Most Visionary Startup Leaders Transforming Healthcare in Middle East

1. www.arabinsightscare.com Most Visionary Startup Leaders Transforming Healthcare inMiddle East Edition 2 Sundeep Sahni Nadin & Karadag Building Holistic Healthcare Solutions with VALEO Health Sundeep Sahni (CEO & Co-Founder) Nadin Karadag (COO & Co-Founder) VALEO Health

2. The wish for healing has always been half of health. “ – Lucius Annaeus Seneca

4. From the EDITOR's Desk

5. G coming from massive institutions alone. It’s being driven by bold, visionary startup leaders who are reimagining care from the ground up. reat revolutions don’t always begin in grand halls—they often start with a single idea, a daring vision, and the courage to challenge the norm. In the world of healthcare, transformation is no longer Innovators across the Middle East region transform medical practices through advanced technology as they undertake new initiatives that expand healthcare services. Healthcare technology innovators demonstrate how medical care advances beyond simple treatment operations as they offer fast and human-centered smarter solutions using AI diagnostics and virtual health services. Startups Penning a New Era But still, advancing boundaries through innovation remains an arduous path. The path to creating meaningful improvements in healthcare demands leaders who act fearlessly together with persistent determination alongside the capability to rebound from failures. These startup leaders interviewed for this edition have found opportunities within healthcare challenges to reshape the future direction of medical practice. In this edition, ‘Most Visionary Startup Leaders Transforming Healthcare in the Middle East,’ Arab Insights Care honors the entrepreneurs who are not just innovating but inspiring a new era in healthcare. Their work is more than business—it’s a mission to heal, empower, and drive lasting change. As you read their stories, let them remind you that every breakthrough begins with a vision—and the courage to make it real. Happy Reading Ahead! Pearl Shaw Pearl Shaw - Pearl Shaw

6. CO NTE NTS CO NTE NTS Cover Story 08 Sundeep Sahni Nadin & Karadag Building Holistic Healthcare Solutions with VALEO Health

7. Profile Dr. Athar Mohammed Naghi Establishing a Legacy of Excellence in Home Healthcare 22 cxo Priori?zing Mental Wellness in the Hybrid Model 32 Articles Embracing Eco-friendliness Sustainable prac?ces in Middle Eastern healthcare 18 Improving Accessibility and Efficiency The Middle East's Digital Health Services 28

8. Thanh Truong Editor-in-Chief Pearl Shaw Managing Editor Natalie May Execu?ve Editor David King Visualiser Sarah Davis Art & Design Head Anna Lee Asst. Vice President Shaima Aziz Sr. Sales Manager Nora Habib Business Development Execu?ve Mark Anderson Technical Head Jessica Thompon Technical Specialist Digital Marke?ng Manager Chris Evans Circula?on Manager Kelly Green sales@arabinsightscare.com February 2025 Contact Us: Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - +1614-602-4132 We are also available on : Copyright © 2025 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmi?ed in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights success. Reprint rights remain solely with Insights Success Media and Technology Pvt. Ltd. Arab Insights Care is powered by Insights Success Media and Technology Pvt. Ltd.

9. MOST VISIONARY STARTUP LEADERS TRANSFORMING HEALTHCARE IN MIDDLE EAST - EDITION 2 Featuring Person Organiza?on Brief Dr. Naghi is an innovator dedicated to transforming healthcare in the Middle East, priori?zing dignity, comfort, and holis?c healing through innova?ve, pa?ent-centered home care solu?ons. Dr. Athar Mohammad Naghi Founder & CEO Roqoun Home Care Mohamed is a visionary leader with a passion for innova?on, driving impac?ul solu?ons, and fostering growth through strategic thinking and dedica?on. Mohamed Hassanin CEO Helix Medical Solu?ons helixms.ae A visionary health-tech entrepreneur with over 20 years of experience, Samer leverages technology to make home healthcare accessible, affordable, and innova?ve across the UAE. DarDoc dardoc.com Samer Masri CEO Seema is a dynamic individual excelling in leadership, commi?ed to advancing healthcare ini?a?ves, and empowering teams with efficiency and compassion. Seema Zaidi Director Fast Track Health fas?racksolu?ons.ae Sundeep and Nadin are thought leaders driven by a passion to empower health. With empathy and innova?on, they transform challenges into opportuni?es, redefining industry standards. Sundeep Sahni, CEO Nadin Karadag, COO Co-founders VALEO Health feelvaleo.com

