Best CRM Software India - SunSmart Technologies - PowerPoint PPT Presentation

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Best CRM Software India - SunSmart Technologies

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  1. CRM Software SunSmart Technologies

  2. nTireCRM • nTireCRM is a 100% web-based Customer Relationship / Incident / Lead Management System helps enterprise across diversified verticals viz. Banking, Insurance, Retail, Financial Services, Securities, Health Care, Manufacturing, and others. CRM Software in india is the unique solution that addresses the needs of Sales & Marketing, Customer Service, Business Intelligence, Call Centre, Back Office, Product Management, Business Process Management, IT and other departments that are either directly or indirectly connected to Customers and needs information on the customers and their transactions. SunSmart Technologies

  3. nTireCRM • CRM Software helps in right from KYC Process, Confirmation & Process fulfillment of Customer Acquisition with necessary workflow, Managing Priority Customers, Customer Incident Management (Interaction Management) from multiple Channels including Email / Web / Walk-in, External Agencies, Postal, SMS with Workflow foundation server. • nTireCRM is 100% Audit Trail Enabled and Supports 162 Languages globally. nTireCRM offers enriched intelligent Business Dashboards and Reports of Graphical and Data that provides real-time visibility of all activities pertaining to CRM in addition to analytics for sustainable business goals. CRM Software in Chennai is tightly integrated with SMS & Email. SunSmart Technologies

  4. What are the uses of CRM? • You can manage your business • Supports the staff with daily structured activities • Provide marketing support by tracking the source and status of leads • Provides sales & services as a consolidated view of the customer • Targeted marketing • Data Analysis SunSmart Technologies

  5. Key Functions and Features • Knowledge Base • KYC Management • Channel Partner Management • Campaign & Event Management • Commissions & Trail Commissions • Enterprise-wide Lead Management • Channel Partner | Contact & Activity SunSmart Technologies

  6. Key Functions and Features • Customer Relationship Management • Lead Management | Targets | Incentives • Inbound / Out Call Centre—IVR Integration • CRM Stage 1—Customer Profile & Activation • Work Flow / Notifications / Alerts / Escalation • Auto Lead Generation / Email & SMS Campaigns • Electronic Application Processing - customer onboard management SunSmart Technologies

  7. SunSmartCRM software is the best and most preferred web based solution for small and medium businesses to implement customer-centric strategies. www.sunsmart.co.in SunSmart Technologies

  8. THANK YOU SunSmart Technologies