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An effective way to troubleshoot QuickBooks crashes when opening company file

It is quite common that QuickBooks crashes when opening company file. This generally happens because your company file is damaged. You can run the QuickBooks File Doctor tool to resolve the issue. To know about the file doctor tool and other methods to fix the problem, read this article till the end or contact our technical team at 1.855.738.2784 for assistance.<br>

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An effective way to troubleshoot QuickBooks crashes when opening company file

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  1. Fixes for if QuickBooks Crashes When Opening Company File Company files in QuickBooks are the most important documents for any company. Sometimes, QuickBooks crashes when opening company file, which could be really inconvenient for its users. This could happen without a warning or an error message. The software simply crashes and leads to chaos and stagnation in the workflow. Such problems could be caused by numerous reasons, like the QuickBooks software being outdated or the hosting settings on workstations and server computer being incorrect. It might also happen if the company files are not located in the correct location. You can try updating QuickBooks or running various tools provided in the QuickBooks Tool Hub to resolve the issue. For more details on how to overcome the problem, continue reading and understanding this article till you reach the end. If you need to resolve the issue of QuickBooks crashing while opening a company file immediately, call us at 1.855.738.2784 to talk to our technical experts.

  2. What leads to QuickBooks crashing while opening company files? QuickBooks might crash while opening a company file due to numerous reasons, including:- The QuickBooks Installation file might have undergone damage and corruption. QuickBooks might have become outdated and needs an update. Your QuickBooks company files might not be located correctly. The QuickBooks company files could be damaged or corrupted. The hosting settings on the server computer or any workstations need correction. QuickBooks Transaction Log files and Network Data files might be damaged, and you need to rename them.

  3. How to stop QuickBooks from crashing when you open company files? Update your QuickBooks software to its latest version and run the various tools provided there, like the Install Diagnostic tool and the File Doctor tool from the QuickBooks Tool Hub, before you move on to the below-mentioned methods:-

  4. Make required changes to the hosting settings on your server computer and workstations You can check if your server computer is hosting multi-user access and the workstations have their hosting turned off and make the required changes with these steps:- Open QuickBooks on your server computer and check if the Host Multi-User Access option is selected in the Utilities section of the File menu. If the option is not selected, select it so the server computer can host files. Now open QuickBooks on each workstation and check the Utilities section for the same option. You must turn the hosting off by selecting Stop Hosting Multi-User Access if the option is selected. Try opening your company files once you verify the hosting settings of all the computers.

  5. Create a new copy of your company file in the correct location Your company file’s incorrect location could cause this issue, so you should fix it with these steps:- Create a new folder on your desktop and copy your company files from the company file folder to it. Now restore the company files using the files from this new folder. Move the files back to their original location if they work correctly. Use them as your company files from now onwards.

  6. This is what you can do if QuickBooks crashes when opening company file. Additionally, you might also rename your .ND and .TLG files, or clean install QuickBooks. We recommend you update QuickBooks and use tools from the QuickBooks Tool Hub to eliminate such issues. If QuickBooks still crashes when opening your company files, contact our technical team at 1.855.738.2784 for immediate support

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