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Billing for mental health services can seem daunting, especially if youu2019re just starting out as a therapist. However, understanding the basics will set you up for success when it comes to getting reimbursed for your services. Visit-https://olympuspsych.com/mental-health-billing-for-therapists/
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Beginner’sGuideToMentalHealthBillingforTherapists • Billingformentalhealthservicescanseemdaunting,especiallyifyou'rejust startingoutasa therapist. However,understandingthebasicswillsetyouupfor successwhenitcomestogettingreimbursedforyourservices.That’swherethis guideonBehavioralHealthBillingServicescanhelp.Readonandwewillhelpyou understandthemostimportantpiecesofinformation. • PatientInformation • First,you'llneedtocollectkeydemographicandinsuranceinformationfromyour patientsincluding: • Fulllegalname • Dateofbirth • Address • Gender • SubscriberIDnumber • Whilenotrequired,alsogathertheirphonenumber,emailaddress,andtake photosofthefrontandbackoftheirinsurancecard.Thisadditionalinformation canbehelpfulwhenverifyingbenefitsand submittingclaims. • CommonMentalHealthCPTCodes • ThethreemostcommonCPTcodesformentalhealthservicesare: • 90791-Initialassessment • 90834-45-minutepsychotherapysession
90837-60-minutepsychotherapysession • Billtheinitialintakecodeforthefirstvisitonly.Afterthat,chooseeitherthe45or 60-minutecode basedonthe lengthofsubsequentsessions. • Thereareadditionalcodesthatmayapplyforfamilytherapy,grouptherapy,and crisiscounseling.ConsultthedefinitiveCPTcodingguideforappropriatecodes basedonyourspecificservices. • ChoosingaDiagnosisCode • WhenofferingBehavioralHealthBillingServices,youshouldbecarefultopickthe rightdiagnosiscode.SelectanaccurateICD-10diagnosiscodethatalignswith the patient’scondition.Avoidusingunspecifiedcodes,asMedicareincreasinglydeniesclaimswithoutadetaileddiagnosis.UseourICD-10searchtooltoidentify appropriatecodes. • Asthepatient’sdiagnosisevolves,updatethecodeontheclaimformaccordingly. Usingoutdateddiagnosticcodescanleadtodenials. • VerifyingBenefits • Beforeyouseeapatientfortheirfirstappointment,verifytheirmentalhealth benefitsbycallingthenumberonthebackoftheirinsurancecard.Duringthiscall, youcanconfirm: • Ifyouarein-networkwiththeirplanasaprovider • Deductible amountsandcoveragedetails • Anyrequiredpre-authorizations
Documentallinformationgatheredforreferencewhenbillingandfollowing up. • SubmittingClaimsforBehavioralHealthBillingServices • Onceyourenderservices,it’stimetofileforreimbursementbysubmitting aclaim. You’llneedtofilloutaCMS-1500formeitherelectronicallyoronpaper.Key detailstoinclude: • Patient&insurerinformation • Dateofservice • ApplicableCPTcode(s) • Diagnosiscode • YourNPIandcredentials • Makesuretosendclaimswithinthetimelyfilingperiodspecifiedbythatpayerto avoidrejections ornon-payment. • FollowingUp • Ittypically takesatleast2-3weekstoreceiveclaimpaymentsaftertheyhavebeen receivedandprocessedbytheinsurancecompany.Duringthis waitingperiod,call toconfirm: • Claimwasreceivedsuccessfully • Paymentamountyoucanexpect • Watchforexplanationofbenefitsstatementsandpaymentsinthemailaround thesametimeframe.Logallchecknumbers,amountspaid,andpatient responsibilitiesforaccuratebookkeeping.
HandlingDenials Ifanyclaimsaredenied,firstdeterminethereasonbyreviewingdocumentation frominsurance.Commoncausesincludeexpiredpolicies,timelyfilingissues, invalidpatientinformation,andauthorizationrequirements. Carefullyexaminedenialrationalesandresubmitcorrectedclaimswhen appropriate.Forongoingissues,youmayneedtofileanappealwith documentationthatsupportsyourreasonsforreimbursement. While navigatingtheinsandoutsofmentalhealthbillingtakeseffort,being knowledgeableaboutthekeystepswillhelpavoidcriticalmistakes.Leverage billingservicesifyouneedextrasupportgettingeverythingsubmittedaccurately. Stayingontopofthedetailsiscrucialforgettingpaidforthemeaningfulcareyou provide.