Is metaverse the future that banks need?

The concept of Metaverse in the banking industry refers to the integration of virtual reality and augmented reality technologies into banking services. In the Metaverse, customers can access banking services and interact with banking professionals in virtual environments. Customers could access virtual banking branches from anywhere in the world, reducing the need for physical branches and staff. Additionally, virtual assistants or chatbots could provide customers with personalized banking advice and support more engagingly and interactively.<br>

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Is metaverse the future that banks need?

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