11. VALEO HEALTH Co-founders Sundeep Sahni & Nadin Karadag Sundeep Sahni Nadin & Karadag Building Holistic Healthcare Solutions with VALEO Health “ We didn’t just want to build a business. We wanted to create something that made healthcare personal, actionable, and empowering. Sundeep Sahni Cover Sty

12. Most Visionary Startup Leaders Transforming Healthcare in Middle East - Edition 2 T rue leaders have the skill to imagine a superior world and motivate others to make that vision a reality. They are motivated by their mission, guided by compassion, and fearless in questioning the current situation. In business, healthcare, or technology, transformative leaders view gaps not as limitations but as chances to innovate. They confidently take the lead, using their past experiences and future ambitions to make impactful, enduring differences. In the growing healthcare industry, such leadership is not just valuable—it’s essential. Let’s explore the journey of two bold leaders pioneering accessible and actionable healthcare solutions with VALEO Health’s innovative platform! The Founders’ Journey The seeds of VALEO Health were sown in 2011 when Sahni and Karadag met as MBA students at INSEAD. A decade later, the global COVID-19 pandemic became the catalyst for their idea to take shape. Both leaders were driven by deeply personal experiences that highlighted the limitations of conventional healthcare. This kind of purposeful leadership is exemplified by Sundeep Sahni, CEO, and Nadin Karadag, COO, the Co-founders of VALEO Health empowering individuals to take control of their health, they’ve built a healthcare platform that’s as much about purpose as it is about innovation. For Sahni and Karadag, leadership isn’t just about steering a company; it’s about setting a new standard for an entire industry. . With a shared passion for For Sahni, the wake-up call came during the pandemic, when he found himself battling for his life in intensive care. “I was only 36 and had always been so focused on work that I ignored my health completely. That experience changed my perspective entirely,” he says. It opened his eyes to the pressing need for accessible and proactive healthcare solutions. “We didn’t just want to build a business,” reflects Sahni. “We wanted to create something that made healthcare personal, actionable, and empowering.” This belief underscores their work at VALEO Health, a pioneering platform that integrates technology and personalized care to transform how people approach their health. Together, Sahni and Karadag bring a unique combination of empathy, entrepreneurial spirit, and a vision to address the gaps in traditional healthcare systems. Karadag’s journey began much earlier. Having grown up watching her mother grapple with multiple sclerosis, she witnessed firsthand how a fragmented healthcare system often leaves patients and families feeling overwhelmed. “I saw how hard it was to navigate the system and how much stress it caused for my family,” she recalls. Her personal struggles with pre-diabetes and arthritis further underscored the importance of preventive care and early intervention.

13. People often wait until they’re diagnosed with something serious to take action. With VALEO Health, we aim to change that mindset. “ Nadin Karadag

14. Our ultimate mission is to help people avoid becoming patients in the first place. “ coaching—into one cohesive platform. “We wanted to eliminate the confusion and hassle that often comes with managing your health,” explains Sahni. Sundeep Sahni These experiences shaped the foundation of VALEO Health, a platform designed to make healthcare accessible, convenient, and holistic. “We believe healthcare should be as seamless as booking a cab or ordering a meal,” says Karadag. VALEO Health takes a holistic approach, addressing not just illnesses but the underlying factors that contribute to them. Whether it’s low energy, gut issues, or weight management, the platform focuses on preventive care to keep users from becoming patients. “People often wait until they’re diagnosed with something serious to take action,” says Karadag. “With VALEO Health, we aim to change that mindset by making health management simple and proactive.” Creating VALEO Health: A Revolution in Wellness The mission of VALEO Health is simple yet transformative: to empower individuals to take control of their health. The app integrates every aspect of healthcare—diagnostics, consultations, medication, supplements, and wellness

