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Call Now 61-872-000-111 Bigpond Webmail Support & Services

Your email address and password must have been obtained without your permission in case you received a notification stating that your Telstra email account has been compromised.<br>There could be several ways this could have occurred.<br>https://bigpondwebmailsupports.com/

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Call Now 61-872-000-111 Bigpond Webmail Support & Services

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  1. HOW CAN I MINIMIZE THE RISK OF MY ACCOUNTBEING COMPROMISED? Youremailaddressandpasswordmusthavebeenobtainedwithoutyour permissionin caseyoureceivedanotificationstatingthatyour Telstraemail account has beencompromised. There could beseveral ways this could have occurred. For example, someone coerced you to reveal your personal information by sending emails to you and claiming to be from a company you have been associated with. Yourpersonalinformationcanalsobeatrisk if youclickedor visit harmfulwebpagesthatinstallthemalwareonyourcomputers. It’simportanttounderstandwhy,andwhatyoucandotopreventitfrom happening in thefuture.

  2. SO YOUR EMAIL ACCOUNT HASBEEN COMPROMISED, NOWWHAT? Youraccountwillbetemporarilysuspendedtopreventsomeone elsefromusingit incaseof detectionofanysuspiciousactivity.Thismightbeinconvenientforthe users butwestrictlyadhereto ourprivacypoliciestoensurethat users donothavetocompromisewiththeirpersonaldetails. Toassistyouinreactivatingthesuspendedaccountyouwillneedtocontactusandstate ‘compromised emailaccount’. Afterreactivationofyouraccount,thereareafewstepsthatneedtobetakencareoftoprevent futureproblemsoftheaccountfrombeingsuspendedagain. 1.1.Keepacheckonthefilteringandforwarding rules ofyouremailtoensurethatthesehavenot been changed without your bestknowledge. 2.2.Toensurethatthereisnomalwareorviruspresentinyourcomputerrunavirusscanonyour computer and make sure that you have an updated version of it. Invest in a security software program if you haven’t already to keep yourself safeonline. 3.3. Keepupdatingyourpasswordsforallyourassociatedemailaccountsafterregular intervals.

  3. TO CHANGEYOUR PASSWORD Sign in to My Telstra using your TelstraID. Selectarelevantaccountfrombluebaratthetopscreenincaseof multipleaccounts. Onthetoprightofthescreenclickon SelecttheProfile Icon. Select Manage Mailboxes from the left-hand menu. Select Managenext to themailbox. Afteryouaredoneselectingthecorrectemailaddressthenmove ahead to click Select the ManageMailboxes link. You will see anew screen. Click on Change Password, and then select Continue. Follow the rest of the prompts andselect Save. Repeat for each of youraccounts.

  4. HOW CAN I MINIMIZE THE RISK OF MY ACCOUNTBEING COMPROMISED AGAIN IN THEFUTURE? If your account isever compromised again, you can take the following steps tomake it easier torecover.

  5. 1. CREATE A STRONG PASSWORD FORYOUR ACCOUNT (AND DON'T TELLANYONE!): • Yourpasswordshouldbeatleast(8)characterslong. • Refrain from using some very common information about you like- username,realname,yourkid’snames,commonwords,or companynames.It is very easy to target suchthings. • Never use easygoing passwords -e.g. "password1234" or "qwertyuiop". • Alwayshaveadifferentpasswordfromyourpreviousoneandeveryaccount should have a differentpassword. • Includeacombinationofuppercaseandlowercase letters, numbers,and symbols (such as ! #,*). • Go for uncommon words, rather than randomcharacters, to remember passwordseasier.

  6. 2. YOUR ANTIVIRUSAND OPERATING SHOULDBE UPDATED WITH THELATEST VERSION. The majority of antivirus programs have free software updates that enhance security and performance. We strongly recommend that you set your computer up so it receives these updates automatically because updates can make your computer moresecure.

  7. 3. REFRAIN FROM REPLYING TO AN EMAIL THAT ASKS FOR YOUR CREDENTIALS LIKE PASSWORDS, PERSONAL INFORMATION, OR FINANCIAL INFORMATION. Telstra never asks for any personal informationvia email,soavoidreplyingtoanemailaskingforany personal information (even if they claim to be from Telstra, BigPond, Microsoft, Windows, Hotmail, Outlook,etc...).

  8. 4. BEFORE YOU SIGN UP FOR ANY NEW OR PUBLIC COMPUTERS BE CAREFULAS UNSECURED WIRELESS NETWORKSCAN BEHARMFUL. • If your work requires you to often usepublic • computers or unsecured wireless connections, consider changing your accountto always use HTTPS viaWebmail. • Visit https://telstra.com/cyber-safety formore information

  9. THANKYOU GET INTOUCH EMAIL ADDRESS support@bigpondwebmailsupport.com PHONENUMBER 61-872-000-111 LOCATION 57/51 Walker St Redfern NSW 2016Australia

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