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Why should Distributors offer Field Services

These are challenging economic times and distributors need to distinguish themselves from their competitors. One way to do this is to use field service software to provide value-added services to customers. <br>Read more@ https://www.adssolutions.com/blog/why-distributors-need-field-service-software/

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Why should Distributors offer Field Services

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  1. Why should Distributors offer Field Services? These are challenging economic times and distributors need to distinguish themselves from their competitors. One way to do this is to use field service software to provide value-added services to customers. These value-added services could include, for example, remote salespersons visiting the customer to take the customer orders or provide quotes. Other field services that are highly valued by customers can include delivery, equipment installation, maintenance, repair services and/or on-site consulting. Many studies have shown that customers have a strong preference for in-person service. As a result, field services - if offered and delivered successfully - can greatly increase customer satisfaction and retention. Read more@ https://www.adssolutions.com/blog/why-distributors-need-field-service- software/

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