15. Another key differentiator is the human element that drives VALEO Health’s services. Unlike many platforms that prioritize scalability over personalization, VALEO Health is committed to providing a genuinely tailored experience. “Our doctors and coaches work together to deliver integrative, evidence-based care that’s designed for each individual,” Sahni explains. “When we launched, there were plenty of skeptics,” admits Karadag. “But we built VALEO Health for the customer, and we let their feedback guide us every step of the way.” Today, the platform boasts a remarkable Net Promoter Score (NPS) of 82 and an average Google review rating of 4.8 stars, testaments to its ability to deliver real value. Maintaining high standards of service was another hurdle. Unlike other platforms, VALEO Health’s wellness coaches aren’t driven by sales targets or upselling metrics. “This was very intentional,” says Sahni. “Our goal has always been to create a safe and supportive space where users feel genuinely cared for.” The feedback from customers underscores this approach, with many praising the sincerity and professionalism of VALEO Health’s team. Overcoming Challenges with Customer-Centric Innovation As with any disruptive innovation, VALEO Health faced skepticism in its early days. Convincing people to trust a completely new model of healthcare wasn’t easy, but the founders’ steady focus on customer needs helped them overcome these challenges. “ Healthcare should be as seamless as booking a cab or ordering a meal. Nadin Karadag

16. Technology at the Core of VALEO Health A Pillar of Success At the heart of VALEO Health’s success is its innovative use of technology. The platform leverages AI-driven analytics to offer users personalized health insights based on their data. Whether it’s sleep patterns, hydration levels, or nutrition needs, the app provides actionable recommendations to help users optimize their health. In an industry as multifaceted as healthcare, collaboration is key. VALEO Health has built strong partnerships with healthcare providers, insurers, and other stakeholders to ensure a seamless user experience. “Healthcare is never about one player—it’s about bringing everyone together for the benefit of the patient,” says Karadag. “AI is revolutionizing healthcare, and we’re using it to create a more personalized experience for our users,” explains Sahni. He envisions a future where users wake up to a fully tailored wellness plan, informed by data from wearable devices and other inputs. “Imagine your AI coach telling you exactly what your body needs for the day, from hydration to exercise—it’s like having a personal health assistant in your pocket,” adds Karadag. However, the founders are clear about who the most important stakeholder is: the individual. “Our ultimate mission is to help people avoid becoming patients,” emphasizes Sahni. This proactive philosophy drives VALEO Health’s focus on preventive care and long-term wellness. The Future of Health-Tech in the Middle East Wearable technology also plays a crucial role in VALEO Health’s offerings. From monitoring vitamin levels to tracking ovulation cycles, wearables are becoming more sophisticated, and VALEO Health is at the forefront of integrating these advancements into its platform. As pioneers in the Middle Eastern health-tech space, Sahni and Karadag are at the forefront of several transformative trends. One such trend is the rise of longevity-focused care, where the emphasis is on improving quality of life rather than merely treating illnesses. “People are increasingly looking at health as an investment in their future,” notes Karadag.

17. A Legacy of Leadership and Impact AI and wearable technology are also poised to reshape healthcare in profound ways. “The future of healthcare is about personalization,” says Sahni. “From AI-driven diagnostics to real-time feedback from wearables, the possibilities are endless.” As VALEO Health continues to grow, its impact on the Middle Eastern healthcare landscape is undeniable. With a relentless focus on innovation and a deeply human approach, the platform is redefining what healthcare can be. “We’re not just building a company; we’re building a new way of thinking about health,” says Sahni. VALEO Health’s vision aligns perfectly with these trends, positioning it as a leader in the region’s evolving healthcare landscape. Through their leadership, Sahni and Karadag have proven that true change begins with vision and courage. Their work at VALEO Health serves as an inspiring example of how purpose-driven innovation can transform lives—and redefine an industry. A Mission That’s Deeply Personal For Sahni and Karadag, VALEO Health is more than just a business—it’s a reflection of their personal journeys and a testament to their resilience. “This isn’t just about creating a product,” says Karadag. “It’s about creating a movement that empowers people to live healthier, fuller lives.” Their mission resonates deeply with users, many of whom credit VALEO Health with transforming their approach to health. By combining technology, empathy, and innovation, the platform is not only meeting the needs of today’s consumers but also shaping the future of healthcare.

