dentistry for the homeless provided by volunteers and students
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DENTISTRY FOR THE HOMELESS provided by VOLUNTEERS AND STUDENTS. Kris Volcheck, DDS, MBA Clara Pineda, DDS Katie Humphrey, RDH. CASS Clinic Rules. Do Good Socialize* Teach Thank Beauty Matters *the real number 1. DO GOOD. Doing Good prevents pain.

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dentistry for the homeless provided by volunteers and students

DENTISTRY FOR THE HOMELESS provided byVOLUNTEERS AND STUDENTS

Kris Volcheck, DDS, MBA

Clara Pineda, DDS

Katie Humphrey, RDH

cass clinic rules
CASS Clinic Rules
  • Do Good
  • Socialize*
  • Teach
  • Thank
  • Beauty Matters

*the real number 1

thank
THANK

Dr. Bassett has been treating the homeless since CASS

Dental Clinic opened its doors on January 1. 2001. Dr.

Bassett focuses on homeless women who have been

victims of domestic violence. Dr. Bassett is also adjunct

faculty at the Arizona School of Dentistry and Oral

Health. When she works on the homeless patients, she

also instructs the dental students. The homeless

patients get world class “Smiles by Joyce” and the

dental students get an education that only a practitioner

at Joyce’s level could provide.

To get more information about CASS Dental Clinic

or to volunteer, please contact Kris Volcheck, DDS at

602.256.6945 x3123

Joyce Bassett DDS, FAGD.

Volunteer Dentist of the Year

CASS Dental Clinic

For the Homeless

thank9
THANK

THANK

CELEBRATE (socialize)

At the same time

And get good media…to boot.

Run CASS Clinic Rules concurrently

For maximum effect

the need
THE NEED
  • Lack of Services
  • Impediment to the Homeless Client’s Success
  • Pain
  • Infection
  • Esteem
  • Employability
how the clinic came to be
HOW THE CLINICCAME TO BE
  • Central Arizona Shelter Services (CASS)
    • Financial resources
    • DDS on-site
  • Healthcare for the Homeless
    • Support
    • Funding
  • Office of Oral Health trailer
    • Upcoming Clinic/Campus
  • New emphasis on dental
    • Funding and grant writing
feasability of program
FEASABILITY OF PROGRAM
  • Assessing Need
    • Statistics
  • Assessing Supply of Volunteers
    • Recruitment List
  • Assessing Funding Possibilities
    • Grant Writing
maintaining volunteers
MAINTAINING VOLUNTEERS

1. Socializing, drinking, eating, events.

2. Making the world a better place.

  • Do Good….but Just a Little.
  • Do Good….but Just Enough
  • When
    • Accommodating Schedules
  • Frequency
    • Volunteer Burn-out
  • What
    • Choices
    • In Office Volunteer options
  • Newsletter

3. Teach/ Learn

  • Specialists teaching GP’s, CE’s in implants with patients
  • Cutting edge supplies and equipment keeps volunteers intrigued
volunteers
VOLUNTEERS
  • What the homeless get from the volunteers
  • What the staff gets from the volunteers
  • What the volunteers get from their experience
volunteer dental labs
VOLUNTEER DENTAL LABS
  • A Critical Component
    • Budget Buster
    • Functioning Patients
    • Employable Patients
  • Content Volunteers
students
STUDENTS
  • What the homeless get from the students
  • What the staff get from the students
  • What the students get from the homeless
dentistry and case management
DENTISTRY AND CASE MANAGEMENT
  • Incentives
  • Employability
  • Continuum of Care
elements of a successful volunteer program
ELEMENTS OF A SUCCESSFUL VOLUNTEER PROGRAM

DDS required to direct the program.

  • Receptivity of volunteers
  • Credibility
  • Treatment Planning/ Continuity of Care
  • Knowledge of Population-Specific Problems that directly affect the dental treatment and outcome.
  • On-site
  • Funding
  • Collaboration
  • Proper Volunteer Recruiting and Maintenance
  • Proper use of Volunteers
  • Lab component
soliciting donated equipment
Soliciting Donated Equipment
  • First Step was ADEC (Father Joe) equipment company. This first step met with firm resistance because of the WRONG ASK.
  • The CORRECT ASK was consistent with the clinic’s overall philosophy of …do good, but just a little.
  • This path plus ZERO dollars initially available had several fortunate consequences.

a. Competition (Pelton and Kavo) b. Showroom for comparison c. Exclusive Equip., Cabinets, IT, instruments. ( Thank You Celebration Picture)

AND

the engagement of a local supply company
The engagement of a Local Supply Company

Valley Dental Equipment Company

Dr. Gordon Osterhaus

Steve Farni

Valley Dental Equipment Co. went from excellent businessmen to compassionate coordinators, mentors, referral source, supporters, and co-solicitors. They were co-solicitors with a fortunate edge. ( Similar to dentists and labs)

raising capital equipment funds
Raising Capital Equipment Funds
  • The supply companies’ donations spurred funding
  • Pulliam, Piper, St. Luke’s came in with specific agenda for funding
  • Maricopa County was the campus umbrella organization
securing operating funds
Securing Operating Funds
  • Health Care for the Homeless
  • United Way
  • US Vets/Homebase/Maggies Place/UMOM
  • Grant writing
  • Fundraising/ Golf/ House events (more socializing)
  • CE’s for all professionals (revenues and learning socializing)
  • Assisting Schools (revenues and lower employee costs)
children
Children??
  • Children---Revenues, energy, emotion, new funders, new foundations, new grants, marketing, synergy.
  • Children---A new clinical model of onsite care at school.
  • Children---Controversy….Mixing populations?? (How we separate) They have care at other clinics?? ( eligibility versus utilization) Reducing chair time for adults?? (incentives for parents to bring children in)
recruiting more dentists
Recruiting More Dentists
  • Dentists beget Dentists
  • Dentists beget labs, hygienists, assistants
  • Socialize
  • Convention
  • Dental Association!!! Magazine!!!
  • Delegates
  • Continuing Education Credits
maintaining volunteers46
MAINTAINING VOLUNTEERS

1. Socializing, drinking, eating, events.

2. Making the world a better place.

  • Do Good….but Just a Little.
  • Do Good….but Just Enough
  • When
    • Accommodating Schedules
  • Frequency
    • Volunteer Burn-out
  • What
    • Choices
    • In Office Volunteer options
  • Newsletter

3. Teach/ Learn

  • Specialists teaching GP’s, CE’s in implants with patients
  • Cutting edge supplies and equipment keeps volunteers intrigued
community patients on campus
Community Patients on Campus?
  • Campus that does not intimidate
  • Separate Entrances
  • Closed Clinics
  • Unsurpassed internal environment and operation
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