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An effective method to resolve QuickBooks Not Responding issue

QuickBooks not responding or is acting sluggish because of numerous reasons such as youu2019ve opened a lot of programs in the background, corrupted company file, issues with the windows, outdated version of QuickBooks, slow internet connection and so on. Dial u20181.855.738.2784u2019 to let our highly experienced QuickBooks specialists guide your way out of this at the soonest. <br>

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An effective method to resolve QuickBooks Not Responding issue

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  1. How to Get the QuickBooks Not Responding Issue Resolved? Are you getting the prompt message: QuickBooks not responding? Getting errors in QuickBooks is common. The error makes it difficult for the users to operate QuickBooks. Sometimes the application stops working or is unresponsive or the application freezes. This can occur due to various possible reasons. If your QuickBooks Desktop is unresponsive, don’t worry! There are ways to fix it. Keep reading this article to know how to fix this QuickBooks error. So, let’s fix this issue with some easy solutions. Unable to fix the issue or need help? Contact our technical team by dialing 1.855.738.2784 for technical assistance.

  2. Possible Reasons Why QuickBooks Stops Responding There are various possible reasons for this error. Some of them are listed below – Damaged or corrupted hard drive. Some other program is causing hindrance and interfering with QuickBooks. Damaged or corrupted or missing QBWUSER.INI file. The company name is longer than allowed in QuickBooks. There are some installation errors. Windows OS or program files are damaged.

  3. Solutions for Resolving the Error Prerequisites – Restart your computer and open QuickBooks. Make sure you have the latest version of QuickBooks Desktop. Then, on Windows Start button, click on All Programs and right-click in QuickBooks. Press Ctrl and open the application. Now, let’s go through the steps to resolve the QuickBooks not responding error –

  4. Step 1: Running Quick Fix my Program For this, firstly install and download the QuickBooks Tool hub. Open the tool hub and go to Program Problems > Quick Fix my Program. Wait for the program to run and once done, open QuickBooks Desktop and the data file again.

  5. Step 2: Repairing the Bad Sectors on Hard-Disk Detect and repair the bad sector to get the issue resolved. This is to ensure that any sectors on the hard drive aren’t interrupting QuickBooks performance. Press Windows + E and right-click the C drive. Under the Tool tab, select Properties > Check now. Find the Automatically fix file system errors and Scan for and attempt recovery of bad sectors check boxes and select them. Press Start.

  6. Step 3: Using the Install Diagnostic Tool Run the clean install and diagnostic tool from the tool hub by following the given steps – Go to Installation Issues and select the Clean Install tool. Choose your current QuickBooks version from the appeared Install Utility window. Let the process complete and then, again go to Installation Issues and select QuickBooks Install Diagnostic tool. Let it run. Reboot the system.

  7. Step 4: Changing the QBWUSER.INI File Name Post performing this step, you will need to open your company file manually. Enable all hidden files and folders and open the folder which contains the QBWUSER.INI file. Now, go to this path – Location:\Users\[Your user name]\AppData\Local\Intuit\[Your QuickBooks version] Rename the file by adding .OLD at the end. Then rename the EntitlementDataStore.ecml file. Try opening the sample company file and then check the company file. If the company file does not open, copy it to another location and try opening it. If it opens now, it means the old file location was damaged.

  8. Some Other Troubleshooting Steps – If the above steps don’t work, try the following steps – Try temporarily disabling the antivirus. Create a new admin user from the Control Panel. Download and open the QuickBooks Refresher tool and click the Fix my QuickBooks option.

  9. Conclusion If you performed troubleshooting using all the given steps and the QuickBooks not responding issue is still not resolved, you might need advanced troubleshooting. Contact our technical team at 1.855.738.2784 for help with the same.

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