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20. Sustainable practices in Middle Eastern healthcare February 2025 18 www.arabinsightscare.com

21. Embracing Eco-friendliness ealthcare facilities across the Middle East region H new environmental awareness drives healthcare profession- als to create innovative ways that reduce hospital impact without hurting patient care. Healthcare providers in the Middle East adopt practical approaches to protect the environment while keeping medical services of high quality. have established environmental sustainability as a core concern during the past several years. The The Urgency of Sustainable Healthcare Hospitals significantly add to environmental damage by using too many resources and creating pollution. Hospitals stay open round the clock while using massive amounts of energy and producing large waste output with high water consumption. The healthcare facilities in the Middle East need special solutions because of extreme weather condi- tions and limited water resources along with fast population expansion. The area requires sustainable practices as their basic need for future development. Solar Power Revolution The area receives so much sunshine that it naturally encourages people to use solar power. The countries UAE, Jordan, Saudi Arabia lead by adopting solar power systems across their healthcare facilities. The King Abdullah University Hospital in Jordan features one of the largest solar power systems in the area that reduces its yearly carbon emissions by 2,000 tons. 19 February 2025 www.arabinsightscare.com

22. The Use of Technology The Fakeeh University Hospital in Dubai uses new solar technology which generates 40% of the hospital's energy needs. These projects help lower environmental impact and reduce operating expenses throughout the year to free up more money for healthcare services. Technology is at the center of driving sustainability. Telemedicine mitigates unnecessary travel, electronic health records reduce paper use, and artificial intelligence building management systems adjust energy consumption according to real-time requirements. Water Conservation Strategies Water shortage is a characteristic crisis for the Middle East. Cutting-edge healthcare units are reacting by employing advanced water management systems. Methods involve harvesting rainwater, recycling greywater for non-medicinal applications, and ultra-efficient medical gear. King Fahd Medical City in Riyadh has installed an integrated smart hospital system that automatically controls lighting, temperature, and ventilation according to occu- pancy levels, saving about 30% of energy compared to traditional systems. Challenges and Way Forward The Abu Dhabi Cleveland Clinic has a full-scale water conservation policy that has lowered water usage by about 35% below average for traditional hospitals of comparable size. They use sensor-controlled faucets, dual-flow toilets, and extremely efficient cooling systems tailored for dry climates. Progress has been made, but there are still major chal- lenges. Upfront costs of sustainable technologies can be high, necessitating firm institutional commitment. Moreover, specialized skills for the upkeep of sophisticated systems are at times limited in the region. Waste Management Innovations In the future, greater cooperation among healthcare facilities, government agencies, and environmental groups will be necessary. Various nations are currently creating healthcare-specific environmental standards and providing incentives for sustainable practices. Medical waste is particularly problematic as it is potentially dangerous. Middle Eastern healthcare facilities are imple- menting sophisticated segregation procedures, ensuring on- site treatment technologies, and collaborating with expert recycling centers. Conclusion Oman's Sultan Qaboos University Hospital has also led the way with an end-to-end waste management system, cutting the amount of waste put on landfills by more than 40%. It involves extensive training for everyone who works there and the acquisition of advanced waste treatment equipment. The adoption of sustainability by the Middle Eastern healthcare industry is a promising trend toward eco-friendly medical care. Utilizing the region's natural strengths such as plenty of sunshine while tackling issues like water short- ages, healthcare facilities are developing models of green responsibility that have the potential to encourage others around the world to do the same. These projects prove that it is not necessary for great patient care and environmental preservation to be mutually exclusive but that they may be complementary pieces of a comprehensive approach to healthcare. Sustainable Building Design New health facilities within the region become more and more integrated with principles of sustainable architecture. The Abu Dhabi Sheikh Shakhbout Medical City is the best example here, as it is LEED certified. It includes natural daylight, thermally insulating construction materials, as well as open spaces to alleviate the "heat island" factor typical of metropolises. As these green practices develop and spread throughout the region, they hold not only environmental promise but also economic benefits and enhanced public health returns—very much living up to the idea that planetary health and human health are inextricably linked. In Qatar, the Sidra Medicine complex has integrated classical architectural features that help to enhance natural cooling, decreasing reliance on energy-hungry air condi- tioning systems and yet providing patient comfort during peak summer months. - Natalie May February 2025 20 www.arabinsightscare.com

