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Personal Injury Investigation and Transportation Claims Presented by The Office of Risk Management Loss Prevention Unit Course Objectives Determine when to conduct an investigation. Understand the steps in investigating an incident/accident.
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The Office of Risk Management
Loss Prevention Unit
1. Preservation of life (obtaining medical care)
2. Who to report accidents & incidents to
3. Securing the accident scene
4. Proper gathering of information
5. Identifying corrective measures and tools
10. Who will review the form for completeness and accuracy
11. To whom are the forms sent to upon completion
Questions to Ask
is normally NOT applicable
Contributing FactorsIdentify Corrective Measures & Tools: Root Cause Analysis
A behavioral departure from an accepted, normal, or correct procedure or practice--which has produced injury or property damage or has the potential for doing so; an unnecessary exposure to a hazard; conduct that reduces the degree of safety normally present in an activity.
Any physical state which deviates from that which is acceptable, normal, or correct as regards past or potential future production of injury/illness and property damage; any physical state which reduces the degree of safety.
Specify in the accident investigation plan–
The DA 2041 form is due 48 hours after the accident. You may fax it to ORM at 225/342-4470 or email it to DA2041-ORM@la.gov.
This form can be found on our website: www.doa.louisiana.gov/orm/formsCR.htm
If a third party contacts your office on a State auto claim, tell them to call 225/342-6031.
The following are the steps in conducting a general on-scene investigation:
Make a record of :
1. Officer’s name
2. Badge number
3. Phone number (accident record dept.)
4. Official report number (if available now)
Secure 35 mm or digital color photos before the vehicles are moved. (Quality and composition are very important. Clear focus, lighting, speed of film and weather can all affect the quality of the photos)
Document pertinent information:
Complete a scene diagram. You, the investigator, prepare the diagram. It is based on all the objective, factual evidence acquired during the scene investigation. This diagram represents your opinion of how the accident happened.
Thank you for attending!!!