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Features of a Restaurant Business. CHAPTER 1 Lesson 2 . Objectives. By the end of today’s session you will be able to identify 7 Features of the Restaurant Business The Concept Different Styles of Service The Theme The Design The Menu The Location The Name.

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objectives
Objectives

By the end of today’s session you will be able to identify

7 Features of the Restaurant Business

  • The Concept
  • Different Styles of Service
  • The Theme
  • The Design
  • The Menu
  • The Location
  • The Name
features of a restaurant business 1 the concept
Features of a Restaurant Business1. The Concept
  • The first thing a restaurant owner needs to decide when opening a restaurant is the “Concept” what type of restaurant do they want?

What are the different concepts we discussed in Lesson 1.

  • Fast Food
  • Fast Casual Dining
  • Cafes
  • Pubs
  • Casual Dining
  • Buffet
  • Fine Dining
activity 1
ACTIVITY 1
  • In groups of 3 list 3 different types of foods for each of the following Restaurant Concepts
  • Fast Food
  • Fast Casual Dining
  • Casual Dining
  • Buffet
  • Fine Dining
examples of different foods for different concepts
Examples of Different Foods for Different Concepts
  • Fast Food

1) Burgers 2) Pizza 3) Fried Chicken

  • Fast Casual Dining

1) Japanese 2) Chinese 3) Indian

  • Casual Dining

1) Steak 2) Mexican 3) Indian

  • Buffet

1) Seafood 2) Indian 3) Asian

  • Fine Dining

1) French 2) Seafood 3) Steak

2 features of service different restaurant concepts with same food concept
2. Features of Service Different Restaurant Concepts with same Food Concept

For Example

Japanese

Indian

Casual Fast Food

Casual Dining

Buffet

Fine Dining

Casual Fast Food

Casual Dining

Buffet

Fine Dining

different concepts with different styles of service
Different Concepts with Different Styles of Service

FAST FOOD

  • Fast Food Restaurants emphasize on speed of service.
  • Counter service only, no table service

Street Vendor

KFC

slide8
FAST CASUAL DINING
  • Counter Service, No Table service
  • Usually provide customer with plastic cutlery and paper plates
  • The quality of food and prices higher than Fast Food Restaurants but cheaper than Casual Dining
slide9
CAFES
  • Counter Service and Casual Table Service.

(Counter Service to place your order and

waiters will serve food and drink to the

table)

  • Casual Atmosphere
  • Hot drinks are the main selling items e.g. Coffee and Teas
  • Cafes provide a limited selection of Cold & Hot Foods, Sandwiches and Pastries
slide10
PUBS & BARS
  • Counter Service
  • Casual Atmosphere
  • Primarily serve Drinks mostly Beers, Secondary is Food which is simple foods such as burgers, fish and chips, steak and chips.
slide11
CASUAL DINING
  • Provides table service in a casual atmosphere
  • Provide Food and Drinks Menus
  • Prices are moderate- more than Fast Casual Dining

but less than Fine Dining Restaurants

  • Popular for Family and Friends to

enjoy a good meal together

slide12
BUFFET DINING
  • Self Service
  • Drinks Menu and Drink Service Provided
  • Waiters Clear Plates and Clean Table
  • Prices are moderate- more than Fast Casual Dining

but less than Fine Dining Restaurants

slide13
FINE DINING
  • Provide Full Service
  • Well Trained Staff (Professional)
  • Provide good quality foods and wines
  • Prices are on the high end
activity 2
ACTIVITY 2

Working in Pairs refer to Activity 2 provided on handouts and mark orX for the style of service provided for each Restaurant Concept

3 restaurant features the theme
3. Restaurant FeaturesThe Theme

Most Restaurant Concepts will have a Theme

For example

Fast Food  Fried Chicken (KFC)

