4 Discussion 1 Image, Positioning, Differentiation Image, Positioning, Differentiation. Since services are intangible, it is often difficult for a consumer to assess their quality. Services organizations, therefore, separate themselves from competitors by physical and environmental
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 4 Discussion 2 Managing People For more classes visit www.snaptutorial.com SRV 340 Week 4 Discussion 2 Managing People Managing People. Since a services organization does not sell a tangible product, the manner in which the service is delivered becomes critical to the value
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 5 Discussion 1 Customer Loyalty Programs For more classes visit www.snaptutorial.com SRV 340 Week 5 Discussion 1 Customer Loyalty Programs Customer Loyalty Programs. How much is a customer worth over a lifetime of buying? The text in Chapter 12 tells us the longer a customer purchases from a services organization, the more valuable the customer to the success of the
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 5 Discussion 2 Handling Customer Complaints For more classes visit www.snaptutorial.com SRV 340 Week 5 Discussion 2 Handling Customer Complaints Handling Customer Complaints. Although customer complaints are commonly dreaded, the feedback from the customer can actually give the services organization an opportunity to improve its quality of services and build
SRV 340 Education Organization / snaptutorial.com SRV 340 Week 5 Final Paper Service Services Generational Gaps For more classes visit www.snaptutorial.com SRV 340 Week 5 Final Paper Service Services Generational Gaps Focus of the Final Paper In a six- to eight-page paper, select a challenge or issue from the list below that