24. Dr. Athar Mohammed Naghi Establishing a Legacy of Excellence in Home Healthcare A good quality home care for a loved one can be hard to come by these days. In search of reliable care, families with elderly relatives or individuals dealing with chronic diseases encounter both practical and logistical challenges. In the Middle East, where family values are deeply rooted, the need for dependable home healthcare has grown significantly. Yet, many families face difficulties accessing services that provide both medical excellence and personalized support. This gap inspired Dr. Athar Mohammad Naghi to establish a pioneering initiative dedicated to transforming the way healthcare is delivered in the region. frustration that came with navigating a fragmented healthcare system. One day, after seeing yet another family overwhelmed by the complexities of home care, she had an idea: what if she could create a service that would make it easier for families to access the care they needed, without all the stress and confusion? “My inspiration came from seeing how personalized, compassionate care changes lives,” she explains. This idea was not just about providing a service; it was about giving families the support, care, and comfort they deserve while keeping their loved ones at home, where they feel safest. Dr. Naghi, the Founder and CEO of Roqoun Home Care, envisioned a solution that prioritizes dignity, comfort, and holistic healing. Established in 2023 in Jeddah, this service has quickly become synonymous with high-quality, patient- centered services. “Delivering high-quality medical home care services tailored to unique patient needs is our mission,” says Dr. Naghi. Her commitment to improving lives and her belief that recovery starts at home have positioned the company as a leader in the field. A New Approach to Home Healthcare When Roqoun Home Care was founded, it wasn’t just about offering medical services. It was about providing something much more profound—an approach that puts the patient’s well-being at the center of everything. Dr. Naghi’s vision was to create a service that combines professional medical care with the warmth, dignity, and respect patients and their families need. Let’s delve into the story behind Dr. Naghi’s transformative healthcare journey for families across the Middle East! The range of services offered by Roqoun is designed to cater to different needs. From physiotherapy to elderly care, newborn care to IV vitamin therapy, every service is carefully tailored to meet the specific needs of each individual. “We believe the journey to recovery begins at home, and we are here to support our clients every step of the way,” Dr. Naghi emphasizes. It’s not just about treating a condition; it’s about understanding the person as a whole and creating a care plan that supports their emotional, physical, and mental well-being. From Personal Experience to a Vision for Change Dr. Naghi’s journey into home healthcare began long before she founded Roqoun. Early in her medical career, she saw firsthand the struggles families face when they try to provide their loved ones with the care they deserve at home. It wasn’t just the lack of proper services—it was the emotional toll, the challenges of coordinating care, and the February 2025 22 www.arabinsightscare.com

25. Dr. Athar Mohammad Naghi Founder and CEO Roqoun Home Care 23 February 2025 www.arabinsightscare.com

26. Most Visionary Startup Leaders Transforming Healthcare in Middle East - Edition 2 Healing Begins at Home What sets Roqoun apart is the philosophy that healing begins at home. For Dr. Naghi, recovery isn’t just about the clinical aspect of care—it’s about creating an environment where patients feel secure, supported, and empowered. Whether it’s a patient recovering from surgery or an elderly person managing a chronic illness, being at home makes a world of difference. Families who have used the service often describe the comfort and peace of mind it gives them. The staff doesn’t just show up to provide medical treatment—they form connections with the patients, building trust and offering the emotional support that is just as important as the physical care. February 2025 24 www.arabinsightscare.com

27. the way. “ We believe the journey to recovery begins at home, and we are here to support our clients every step of “ “I’ve seen how small acts of kindness and personal attention can make a huge difference in someone’s recovery,” Dr. Naghi shares, reflecting on the team’s dedication. Overcoming Obstacles Building a successful home care service in the Middle East came with its own set of challenges. One of the biggest hurdles was overcoming skepticism in the community about the effectiveness of home healthcare. Dr. Naghi’s team worked tirelessly to educate families, partnering with hospitals, and offering workshops to explain how home care could improve the lives of their loved ones. “Building trust through transparency and results has been our strategy,” Dr. Naghi notes. across the Middle East, allowing more families to benefit from their personalized care. The integration of new technologies, like AI-driven health monitoring, will allow them to further improve their care model, making it even more proactive and personalized. “Our vision is to become the premier choice for home care services, known for excellence and compassion,” says Dr. Naghi, as she plans for Roqoun’s future. While technology will play a significant role in their plans, Dr. Naghi remains focused on the human side of healthcare—building relationships, offering support, and providing care that truly makes a difference. Logistical challenges were another hurdle. Coordinating care between different specialties—nurses, physiotherapists, and doctors—could have been a complicated process. But with careful planning and seamless communication, Roqoun made sure that each patient received integrated, well-coordinated care. A Legacy of Compassionate Care Dr. Naghi’s journey with Roqoun Home Care is just beginning. What started as a personal vision to help families facing the challenges of home healthcare has blossomed into a trusted service that is transforming lives across the Middle East. With her commitment to excellence, compassion, and innovation, Dr. Naghi and her team are creating a lasting impact, bringing hope and healing to families throughout the region. Stories of Change The impact of Roqoun Home Care can be seen through the lives of the people it touches. One story that stands out is that of an elderly woman who was struggling with mobility. After working with Roqoun’s physiotherapists, she regained her independence. The improvement wasn’t just physical—her confidence and outlook on life were transformed, too. “Our team’s care not only improved her physical health but also lifted her spirits,” Dr. Naghi recalls. Many other families have expressed similar feelings, describing the service as a lifeline during challenging times. Looking to the Future Looking ahead, Dr. Naghi is excited about what the future holds. Roqoun Home Care’s mission is far from complete. The next step is expanding their reach to other regions 25 February 2025 www.arabinsightscare.com

