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If you're searching for best practices for the voice interface. Here are 7 of them: tips on designing simple IVR and what to do when a customer contacts you.
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If you want to know what the best voice interface practices are. Here are seven examples: advice on how to make an IVR that is easy to use and what to do when a customer calls. IVR System IVR, which stands for "Interactive Voice Response System," is a feature of automated commercial phone systems that gives callers choices from a menu and collects information about them. It does things based on what the caller says using the phone's keypad or voice response. Read More : 7 Best Practices to Provide Engaging IVR Experiences