Fast Casual  Indian

Pub  Irish Pub

Casual  Mexican

Fine Dining  French

4 restaurant features the design
4. Restaurant FeaturesThe Design

The Design should complement the Concept & Theme

For example

  • An Italian Casual Restaurant should give the feeling you are in an Italian Restaurant.
  • An Irish Pub should feel and look like its an Irish Pub
  • A Fine Dining Restaurant should have fine chinaware,

glassware, silver cutlery and usually white table cloths

fast food design
Fast Food Design

When Designing a Fast Food Restaurant it should include:

  • A Counter
  • A Kitchen behind the Counter
  • Tables and Chairs for maximum number of customers
  • Bathrooms
fast causal restaurant design
Fast Causal Restaurant Design

When Designing a Fast Food Casual Restaurant it

should include:

  • A Counter with a display of food for Fast Service
  • A Kitchen behind the Counter
  • Tables and Chairs for maximum number of customers
caf design
Café Design

There are many designs of Cafes but generally they should include;

  • A Service Counter
  • A display of foods such as Pastries
  • Tables and Chairs
  • Coffee Counter
  • Bathrooms
pub and bar designs
Pub and Bar Designs

There are many types of bars such as a Sports Bar, Irish Bar, German Bar

Bars should include;

  • Bar Counter
  • Selection of Different Beers
  • Dining Area with Table and Chairs
  • Television especially for Sports
  • Snooker Table (Optional)
  • Bathrooms
casual dining restaurants designs
Casual Dining RestaurantsDesigns
  • A Bar
  • Decorations based on the Theme e.g. Mexican, Indian, Italian
  • Tables set up for Couples, Small Groups and Large Groups
  • Bathrooms
buffet designs
Buffet Designs

When Designing a Buffet Restaurant it should include:

  • A Reception Area with Reception Desk
  • A Bar
  • Food Stations e.g. Soup, Salads, Meat, Asian, Western, Desserts
  • Space, So that there is no traffic jam when people are selecting their foods
  • Tables set up for Couples, Small Groups and Large Groups
  • Decorations to suit the Theme e.g. Chinese, Christmas
  • Bathrooms
fine dining designs
Fine Dining Designs

When Designing a Fine Dining Restaurant it should include:

  • A Reception Area with Reception Desk
  • Fine Chinaware, Glassware and Silverware (Cutleries)
  • Wine Display
  • Very good quality Chairs and Tables
  • Impressionable Bathrooms
5 restaurant features the menu
5. Restaurant FeaturesThe Menu

A good menu should reflect the Concept, Theme & Design

Example

Thai Food

Casual Restaurant

slide26

Example

Fine Dining

Example

Irish Pub

activity 3
ACTIVITY 3

Refer to Activity 3 on your handouts and circle the

correct answers for the 3 questions about the menu

shown below.

activity 4
Activity 4.

Read the Article provided on handouts Activity 4 and answer the questions below

“New dining at 45 floors above Tokyo”

6 restaurant features the location
6. Restaurant FeaturesThe Location

The Location is very important it can make or break a Restaurant. The location should be;

  • Easy to Find and Access
  • Parking
  • Safe
  • Attractive
7 restaurant features the name
7. Restaurant FeaturesThe Name

A good restaurant name is easy to remember!

Restaurant’s names can be decided on either

  • Location

Example Sydney  Café Sydney

  • Theme

Example Decor is Red  Red Sky

  • Menu

Example Chinese  Chopsticks

  • Personal Meaning

Example Your Mother’s Name  May’s Kitchen

what are the 7 restaurant features we have discussed today
What are the 7 Restaurant Features we have discussed today?

The Theme

Different Styles

of Service

The Design

TheConcept

The Name

The Menu

The Location

activity 5 speaking
Activity 5- Speaking

Imagine you had $100,000 to start your own Restaurant.

What type of Restaurant would you open?

What would be your….

  • Concept __________________________
  • Theme ___________________________
  • Menu (Cuisine) ____________________
  • Location _________________________
  • Name ___________________________

Present your answers to the class using the English sentence

structure provided in Activity 5.

activity 6 english grammar
ACTIVITY 6- English Grammar
  • Present Continuous Tense
  • Simple Past Tense
  • Simple Future Tense

Complete the 3 English Grammar exercises by

using the guide provided for you.