28. “ The art of medicine consists of amusing the patient while nature cures the disease.

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31. Improving Accessibility and Efficiency The Middle East’s Digital Health Services D igital health innovation is transforming healthcare services for every country across the Middle East. Digital health now connects all areas of Middle Eastern society from Dubai skyscrapers to Jordan villages to bring better healthcare to people who live far from medical facilities. A Region in Digital Transformation Healthcare services across the Middle East vary widely from one nation to another. GCC member states including the UAE Saudi Arabia and Qatar have sufficient funds to invest in advanced medical technology. Egypt Jordan and Lebanon possess major infrastructure issues but they solve these problems by creating individual solutions to suit local conditions. Digital transformation in healthcare takes place at the same time as health problems increase throughout the region. Diseases that do not spread easily have grown too common as people face high numbers of diabetes cases and heart problems alongside weight problems. The COVID-19 pandemic pushed healthcare providers to implement telehealth delivery because it became essential instead of optional. Telehealth: Breaking Boundaries The Middle East uses telehealth systems as the key building blocks for digital healthcare practices. The Ministry of Health in Saudi Arabia delivers "Seha" to let patients 29 February 2025 www.arabinsightscare.com

32. remotely consult doctors instead of going to hospitals which saves them time at medical facilities. The pandemic pushed Seha usage up by 500% which demonstrated how important its services were to keep healthcare running. for human validation and releasing experts to concentrate on tricky cases. Challenges and Opportunities Electronic Health Records: Improving Continuity of Care Challenges still exist despite major strides. Digital literacy is extremely diverse across the region, with older genera- tions and rural communities tending to find it difficult to cope with digital health technologies. Data privacy issues also continue to be an issue, necessitating strong regulatory systems to guarantee patient data security. The use of Electronic Health Records (EHRs) in the region is another milestone. The UAE's Wareed system and the unified health record system of Saudi Arabia are changing the way patient information is handled. They guarantee that patient data is accessible across health facilities, eliminate duplicate tests, and enhance treatment coordination. Infrastructure constraints are another challenge. GCC nations have world-class connectivity, but other countries in the region have considerable internet access gaps between urban and rural regions. In Jordan, the Hakeem Program has computerized medical records in more than 200 healthcare facilities, treating millions of patients. The system has decreased medical errors and enhanced healthcare quality through improved access to information. The way forward calls for multi-dimensional solutions: - Public-private partnerships can speed up technology development and adoption - Educational programs can enhance digital health literacy - Regulatory systems need to adapt to provide data privacy while facilitating innovation - Investments in infrastructure should focus on connectivity in underserved communities Mobile Health Applications: Healthcare in Pocket Mobile health apps are doing well in the Middle East region dominated by smartphones. Medication reminders, management of chronic conditions, and patient education are becoming the norm through apps. A Digital Future These apps are especially useful for chronic disease management. Diabetes management apps in Saudi Arabia and the UAE enable patients to track blood glucose levels, receive nutrition guidance, and exchange information with healthcare professionals—essential in a region with some of the highest diabetes rates in the world. The Middle East's digital health ecosystem remains dynamic. With mature technologies and expanding adoption, the region has much to gain from more accessi- ble, efficient, and personalized care. Integration of these digital solutions will succeed through sustained cooperation between governments, healthcare professionals, tech companies, and patients. AI and Predictive Analytics: The Next Frontier The Middle East is already experiencing the initial effects of artificial intelligence in its healthcare system. Both the UAE and Saudi Arabia show industry leadership by applying artificial intelligence for medical imaging analyses and predicting diseases plus personalizing care plans. The Department of Health in Abu Dhabi uses AI systems to examine healthcare information and spot potential disease outbreaks. The Saudi healthcare plan for 2030 requires AI integration. For a country with such great healthcare challenges, digital health services provide not only incremental gains but also potential for transformation—making quality care available to millions while building more sustainable and resilient health systems. - Natalie May These technologies are improving diagnostic precision and lowering costs. AI systems are able to scan thousands of medical images in minutes, flagging up potential problems February 2025 30 www.arabinsightscare.com

