The Perfect Search Engine Is Not Enough. Jaime Teevan, MIT. with Christine Alvarado, Mark Ackerman and David Karger. Let Me Interview You!. Web:. What’s the last Web page you visited? How did you get there? Have you looked for anything on the Web?. Email:.
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Jaime Teevan, MIT
with Christine Alvarado, Mark Ackerman and David Karger
Prefer to search in steps
Because it’s easier
Step size varies by person
What was that paper I read last week about Information Retrieval?
“Perfect Search Engine”
Type into a search engine:
“Connie Monroe, office number”
Interviewer: Have you looked for anything on the Web today?
Jim: I had to look for the office number of the Harvard professor.
I: So how did you go about doing that?
J: I went to the homepage of the Math department at Harvard
I:So you went to the Math department, and then what did you do over there?
J:It had a place where you can find people and I went to that page and they had a dropdown list of visiting faculty, and so I went to that link and I looked for her name and there it was.
J:I knew that she had a very small Web page saying, “I’m here at Harvard. Here’s my contact information.”
“I was looking for a specific file. But even when I saw its name, I wouldn’t have known that that was the file I wanted until I saw all of the other names in the same directory…”
“I basically clicked on every single button until I was convinced… I don’t think that it exists…”
All must be the same to re-find the information!
Keep in mind population
Teevan, J., Alvarado, C., Ackerman, M. S. and Karger, D. R. (2004). The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search. To appear in Proceedings of CHI 2004.
(Linked from http://www.teevan.org)
Orienteer to specific information