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7 CRM software examples to boost your business in 2025

This file compares 7 popular CRM tools u2014 including Telecrm, Zoho, HubSpot, Salesforce, Pipedrive, Freshworks, and Monday Sales CRM u2014 with brief insights into their features, ideal use cases, and how they can help you grow your business in 2025.

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7 CRM software examples to boost your business in 2025

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  1. 7 CRM Software Examples to Boost Your Business in 2025 Choosing the right customer relationship management (CRM) software can transform how you manage leads, close deals and support customers. But with so many options out there, it's easy to feel overwhelmed. Here's a quick guide to seven CRM tools, their standout features and how they can help your business grow. 1. Telecrm – Made for Indian sales teams Telecrm is designed specifically for Indian businesses. It helps automate lead capture from platforms like WhatsApp, Facebook and websites. With features like call tracking, WhatsApp messaging, task reminders and detailed reports, it's ideal for sales teams that want to stay organised and close more deals without juggling multiple apps. 2. Zoho CRM – Flexible and scalable Zoho CRM suits businesses of all sizes. It offers multichannel communication, workflow automation and AI- powered insights. Whether you're a startup or an established company, Zoho helps you manage customer relationships efficiently and grow at your own pace. 3. HubSpot CRM – Great for inbound marketing HubSpot CRM is known for its user-friendly interface and strong marketing tools. It includes email tracking, lead nurturing and sales pipeline management. If you're looking to attract, engage and delight customers, HubSpot provides an all-in-one solution. 4. Salesforce CRM – Powerful but complex Salesforce is a leading CRM platform used by large enterprises. It offers extensive customisation, advanced analytics and integration capabilities. While it's powerful, it may require a dedicated team to manage and can be costly for smaller businesses. 5. Pipedrive – Focused on sales pipelines Pipedrive is a sales-focused CRM that helps teams visualise their sales process. Its drag-and-drop interface makes it easy to move deals through stages. With automation features and performance tracking, it's suitable for sales teams aiming to streamline their workflow. 6. Freshworks CRM – Unified customer experience Freshworks CRM combines sales and marketing tools to provide a 360-degree view of customers. It includes email campaigns, lead scoring and activity tracking. This CRM is ideal for businesses wanting to align their sales and marketing efforts.

  2. 7. Monday Sales CRM – Customisable workflows Monday Sales CRM offers a flexible platform where teams can build their own workflows. It integrates with various tools and provides visual dashboards. If your team needs a CRM that adapts to your processes, Monday is worth considering. Final thoughts Each CRM has its strengths, and the best choice depends on your business needs. Whether you prioritise automation, marketing integration or custom workflows, there's a CRM out there for you. For a more detailed comparison and to see which CRM fits your business best, check out the full guide here: 7 CRM software examples + features, use-cases and benefits [2025]

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