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voice_data_spec

A slide presentation of voice communication concepts

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voice_data_spec

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  1. JOB DESCRIPTION VOICE & DATA COMMUNICATIONS SPECIALIST Job Class Code: 7521 TITLE: REPORTS TO: SUPERVISES: JOB FUNCTION: Coordinate the maintenance and operation of terminal and telephone equipment and associated networks within the District; coordinate the microwave and land line design and implement modifications to existing networks, including renovation and new construction projects. DUTIES AND RESPONSIBILITIES:  Manage the maintenance and operation of voice and data communications equipment for the District, including VoIP, PBX and Key systems, data multiplexers, terminals and printers.  Specify voice and data facilities for locations within the District.  Troubleshoot phone and voice-mail problems in the District.  Perform backups of phone and voice-mail systems in the District.  Remain current with the actions of the Public Service Commission to determine the District’s response to new tariff filings.  Maintain a working relationship with vendors of common carriage services to determine which offerings may influence modification to the voice or data communications systems.  Serve as a consultant regarding the purchase of voice or data communications equipment.  Remain current with applicable building and fire codes.  Design and implement modifications to existing networks, including renovations and new construction projects; serve as a construction supervisor for voice and data systems in renovations and new building construction. Voice & Data Communications Specialist Grade 24 Supervisor of Systems Integration N/A maintenance systems and within operation the of District; 1 | P a g e

  2. JOB DESCRIPTION VOICE & DATA COMMUNICATIONS SPECIALIST DUTIES AND RESPONSIBILITIES (CONT.):  Remain current on new technology, including fiber, video and satellite communications to determine how new offerings may assist the District to accomplish its goals.  Utilize statistics available to measure the performance of the various networks and the technicians’ job performances and productivity.  Perform other duties as assigned.  Maintain regular attendance. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF:  Telephone, microwave, land line, VoIP, TCP/IP Ethernet and other voice and data communications systems and networks.  Communication equipment including telephones, switches, servers, modems and terminals.  System performance measures of performance and productivity.  Current technology of voice and data communications systems.  Interpersonal skills using tact, patience and courtesy. ABILITY TO:  Coordinate the maintenance and operation of terminal and telephone equipment and associated networks within the District.  Coordinate the maintenance and operation of data and land line systems within the District.  Design and implement modifications to existing networks, including renovation and new construction projects.  Maintain current knowledge of technological advances in the field.  Coordinate construction and new installation projects of voice or data communication systems.  Read, interpret, apply and explain rules, regulations, policies and procedures.  Establish and maintain cooperative and effective working relationships with others.  Plan and organize work.  Analyze situations accurately and adopt an effective course of action 2 | P a g e

  3. JOB DESCRIPTION VOICE & DATA COMMUNICATIONS SPECIALIST PHYSICAL DEMANDS:  Work is performed while standing, sitting and/or walking.  Requires the ability to communicate effectively using speech, vision and hearing.  Requires the use of hands for simple grasping and fine manipulations.  Requires bending, squatting, crawling, climbing, reaching.  Requires the ability to lift, carry, push or pull light weights, up to 30 pounds. EDUCATION AND EXPERIENCE:  Bachelor's degree in electronic technology, telecommunications or related field preferred and two years voice and data communications experience, including experience with the installation of communications networks. LICENSES AND OTHER REQUIREMENTS: Original Date: 05/2008 Revision Date: 07/2011 Revision Date: 07/2012 3 | P a g e

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