Micosoft Dynamics 365 Partners

1. Introduction to Microsoft dynamics 365 and its partners What is Microsoft Dynamics 365? ​Microsoft dynamics 365 is a cloud-based solution that designed to both transforms and enable your customer, employee, and business functions or activities. Microsoft designed these applications for business operations and deliver the best quality results through these tools. The dynamics also covers up the old traditional methods by introducing new applications like CRM and ERP. Microsoft dynamics 365 offered a whole range of business application tools that will help in every organizational field. It helps every business process to work seamlessly and smoothly which​ brings to you the perfect blend of product competence, industry knowledge, process maturity, and competitive pricing It helps in the organization by providing services in different activities or business processes. Dynamics 365 is compressed with different applications that help in business growth and organizational process. It have different components that it works in which are 1. Finance and operations 2. Project service automation 3. Sales 4. Marketing

2. 5. Customer service 6. Field service Let’s just discuss these applications in detail- (1)-FINANCE AND OPERATIONS- ​ using this tool in the company makes ordering, selling, invoicing, and reporting easier from day one. It helps in managing the buying and selling of the product easy and hasslefree it allows the users to create the personalized sales quote and convert them into the professional way and also makes easy in the money transactions process. This tools or application is very much important for the small and mid-size business because it helps them to analyze the risk and competition in the market it will provide every knowledge about the financial risk that will happen in the organization. This will provide you the information about where to put the money where not to, where have to reduce the expenses, and with this, the company will make some strategic financial plan so you can run in the long term. (2)-PROJECT SERVICE AUTOMATION- ​ this application will help in doing your business project, goals, assignments and activities properly. It provide all the business knowledge that a company wants to know in making or dealing with a project. It will bring the needed visibility, collaboration, and agility to help you in succeding the projects. It will provide the analyzing and optimizing knowlegde so that the business will get accurate project quotes, forecasting and estimation. It helps in providing the best project for the customer requirements and driving customer satisfaction and brand loyalty. It helps the sales and project managememt to sign the right deal with the help of this tool. (3)-SALES- ​​This application provides all the information regarding sales and customer engagement. As it identifies the information it enables you to create account, contact and convert them into the opportunities. And it will track all the stages that comes in a product delivery or making sales until the product reaches to its final destination. This tool empower and help the sales team to analyze the data and take a predictive actionable steps increase the sales.

3. (4)-MARKETING- ​This will help in increasing in your product sales and spreading the brand awareness. It will create market communication with the customers who are wanting to have a exact product that you produce all they need to know is enough amount of knowledge and information about that particular product. It will help in creating brand campaigning and perform all other marketing activities as with this tool it provide enough of knowledge with which the company will make the perfect blend of strategies to take an action on. (5)-CUSTOMER SERVICE- ​ This tool provide the world class best service to the customer that in return builds up the customer connection and the loyalty. It unified the customer relationship management platform that makes information available adn provide that in the right form. It help in track all the targeted customers and see what they want, need, require and expect form the company to offer them. So with the help of this information the company provides its best possible way to engage with the customers and develop the personal and professional connection with the company. It tool will track the customer issues and help the organizatuon to make a solution for this problem and build some strategies which will help in increase the customer satisfaction. (6)-FIELD SERVICE- ​This tool provide all the information for the activities which is taken place on the field like service agreements, schedule and dispatch, inventory management, customer centric experience, etc all the functions that take place within the operation or on the field. It can also help in delivering the services in the customer locations and it will connect with the customer from all over the world and maintain 360 degree customer view. ​Work order management, scheduling & optimization, asset & equipment management, inventory, parts & logistics are all parts of the powerful functionality provided by D365 Field Service. -------------------------------------------------------------------------------------------------- What is​ Microsoft dynamics 365 partners?

4. Microsoft dynamics 365 partners are a team of skilled and trained people who work for the company with the aim of providing the best from them for the growth and development of the organization. They are the people who have every and deep knowledge about the Microsoft software and applications tools that are designed by Microsoft itself. So with that knowledge, they come into the organization to give their all prior education related to that with the company so by using this the company will stand out in the market easily. In any type of organization every business need something with which it will help you to provide each and every information that a business wants to be successful or stand out on the global platform. So the dynamics 365 partners are the one who get all the responisbiltues and leads the company as standing in front of the company and make them guide in the whole process. As they have the power of information about all the dynamics 365 features it will provide the customer insights to engage with the customers in more personalized and effective ways. They make the business process run efficiently and smoothly. They help the business in sales, marketing, customer service, customer engagement, etc. the partners see each and every activity and function that are constantly be taking part in the organization. They make sure that every activity will be performed to its best so that it shows some good results. How did they work? Microsoft dynamics 365 partners have a clear image of what they are in the company for. They know that the only aim is to develop or build customer relationships as much as possible, provide the best customer service experience which will help in generating sales for the company. They empower the sales by predictive analytics, digital intelligence, and automated lead scoring. The partners build personal engagement with the employees of the company and will give the knowledge and train the people about their software and tools so that it becomes easier for them to work with each other in the same space.

5. With this software and tools they transform the organization by implementing the tools in the organization process and with this they will know what happened in the past so that they predict what will happen in the future, and if there is any need for improvement it will be done on the right time.​​​It provides social insights, up-to-date information about the company, and an embedded sales process to the employees so that according to this information they can make a good strategic plan and will know how and when to target the customer. Why it is useful for the organization? ​Microsoft dynamics 365 partners help the organization to adopt the latest technology and software tools offered by Microsoft in the dynamics 365 suite. The partners have an ample amount of knowledge regarding each application and tool all they help the employee to easily understand so there will be no problem in the future. They enable the firm to give the best service to their customers that in turn drives loyalty and build customer relationship. As it provide the service of a comprehensive marketing function that organizations can use to create powerful customer experiences. A unified customer profile enables integrated, cross-channel marketing. It enables firms to create campaigns that are personalized, contextual, and content-rich to maximize customers' loyalty and lifetime value. These campaigns can then be run across myriad channels and help organizations measure ROI across the board. The microsoft dynamics 365 partners provide help in every factor or stage in the business process to achieve all the requirements of the company and will provide the maximum satisfaction to the customers. They will also help in making the employees of the company familiar with that microsoft tools so that their will be lot more attention towards the work and it will create a hassle free environment in the business.