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Lakewood Health System Tim Rice, President Minnesota Rural Health Conference, Smart Health 2006: Focus on Technology July 17-18, 2006 SMALL, RURAL, INTEGRATED HEALTH SYSTEM PRIVATE, NOT FOR PROFIT ORGANIZATION SMALL, RURAL, INTEGRATED HEALTH SYSTEM Twenty-five bed critical access hospital

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lakewood health system

Lakewood Health System

Tim Rice, President

Minnesota Rural Health Conference,

Smart Health 2006: Focus on Technology

July 17-18, 2006

slide2
SMALL, RURAL, INTEGRATED HEALTH SYSTEM
  • PRIVATE, NOT FOR PROFIT ORGANIZATION
small rural integrated health system
SMALL, RURAL, INTEGRATED HEALTH SYSTEM
  • Twenty-five bed critical access hospital
  • Ninety-eight bed long term care
  • Sixteen active medical staff – integrated clinic
  • Four satellite clinics
  • Sixty consulting specialists
  • Ambulance/transportation
  • Home Care/Hospice
  • Forty independent senior living apartments
  • Twenty-seven assisted living apartments
  • Full continuum of services
  • 650 employees
information technology history
INFORMATION TECHNOLOGY HISTORY
  • Telemedicine
  • Clinical Information System – Care Center
  • Clinical Information System – Home Care
  • IT Staff and Support
  • PACS – Radiology
  • Clinic Practice Management System
  • Clinic EMR
  • Hospital Clinical Information System
  • USDA Grant System Connectivity
  • Web-site/Intranet
ehr implementation process
EHR IMPLEMENTATION PROCESS
  • Administrative Direction
  • RFI
  • In-House Demonstration
  • Site Visits
  • Product Selection – Best Breed
  • Team EMR – Clinic
  • Physician Leadership
  • Dedicated Support Team
  • Selected Hospital System
  • Team EMR – Hospital
  • Team EHR
lessons learned
LESSONS LEARNED
  • Have Physician Champions
  • Utilize a Team Approach
  • Dedicated Clinical and IT Support
  • Address Negativity Right Away
  • Be Sensitive to Your Work Culture
  • No Program or System is Right for Everyone
  • Cannot Accommodate Every Wish / Set a Standard
  • Have a Game Plan / Be Flexible
  • Expect the Unexpected
  • Celebrate the Victories
financial and quality care benefits
FINANCIAL AND QUALITY CARE BENEFITS
  • Increased Staff and Physician Productivity
  • Capture Charges at Point of Care
  • Significantly Reduced Clinic AR Days
  • Enhanced Clinic Prescriptions
  • Enhanced Quality Improvement
  • Enhanced Transfer of Information
summation
SUMMATION
  • Would Never Go Back
  • Increased Public Perception
  • Increased Professionalism
  • Improved Patient Care