33. Leadership is not about being in charge. It is about taking care of those in your charge.

34. About The Author? February 2025 32 www.arabinsightscare.com

35. Prioritizing Mental Wellness in the Hybrid Model Daniel Powell MSc Applied Psychology Daniel is from the UK and grew up in the Gulf as a third culture kid. He completed his undergraduate degree in psychology at James Cook University and a master’s degree in applied psychology from Middlesex University, UK. The Future of Work T prominent shifts has been the rise of the hybrid work model—a blend of remote and in-office work. Initially propelled by the COVID-19 pandemic, this model has now become a long-term solution as businesses and employees recognize its benefits, including better work-life balance, increased flexibility, and enhanced productivity. However, while hybrid work offers many advantages, it also brings new challenges, particularly in terms of mental well-being. he workplace is undergoing rapid transformation, moving away from traditional office setups toward more flexible work arrangements. One of the most Daniel is passionate about making a positive impact on the well-being of individuals and those in the community. With a deep understanding of the importance of mental health, he strives to encourage others to prioritize their own mental well-being. Daniel ?rmly believes that by raising awareness and educating people about the signi?cance of mental health, we can help prevent the adverse e?ects manifesting later in life. The Growth of the Hybrid Work Model The hybrid work model emerged as a necessity during the pandemic when businesses had to pivot to remote work for health and safety reasons. What started as a temporary measure has now become a preferred method of working for many organizations. According to Gallup (2023), over 45% of U.S. employees are currently working in hybrid settings, and this number is expected to continue growing. The hybrid model allows employees the flexibility of working from home while maintaining the benefits of in- person collaboration and connection. In addition to his interest in mental health, Daniel has a strong focus on organizational psychology. He is dedicated to improving workplace environments and helping organizations foster healthy, productive cultures. By integrating psychological principles into organizational structures, Daniel aims to enhance employee engagement, reduce stress, and optimize performance. He believes that creating supportive, psychologically safe workplaces is crucial for both individual and organizational success. Beyond its initial necessity, this shift reflects evolving employee expectations. The pandemic demonstrated that remote work is not only feasible but, in many cases, preferable. As a result, businesses are moving away from rigid office structures. Hybrid work enables employees to 33 February 2025 www.arabinsightscare.com

