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N. B. Handy. Recruitment & Hiring Processes. Overview of N. B. Handy . HVAC, Roofing, Sheet Metal, Machinery Established 1891 Privately Owned ~$310-320 Million Sales (includes latest acquisition) ~460 Employees 19 Physical Locations. Needs Assesment & Search for Candidate.

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n b handy

N. B. Handy

Recruitment & Hiring Processes

overview of n b handy
Overview of N. B. Handy
  • HVAC, Roofing, Sheet Metal, Machinery
  • Established 1891
  • Privately Owned
  • ~$310-320 Million Sales (includes latest acquisition)
  • ~460 Employees
  • 19 Physical Locations
needs assesment search for candidate
Needs Assesment & Search for Candidate
  • Establish Need for Position – replacement vs. new; full-time vs. part-time
  • Internal Posting
    • Intranet: 4-5 Days
  • Current Employee References
  • Monster (8K/year)
    • Unlimited national search
    • 10 Job postings per year
search for candidate
Search for Candidate
  • Professional Associations – Job Posting Area
    • NRCA
    • AWL
    • VARC
  • Newspapers – dependent on job (clerical, warehouse)
interview process
Interview Process
  • Resumes Screened by HR
    • Move non-qualified candidates to deny status
  • Manager screens remaining
    • Interviews
      • Phone
      • Manager to Candidate face-to-face
      • Panel (dependent upon position)
hiring process
Hiring Process
  • Manager controls process
    • All correspondence with interviewees
  • HR responds to all candidates
    • Basic letter of notification
  • VP of HR oversees ALL offer letters
  • HR & IT work together
    • Setup of new employee
testing
Testing
  • McQuaig Survey – Corporate, Management & Sales
    • Personality & behavioral assessment
  • Employee Selection Questionnaire – Drivers & Material Handlers
    • Simple test to determine behavioral tendencies
    • Ability to perform mathematical functions
new employee
New Employee
  • Mandatory Testing
    • Background Check
    • Credit Checks
    • Drug Testing
  • Mail/email new candidate forms
    • Completed & returned prior to start date
new employee9
New Employee
  • NEO Program
    • 1 month in duration (generally)
    • Online courses (E-Learning environment) – 17 Courses
    • Warehouse visit
    • 9 Interviews
      • 1 HR
      • 2 OP/WHSE
      • 3 Organizational
      • 3 Historical
follow up
Follow-up
  • HR contacts new employee 1 month after employment initiated
    • General impressions
  • 90 Day Review Process with Manager/Supervisor
sales trainee program
Sales Trainee Program
  • 2-3 College Fairs
    • $200-400 per fair
    • Collect resumes
    • Remain engaged with potential candidate
    • Promote NB Handy
      • Company brochure
      • Video
      • Table-top Display
    • Choose colleges that have programs that could be potential fit – ex: Logistics Program
retention
Retention
  • Training/Education
    • E-learning - everyone, Conferences – job specific
    • AOP (Achieving our Potential) – recognition of Excellence
    • TAP (Tuition Assitance Program)
    • Sales
      • DPS (Dimensions of Professional Selling)
      • PTN (Pathways to Negotiation)
    • IT
  • Flexible Schedules, Telecommuting