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Presenting Financial Aid Award Letters Online. Natalie Seever Financial Aid Systems Analyst. Overview. What is an Award Letter? Why put letters on the web? Benefits Marketing Plan Survey Results How its done – The Flow Finale – The Letter. Award Letter Definition.

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presenting financial aid award letters online

Presenting Financial Aid Award Letters Online

Natalie Seever

Financial Aid Systems Analyst

overview
Overview
  • What is an Award Letter?
  • Why put letters on the web?
  • Benefits
  • Marketing Plan
  • Survey Results
  • How its done – The Flow
  • Finale – The Letter
award letter definition
Award Letter Definition
  • An award letter is a formal offer of financial aid presented to the student for the upcoming award year.
  • It lists all awards, including grants, scholarships and loans, approved for the student.
why put letters on the web
Why Put Letters on the Web?
  • Meet students desire to transact online
  • Increase letter turnaround time
  • Eliminate PowerFAIDS limitations
1 reason
#1 Reason

Get financial aid money to students as quickly and conveniently as possible!

the benefits
The Benefits
  • Increased letter turnaround
  • Reduced printing & postage costs
  • Reduced manual work
marketing plan
Marketing Plan
  • Introduction of other financial aid web pages
  • Entering vs. Returning students
  • Postcards
  • Emails
  • Survey
survey numbers
Survey Numbers
  • 95.6% - Above average approval rating
  • 91% - Students that have responded to letters posted on web
survey feedback
Survey Feedback
  • Positive feedback
    • Convenient
    • Easy to use
  • Change feedback
    • Printing
    • Award changes
    • Confirmation
the flow
The Flow
  • Export – Data file, intended for Word letter merge, exported from PF batch utility to shared drive
  • Load – Custom program loads data into db tables
  • Pending – Student views pending letter
  • Response – Student submits letter online
  • Processed – Letter data is fed back into PowerFAIDS nightly
the letter
The Letter

Drum role please…

questions
Questions?

Contact Info:

NatalieSeever@MissouriState.edu

Financial Aid Systems Analyst

Computer Services – MIS

417.836.3022