1 / 15

Get to Know Your Customer Day Ideas for Online Retailers

If you have not made any considerable effort to Get to Know Your Customer till now, you can start now. Here Are 7 Ways To Know Your Customers Better This Get To Know Your Customers Day.

Adrinawinslet
Download Presentation

Get to Know Your Customer Day Ideas for Online Retailers

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 7 WAYS To Know Your Customer On This Get To Know Your Customers Day

  2. Every Third Thursday Of Each Quarter Is Observed As Get To Know Your Customers Day. Remember When You Had To Walk Down The Street To Buy Stuff From The Locally Owned Store?

  3. MOST OF THE BUSINESS & SHOPPING IS NOW ONLINE. The Shop Owners Knew You By Name Back Then. They Knew Your Preferences, Your Shopping Habits. Owners Always Knew Their Customers. And This Was Their USP.

  4. Customers Today Connect With The Brand And Not The CEO Of The Brand. Their Interaction Is With The Brand.

  5. Brands Need To Ask Questions, Observe Shopping Patterns, And Store Data Of The Customer In Order To Provide Bespoke Experiences. So, How Exactly Do You Get To Know Your Customers Better?

  6. Here Are 7 Ways To Know Your Customers Better This Get To Know Your Customers Day

  7. How Are We Doing? • What Could We Do Better? • Ask Them About Your Products; Get Reviews • Create Surveys And Offer Rewards In Return • Leverage Negative Reviews To Repeat Purchase • Start Quora Excavation • The Social Media Powerhouse

  8. HOW ARE WE DOING? • This Will Put You In The Right Direction. • Once You Get An Answer, Ask Them Why Do They Think So. • The Answer To Your Why Will Open New Perspectives About What Your Customers Have And What They Want. 1

  9. WHAT COULD WE DO BETTER? • Your Customers Shop From You, Because They Know Your Brand. • No One Better Than Your Customers Can Point Out What You Lack And What They Want. 2

  10. ASK THEM ABOUT YOUR PRODUCTS; GET REVIEWS • Apart From How Your Business Is Doing, Ask Your Customers About A Particular Product. • Get Their Opinion On Which Product Or Service Needs Improvement And Why. 3

  11. CREATE SURVEYS AND OFFER REWARDS IN RETURN • Surveys Are One Of The Best Ways To Know What People Think And Perceive About Your Business. • Create Incomprehensive Surveys To Get An Idea Of Their Understanding And How They Feel About The Products Or Services. • In Order To Make Them Participate, Offer Small Rewards. 4

  12. LEVERAGE NEGATIVE REVIEWS TO REPEAT PURCHASE • A Negative Review From Your Buyer Is A Great Opportunity In Disguise. When Someone Leaves A Negative Review, They Know Exactly What Is Lacking. They Are Unhappy Because Your Brand Was Not Able To Meet Their Expectations. • An Unhappy Customer Spills All Her Expectations Out In The Open. Nothing Can Be Better Than This If Taken Positively. • There You Have Successfully Gained A Potential Customer Who Proves Beneficial For Your Business. 5

  13. START QUORA EXCAVATION • Quora Is One Gem Of A Place When It Comes To Sharing Personal Opinions And Experiences. • One Popular Quora Writer Shared His Personal Experience With A Business On How Poor Customer Service Took The Store Out Of Business And How One Store Went On To Create A Chain Of Stores With Excellent Customer Service. • Businesses Have A Strong Presence On Quora. Users Freely Share Their Experiences Mentioning The Brand. 6

  14. SOCIAL MEDIA POWERHOUSE • Make Social Media Your Best Friend And You Will Never Regret This Friendship. Today, The Amount Of People On Social Media Is Insurmountable. • Opinions, Experiences, Apprehensions, Rumors Are Taken Seriously And It Doesn’t Take Time For Them To Influence A Larger Audience Base. • Find Out What People Are Talking About. Hold Conversations With Your Customers. 7

  15. 7 WAYS To Know Your Customer On This Get To Know Your Customers Day FIND US www.qeretail.com

More Related