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The Defense Finance and Accounting Service Story ASMC April 13, 2005. Zack E. Gaddy Director, Defense Finance and Accounting Service. Topics. DFAS… Where we are Where we’re going My closing thoughts. DFAS at a Glance -- Our Mission, Vision & Values.

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the defense finance and accounting service story asmc april 13 2005

The Defense Finance and Accounting Service StoryASMC April 13, 2005

Zack E. Gaddy

Director, Defense Finance and Accounting Service

Integrity - Service - Innovation

topics
Topics
  • DFAS…
    • Where we are
    • Where we’re going
  • My closing thoughts

Integrity - Service - Innovation

dfas at a glance our mission vision values
DFAS at a Glance -- Our Mission, Vision & Values
  • Mission: Provide responsive, professional finance & accounting services for the people who defend America.
  • Vision: Best value to our customers
    • World-class provider of finance & accounting services
    • Trusted, innovative financial partner
    • One organization, one identity
    • Employer of choice, providing a progressive & professional work environment
  • Values: Integrity, Service, Innovation

Integrity - Service - Innovation

dfas at a glance magnitude of annual operations
DFAS at a Glance - Magnitude of Annual Operations
  • Process 104M pay transactions to 5.9M military, civilians, retirees and annuitants
  • Make 6.9M travel payments
  • Pay 12.6M commercial invoices
  • Process 127.3M general ledger postings
  • Manage military and health benefits funds ($234B)
  • Make an average of $455B in disbursements to pay recipients
  • Manage $13.5B in foreign military sales (reimbursed by foreign governments)
  • Account for 282 active DoD appropriations

World’s Largest Finance and Accounting Operation

Integrity - Service - Innovation

dfas at a glance the state of dfas today
DFAS at a Glance - The State of DFAS Today

Total Work Force

324

87

Integrity - Service - Innovation

our strategic challenge
Our Strategic Challenge
  • Our customers expect:
    • Accurate and timely payment of personnel
    • Accurate and timely payment of vendors and contractors
    • Auditable financial statements
    • Business intelligence that enables better decision-making
    • Lower costs of products and services
  • Customers deserve a financial service partner who enhances their readiness & mission capability

Integrity - Service - Innovation

our strategic challenge7
Our Strategic Challenge
  • Challenges
    • Stressed military pay systems
    • Manual processes used to pay vendors
    • Numerous barriers to achieving unqualified audit opinion
    • Disparate systems continuing static financial data
    • Demographics and skill sets of DFAS work force
    • BRAC and NSPS will affect DFAS
  • Strategic targets to meet the challenges
    • Pay service members what they are entitled to on the scheduled pay date
    • Expand e-commerce for Commercial Pay
    • Support DoD’s objective of auditable financial statements
    • Develop a corporate capability to deliver unique business intelligence
    • Recruit, train and retain a work force needed to develop & implement the DFAS strategy

Integrity - Service - Innovation

transformation approaches
Transformation Approaches
  • Business Case Analyses
  • Competitive Sourcing
  • Lean6
  • Portfolio Management
  • Business Management Modernization Program
  • DoD Financial Management Work Force Development Working Group

Integrity - Service - Innovation

transformation results
Transformation Results

Integrity - Service - Innovation

dfas transformation objective

Future State

Future State

  • Leverage operational excellence
  • Develop client partnerships
  • Deliver business solutions
  • Become customer of system capabilities (DEAMS, DIMHRS, etc.)

Customer Focused

Leverage

Implement collaborative process that leverages transformation efforts across DFAS

Value Driven

Integrate

Efficient

Generate results based on best value to the customer

Transact

Transact

Analyze

Process

Process

Partner

Current State

Current State

Establish transformation outcomes and business strategy

Current State

Current State

Build & Operate System

Build & Operate System

Build

Build

Process Transactions

Process Transactions

Respond to Customers

Respond to Customers

Own

Own

DFAS Transformation Objective

Integrity - Service - Innovation

closing thoughts
Closing Thoughts
  • External forces push us forward
    • President’s Management Agenda
    • BRAC
    • Systems modernization
    • NSPS
    • Operational mission needs
  • Internal drive to excel
    • Accountable & agile
    • Dedicated & professional work ethic
  • Transformation is about finding the “big leap” forward that allows you to accomplish what you can’t even imagine today.

Integrity - Service - Innovation