36. better balance their personal and professional lives, contributing to higher job satisfaction. However, while flexibility is a major benefit, organizations must also consider the potential drawbacks—particularly the impact on mental wellness. culture that prioritizes well-being, reducing the stigma surrounding mental health discussions, and ensuring employees have access to the resources they need to thrive. Strategies for Supporting Mental Wellness in Hybrid Work Mental Health Challenges in Hybrid Work To effectively address the mental health challenges associated with hybrid work, companies need proactive strategies that are inclusive and adaptable to different employee needs. Despite its benefits, hybrid work presents several challenges that can negatively affect employees’ mental health. One of the primary concerns is social isolation. Remote work, even part-time, can lead to feelings of loneliness, particularly when interactions with colleagues become infrequent. The American Psychological Association (2019) emphasizes that social isolation is a significant risk factor for anxiety and depression. Employees who feel disconnected from their teams may experience decreased job satisfaction and increased stress. 1. Clear Communication and Expectations One of the most important ways to support mental wellness is through clear communication. Employees need well-defined expectations regarding remote and in-office work to reduce uncertainty and stress. Regular check-ins between managers and team members can help identify challenges early and provide support where needed. Gallup (2023) found that employees who receive frequent manager check-ins feel more supported and experience less work-related stress. Another challenge is the blurred boundary between work and home life. Without clear separation, employees can struggle to “clock out,” resulting in an “always-on” mentality that can contribute to burnout. Many remote workers report difficulties maintaining a healthy work-life balance, feeling pressured to remain available outside regular working hours. This constant connectivity can lead to fatigue and stress, making it essential for organizations to encourage boundaries between work and personal time. 2. Encouraging Work-Life Balance Flexibility is one of the major advantages of hybrid work, but it must be balanced with structure. Encouraging employees to establish daily routines, take regular breaks, and set defined work hours can help maintain balance. Companies should set clear expectations around availability to ensure employees are not expected to be online around the clock. Promoting a culture where it’s acceptable to unplug after work hours helps prevent burnout and promotes overall well-being. Hybrid work can also lead to a sense of exclusion. A study by Choudhury et al. (2022) found that employees who spend more time working remotely may feel disconnected from their company’s culture and career advancement opportunities. This perception of being a “second-class” employee can lead to disengagement, reducing both productivity and job satisfaction. Why Mental Wellness in the Workplace Matters 3. Building a Supportive Workplace Culture Addressing mental wellness is not just beneficial for employees—it is crucial for business success. According to the World Health Organization (2016), depression and anxiety cost the global economy approximately $1 trillion per year in lost productivity. Employees who feel supported in their mental health are more engaged, productive, and more likely to stay with their company long-term. A positive work culture that prioritizes mental health can make a significant difference. Leadership should actively promote open conversations about mental health, creating a safe space for employees to share their concerns without fear of judgment. Research published in the Journal of Business and Psychology highlights that supportive leadership reduces stress and burnout, especially in remote work settings. Promoting mental wellness requires more than just reacting to problems as they arise. It involves creating a workplace Additionally, fostering team connections through virtual and in-person activities can help combat social February 2025 34 www.arabinsightscare.com

37. References isolation. Virtual coffee chats, team-building events, and casual check-ins can help employees feel engaged and valued, regardless of their work location. American Psychological Association. (2019). The risks of social isolation. https://www.apa.org/monitor/2019/05/ce- corner-isolation Choudhury, P., Khanna, T., Makridis, C. A., & Schirmann, K. (2022). Is hybrid work the best of both worlds? Evidence from a field experiment. Harvard Business School Working Paper No. 22-063. https://www.hbs.edu/faculty/Pages/item.aspx?num=62281 Gallup. (2023). Global indicator: Hybrid work. https://www.gallup.com/401384/indicator-hybrid-work.aspx National Institute of Mental Health. (n.d.). I’m so stressed out! Fact sheet. https://www.nimh.nih.gov/health/publications/so-stressed- out-fact-sheet World Health Organization. (2016). Investing in treatment for depression and anxiety leads to fourfold return. https://www.who.int/news/item/13-04-2016-investing-in- treatment-for-depression-and-anxiety-leads-to-fourfold- return 4. Providing Mental Health Resources Organizations should ensure that employees have access to mental health resources, such as Employee Assistance Programs (EAPs), counseling services, and stress management programs. According to the National Institute of Mental Health (n.d.), workplace stress is a major contributor to mental health issues, making these resources essential. Wellness programs, such as mindfulness training, fitness memberships, and access to meditation apps, can also help employees manage stress. Ensuring that these resources are easily accessible can contribute to a healthier and more resilient workforce. 5. Leveraging Technology for Well-Being Technology can play a crucial role in promoting mental wellness in hybrid work settings. Digital platforms offering mental health resources, virtual counseling, and stress management tools provide employees with support when they need it. Additionally, collaboration tools like Slack, Microsoft Teams, and Zoom help employees stay connected to their teams, reducing feelings of isolation and fostering engagement. Conclusion As the workplace continues to evolve, hybrid work is becoming the new norm. While it offers numerous benefits, it also requires a fresh approach to mental wellness. By prioritizing mental health, businesses can create a work environment that supports both employee well-being and long-term success. Organizations that implement mental wellness initiatives will not only improve employee satisfaction but also boost productivity and retention. The most successful companies in the future will be those that understand the importance of mental health and take proactive steps to support their workforce. 35 February 2025 www.arabinsightscare.com

38. “ Good leaders breed success, while great leaders plant the seeds for progress.

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