Internet Inquiry and Payment Processing Module Presented By: Matt Frey (c) 2005 Donald R. Frey & Company Inc.
Today's Customer Demands More…. • WEB Enabled Technology • Access to information 24/7 • Online Payments (c) 2005 Donald R. Frey & Company Inc.
Objective • Providing your customers with 24/7 access to there account information via the internet • Offer customers an online Visa/MC payment option structured such that the utility does not incur a transaction fee for customers decision to make payment using a credit card • Decreasing calls to your office • Decreasing delinquents & shut offs • Enhancing customer service (c) 2005 Donald R. Frey & Company Inc.
The Solution CUBIC®Internet Inquiry & Payment Processing Module Fully integrated features allow you to upload current customer information files to a web server maintained by Frey & Company Utility customers review there account information online displacing may calls to the utilities offices. Online payment feature gives your customers a new credit based payment option saving delinquent charges and service interruptions (c) 2005 Donald R. Frey & Company Inc.
It’s Powerful! FREYWARE (c) 2005 Donald R. Frey & Company Inc.
Other Software Providers Require you to allow the general public direct access to your operations systems to retrieve account information Provide credit card payment options which require the old fashion merchant accounts and the incursion of transaction fees (c) 2005 Donald R. Frey & Company Inc.
A Better Solution………….. (c) 2005 Donald R. Frey & Company Inc.
#1 A Secure Method The information your customers will have access to is limited to the basic public information anyone can obtain by calling the utility and making a request This limited information is maintained on a server independent of your operations system avoiding any security issues (c) 2005 Donald R. Frey & Company Inc.
#2 Adding Convenience Without Cost A convenience fee based credit card transaction allows the utility to provide customers the convenience of a credit card payment option with out having to incur and absorb the processing fees normally associated with a traditional credit card merchant account This format enables the utility to place the burden of the transaction cost upon the customer (c) 2005 Donald R. Frey & Company Inc.
Partnership in Payment Processing Technology • Frey & company has partnered with Official Payments Corp to develop and provide this special form of payment service to Frey Utility clients • Officialpayments corporation is a leading provider of electronic paymentoptions to government entities. (c) 2005 Donald R. Frey & Company Inc.
The Cost Factors Module - CUBIC® internet inquiry module starts at only $995.00 for most operations Set Up - Standard web set up, one time fee $260.00 Hosting Service - Web hosting service $500.00 annually Serving up features only the big operations could once afford…… P r i c e l e s s (c) 2005 Donald R. Frey & Company Inc.
Transaction Fees Merchant Terminal No Merchant Account No Hardware To Buy IT Staff No Server To Maintain Cost Secure Server Cost Security Maintance Account Maintance Fees No Hardware To Maintain Down Time A Better Solution (c) 2005 Donald R. Frey & Company Inc.
Sign Me Up…. Call 1.800.659.3739 A Frey & company representative will be happy to assist you in implementing these great new web enabled services in your operation (c) 2005 Donald R. Frey & Company Inc.